We had a one night stay before our cruise. I redeemed Marriott Bonvoy points…read more The hotel is conveniently located near the Southampton cruise terminal. The hotel suggested we take a cab but we managed to pull our 24 inch luggage from the hotel. We cut through the Holiday Inn parking lot. I wouldn't recommend you walking unless you're very mobile. It took us under 15 minutes. We enjoyed the hotel. Very upbeat. We noticed a photo booth on the mezzanine and table tennis. We had a choice of 500 points or food credit $10 per person. I took the food credit as we were going to eat before leaving for the terminal the next morning. Spent about another $12 USD out of pocket. Standard breakfast food options. We also had hotel bar food for dinner the day we checked in after the two fish and chip places suggested by the hotel didn't work out. Ordered: * hubby had chicken wings * I had Mac n cheese balls * BIL had chicken curry * sis had egg rolls We each were given a free cocktail voucher. It was like a fruit punch. Also got local beer. There's a shopping center across the street. It was a Sunday so stores closed early.

Location is fantastic! Easy to get to from public transport, across from the mall, and near the…read moreseaside. The docks, historic sites, and restaurants are just a short walk. The bar on the ground floor is pretty cool and I enjoyed all the decor. We were given a complementary welcome drink, which was greatly appreciated. The room was comfortable and the bathroom was nice. Unfortunately, I only had about 90 minutes of sleep due to going to bed late and needing to get up early to catch a bus back to Heathrow. The bed and pillows were lovely and there was nice lighting, even a motion sensitive light under the bed so you didn't trip over things in the dark. I wouldn't hesitate to book this hotel again. It was nicer than I anticipated and felt "cool" and "trendy." Drink were a bit pricy but there are countless options within a short walk.

Looking for a VERY convenient hotel to the pier? This is it. We literally WALKED to the ship,…read moredragging our luggage with no problem. They have a lounge on the main floor for drinks (and you can get Guinness on draft 1/2 pint). That's one thing that the USA just sucks at... always making me purchase a full pint. You know what? I don't want a FULL pint. England, I love that you will sell me just a 1/2 pint!!! Anyway, there is also a restaurant on the main floor, too. I had a lovely squash soup and a few slices of my hubby's pizza. Highly recommend for those cruisers who want to be at the pier.

Staff were horrific, room was mediocre but when I forgot my bag in the lobby they lied to my face…read moresaying they did not have it and after going back and forward I showed the evidence by tracking my AirTag and only then would they give me my bag!

Wonderful location off of a walking only area full of pubs and restaurants. Hotel staff very kindly…read moretook our luggage up the stairs, and showed us our room. View of the front street and the room itself is nice and clean. Bathroom has a huge soaking tub, next to two person shower. AC could be a tic cooler but so far we're happy. Side note you need to be mobile, the stairs are step and narrow, I assume this building is rather old. Love the charm, we will be back.

This historic inn/tavern is in the heart of Southampton, the major cruise port of the UK…read more It was formerly known as the Alliance Hotel and is where some of the Titanic passengers stayed before boarding that fateful voyage. The inn feels like an old ocean liner from the early 1900s without the opulence found later. Some of the rooms are named after former ocean liners, and thus named the White Star now for England's most famous line, owners of the Titanic and many others, now called Cunard. We had a delightful dinner. It has a pub atmosphere but a bit more upscale as a restaurant or tavern. To celebrate we got a bottle of the sparkling wine from Kent. It was quite good and went well with the meal I ordered a pheasant croquette on a bed of peas and Brussels sprouts. It was excellent My main was the chicken dish which was very well prepared and delicious. The sauce was good and the preparation better than expected for this type of establishment. The portions are substantial and I was quite full and unable to have a dessert. The waitstaff are cordial and really hustle when the crowd appears. A bit on the pricier end, especially with the wine selection, but the quality is good.

This location is great because you are close to the cruise port. The rooms do not have air…read moreconditioning and it was a warm night the portable fan did not cool our room. It is a basic room no frills. The hotel front desk staff is kind and will call a taxi for you if needed. They also gave us a map of the area. It is great if you get lucky with a view of the cruise port, as we liked that perk!

We stayed one night before our Transatlantic cruise. The front desk was friendly and helpful…read more The room was clean and the bed was comfortable enough for one night. The toilet is in a narrow closet type space but hey, everything worked! The restaurant/bar area in the lobby had a very tasty pizza/flat bread. Front desk called us a cab in the morning and were once again really friendly and helpful. W I would stay here pre-cruise again.

This is a newly built Premier Inn hotel. I stayed here for one night on business as I had a night…read morefield survey in the area. The first thing I noticed beside the smell of the new furniture was the willingness of all member of staff to help and the never-absent smile on their faces.I used both pay-and-display street parking and the adjacent multistory car park building to park my hire car. I enjoyed my stay in this hotel and I recommend it for anyone who is looking for a central location to the rail station and the university.

It's good, but it is little how to say simple?! I can not…read morefind hairdryer and soft home shoes there.

The Hotel is Beautiful and super clean. Safe area, a lot of…read morerestaurants and shopping centers. Our check-in was smooth and the staff gave us early check-in without extra fees. The conceige staff was Great and helpful. Highly recommend it to anyone...

This will be a short review. We were in Southampton for one night before leaving on a cruise the…read morenext day. What we needed was a hotel that was convenient to the harbor, had restaurants and shopping within and easy walking distance, had comfortable beds and quiet rooms, offered a nice breakfast options, felt safe and was a reasonable price for this short and highly functional stopover. This hotel met every one of those needs. Exactly what you want before setting off on a voyage. Would I stay there for any other reason - no. Would I stay there again if leaving on another cruise out of Southampton - most definitely.

We have stayed here for four years in succession to be present at the Titanic Commemoration weekend…read moreiin April. We like the breakfasts here and also enjoy a night cap and sandwiches/biscuits in the bar area before going to bed. Our bedroom is always a nice size on the front with a balcony and we get it close to the lift. The hotel is ideally sited so we can get to the venues such as the Library and Mayors Parlour. The staff at the SPH are very good and make us feel "at home"

A completely adequate and convenient place to stay prior to a cruise in Southampton!…read more We stayed 5 nights at the Premier Inn prior to a cruise out of Southampton. I give it 4 solid stars. The hotel, location and amenities are great, it's the service where it breaks down slightly. Read on for the PROs and CONS and why we didn't give it that extra star... PROs: Clean, modern, has everything you need in your room like iron, hair dryer, several USB outlets, toiletries in pump containers, nice towels, coffee, tea, 2 (delicious) chocolates daily. Very conveniently located. We walked to the cruise terminal with our luggage. We walked to the train station, the car rental, the ferry terminal, the large mall next door, high street shops, restaurants, IKEA, tourist spots. (We're in our early 50s and relatively in shape). We paid extra to be on the 5th floor and it was very quiet. We paid extra to have the daily hot and cold breakfast which was great and convenient. It included cereals, Greek yogurt, fruit, pastries, toast, full English, soy milk, juice, tea and a fancy coffee machine where you could get a self-serve latte or cappuccino, etc. The spacious breakfast area is just off the lobby. Two lifts available. In the lobby they have digital boards listing all the departing cruises, which is convenient. Extra instant coffee and teabags available in the lobby. Bar with drink specials and happy hour off the lobby. CONs: After calling the hotel probably 10 times from the USA to ask questions about parking before our trip, someone FINALLY picked up. They told me we could pull in the layby (pullout) outside the hotel to drop off luggage and pay to park in the mall next door. They were very rushed and obviously wanted to get off the phone. I almost changed our reservation based on this lack of service. If you want maid service, you have to track down a staff member EACH DAY and say "I'd like maid service today". When you're a busy tourist, you don't want to spend time doing this. Just freaking give me automatic daily maid service! Similarly, if you pay for breakfast, you have to hunt down a staff member who hopefully speaks good enough English and tell them you want to book a breakfast time slot for the next morning. I tried asking them if we could simply book the same time slot for our entire 5-day stay, but that didn't seem to be possible. OK, then we will try and track someone down EVERY DAY and tell them we want to book breakfast at 7am! There are two digital self check-in kiosks in the lobby, but they didn't work for us, so we ended up checking in with a real human being who was stood behind a podium in the lobby, who was obviously there as this probably happens a lot...! She was very helpful. Paid parking is in the mall next door. After our drive from Heathrow to Southampton and one night in the parking garage, we decided to return our rental car early and walk or use trains as it was less hassle navigating the roads and parking. Not much space to drop luggage off, only a small, hard-to-find layby (pullout) outside the hotel. We parked in the parking garage at the mall and walked our luggage over, which was probably a 5 minute walk. Having to pay extra to be on the 5th floor and paying for breakfast. NOTE: If you're coming from Heathrow, you may consider taking a National Express Bus. The station is a 7 min walk from this hotel. On retrospect, we wish we'd done this instead of navigating the roads in a rental car and having major hassles from the rental company. (Another review!) Happy cruising! Helpful?

Did we love it. Yes. Was the bed cosy. Yes. In room kettle for tea & powdered coffee. Shower…read morepowerful and hot. Staff ace friendly and welcoming. They were in flux getting ready for re launch so no hot breakfasts and no bar so at breakfast we got free tea, coffee pastries (chocolates & plain croissants) and fruit (apples & bananas). The croissants and chocolate croissants were really good but no butter or confiture. But the real reason we usually go elsewhere is they have no proper espresso machines. It's probably not the target market for the chain but again there's no place for powdered coffee in hospitality in 21st century UK. Happy to pay for great coffee. The coffee at breakfast is push a button machine but on our morning it had broken so no coffee and staff 'don't know what's wrong'. I went across to M&S in the shopping centre for great coffee. A 15 minute round trip. What annoyed most was literally ziltch WiFi. It dropped instantly no matter how many times we tried. It's not acceptable in this age. We rarely stay in these inns and the last time was Newbury (I think but it was an inn near Bath) and the WiFi was grim there too. It was the premium room that time and still useless so there may be a bigger problem.

Beautiful location and lovely, friendly and caring staff! The main entrance is off the road past…read morethe lift gate for cars and faces the Blue Jasmine restaurant. Accessible entrance and lifts are in the lobby. Stairs were also easy to find and use. It is clean, bright, and has a relaxed ocean vibe. Our room overlooked the harbor, we could see the Queen Mary 2, and it was quiet. There were binoculars in the room that were fun to use! We were on the 5th floor so during the day and evening we could hear the chairs and furniture scraping the floor in the rooftop bar (on the 6th floor). Not terrible, but next time I'd prefer not to be on the fifth floor. The bed was comfortable but oddly the comforter barely fit the bed - we had to sleep in the center of the bed because the comforter was not wide enough to reach beyond the edge of the bed when we weren't in it. There cannot be an outlet in the bathroom by law, so using the hair dryer was also a challenge. There is a big full length mirror near the bathroom, but no outlet nearby and the hairdryer cord was not long enough. Fortunately there was a nice makeup mirror in the bathroom I was able to move and could prop up on the tissue box on the desk to see my hair while I dried it. Keeping the makeup mirror on the desk (where there is natural light) is a good idea because the lighting in the bathroom is terrible. Loved the chairs and colors in the room. Plenty of closet space and drawers. There is also a snack closet - look for the price list! We ate at the rooftop bar twice. When we arrived in the afternoon we had drinks and a pizza - both great! Jon was wonderful & helpful! We came back for breakfast the next morning. The buffet was perfect for me - the overnight oats were delicious as was the yogurt (very tangy) and fresh fruit. Hubby had some buffet items and eggs Benedict which he enjoyed. We would definitely stay here and dine here again!

This review is for the rooftop bar and restaurant. The atmosphere is lovely with a view of the…read moreharbor and marina. They seem to specialize in gin cocktails. I've not really had gin before...I was pleasantly surprised how good this drink was. The crispy duck salad had a nice Asian dressing. Burger was very juicy. Lemon taste was tasty. The servers were nice. We'd initially opted to sit on the terrace but there was a party of 30 out there and quite noisy. We asked if possible to move and were given a nice table inside by the windows.