Received damaged product from company (order 9514). Request to return damaged product, company did…read morenot provide a refund. POOR COSTUMER SERVICE!

My intention is to make all potential costumer to be aware of this company. If you decide to do…read morebusiness with Elite Graphics, you will encounter LACK OF COMMUNICATION, POOR COSTUMER SERVICE, UNPROFESSIONALISM and much more. The way they PLAY WITH YOUR MONEY is unacceptable. So, I found Elite Graphics on google, called them and I was able to get in contact with Tom (the owner). Quickly he arranged a meeting for the same day and I placed an order with him, as in the meeting he projected as a very professional business owner. I was promised that the shirts I ordered Sept 27 were going to be ready within 2 weeks. Which in fact I received October 22. In those 4 weeks I tried to contact Tom several times and when I say several I mean it!! I have a business to run and when I placed an order is because I need the items for my business. I'd text, email, call, I'd try every possible way of communication with them and nothing. All the orders you place with them you MUST PAY IN ADVANCE, NO RETURNS, NO REFUNDS, nothing!! So, there I was waiting for my paid in full polos 4 weeks and not getting reached at by no one in the company. This happened several times, as I kept trying to make it work with them and placed a couple of more orders. Things just got worse every time. Items were taking longer and longer, when they promised 2-3 weeks wait. No one answers the phones, I'd call the company phone, Tom's personal cellphone, email Tom, Gabi (design manager), the company email and NOTHING. No one was able to face me and give me an explanation or at least just tell me polos were backed order or something, I just wanted to be able to get in contact with someone to get an answer. THEY PLAY WITH YOUR BUSINESS AND YOUR MONEY. When you finally receive your items there is always something wrong, if it's not the sizing, it's the quantities, the color, the logo, always something. They are unable to follow instructions. Here I am, still waiting for items from an order that was placed FEB 6 and that I probably will never get. The way they handle their company is like they do not care to make money or to build a reputation. Do not believe their promises, THEY WILL TAKE YOUR MONEY, CHARGE YOU IN ADVANCE AND LEAVE YOU WAITING FOR YOUR THINGS FOR MONTHS WITHOUT AN EXPLANATION AND NO ONE TO REACH OUT TO. They do not answer to emails, text or phone calls. Conveniently, they always have a "problem with the company phone".

They have taken care of all my restaurant menus, feature table tents, banners, and t-shirts. I have…read moreto say that the quality is excellent and they provide me with great customer service and a fast turn around. But best of all was the prices the gave me. I shopped around and they are reasonable! Highly recommend them!

If I could give them 10 stars I would! Ozzie was so very kind, so helpful, so professional and we…read moreare truly grateful! We ordered a memorial picture and he helped to get it done and to us in time for our father's service. It turned out perfect and we are just so happy that we found this great business! Thank you so very much Ozzie!

If you need any kind of printing at all, please call Nancy at her staff, you will not be…read moredisappointed! She created a beautiful embroidery for the logo for my new employer. For the last two years, I have used her for a variety of projects and I've never been disappointed!

Being the business manager of a local Miami school, I've worked on numerous projects alongside Chai…read moreTees. Nancy and her staff go above and beyond to ensure everyone's expectations are met whether it be a simple t-shirt or sophisticated 'Teacher Appreciation' box. Lisa is truly patient with every one of the teachers and staff that have dealt directly with her. Not only are the products provided top-of-the-line quality, but every order is fulfilled within a reasonable time frame. I highly recommend Chai Tees for any screen printing, embroidery and promotional items!

Oh my goodness, I can't say enough good things about them. They were so friendly and aimed to…read moreplease on what my vision was. Plus, the wife has a great name lol. They kept me up to date with my design and the status was. I was also amazed how quick the turnaround was!

I had a short notice project I reached out to Drako about. I received an immediate response and…read moretheir customer service was unmatched from that point forward. Veronica and Alex were incredibly responsive, helpful, and accommodating. Their prices were very fair, and their work product exceeded even our best expectations. We received samples and mock ups every step of the way. I highly recommend Drako Designs and we will be using them for all of our projects moving forward.

Excellent service and product from Artcraft Engraving for our business! Communication and service…read morewere top-notch, assisting in answering questions, providing proofs and order updates throughout the entire process. The final product was immaculate! Very impressed with the quality especially for the price! Highly recommend ArtCraft!

From the owner: Artcraft is your One-Stop-Shop for all custom engraving, printing, and promotional items you'll…read moreneed toCraftsmanship: We pride ourselves on delivering beautifully crafted products. Our attention to detail and dedication to quality ensures that every piece we create is a work of art. Craftsmanship: Producing finely detailed and high-quality products. Customization: Tailoring designs, materials, and finishes to individual needs. Quick Response: Promptly addressing inquiries and providing solutions. Flexibility: Accommodating last-minute orders and changes. Creative Collaboration: Partnering with clients to realize their visions. Timely Delivery: Consistently meeting deadlines without compromising quality. Experienced Team: Skillfully handling diverse projects with expertise. Innovation: Incorporating cutting-edge technologies into traditional techniques. Customer Satisfaction: Prioritizing client contentment and positive experiences. End-to-End Service: Offering comprehensive support from concept to completion.