They took nearly two months to finish my job, ruined my ceiling by not hooking something back up…read morewhich caused a leak, broke items in my home and smeared filth all over my walls, didn't return correspondence in a timely manner, called and recorded me without my knowledge and then refused to make damages right. To top it off, when I went to pay the half I told them I would the invoicing app somehow took my payment without my confirming it and took the whole amount!

From the owner: When you need an HVAC contractor to get your system back in top-notch condition, Comfort Masters…read moreA/C is ready to deliver an innovative solution at the best value. Combining 15 years of experience, our team goes the extra mile to provide reliable repairs, honest estimates, custom metal fabrication, and much more. If you're located in Fayetteville, TN, or the surrounding region, get in touch with us today!

Called this company with number listed, talked with Michael and he said…read morehe could come out the next day and was familiar with where address located. He then stated he would have the person who schedules appointments call and schedule with me formally. Well... never heard another word and I even texted my cell as initially called from work landline. SO until further notice I have nothing good to say or report on this company other than initial phone call.

From the owner: Tennessee Fayetteville read more

I called j Henry for help because I couldn't get the internet to work for me. Two young men showed…read moreup. I showed them the new commode seat and new tower I had and they would furnish the new flapper. I also needed the sprayer head on the kitchen sink replaced and did not have one. They said it would be $386 for them to do the repairs. I said no thank you and told them to have a good day. The young man said they could put on the new seat, the new tower and their flapper for $185. I let them do the work with the only cost to them being the flapper. It took about 15 minutes. They were friendly enough...

The whole team was friendly and courteous during the scheduling and start of work. Andy…read more(technician) was easy to work with and listened to what the issue with our septic system was before starting the job. He did a great job of knowing exactly what needed to be done to get to the root of the problem. Once completing the repairs, the site was returned pretty close to the yard before the digging. Great company and would highly recommend them for any plumbing work.

What to improve? Literally EVERYTHING…read more Horrible company. Completely inept. Dishonest. Liars and thieves to boot! Avoid if you don't want them causing tens of thousands of dollars in damages. That's what they did to us! NO customer service. NO knowledge of the products or how to repair them properly. NO ethics. And NO care to correct anything wrong. You want details - just ask. This company is literally the WORST. NEVER use them!!

We requested a service call. All went well. Serviceman seemed okay. Took several days to get…read moreestimate for repair. Made the repair. Did not solve the problem. After multiple requests to follow up, crickets. It was a lot of money for nothing. The issue seemed more company than repair tech.

I've lived in the Manchester area for ~ 6 years now and have used Pro Plumbing before, with varying…read moreresults. However, this last time I fear is my last. We had a clog that was impacting our bath, dishwasher and kitchen sink. We called them in seeing if they could possibly unclog. They were unable. I'll be honest in I'm unsure if this is due to them or the previous people who I suspect also did incorrect work. Instead of admitting this, they continued going forward with different actions. They couldn't fix the drain and so put a ton of silicone down it (and all over the base of the tub without cleaning up) and said "I can't tell you it won't leak" Which is, obviously, upsetting and means that the tub is still unusable. The next plumber assured us it is definitely leaking under the tub now. They then tried quoting us $3,000 to fix it. We denied this and went with a different plumber, who unclogged the line in less than 30 minutes for $250. So now we have a functional kitchen sink and dishwasher, but an unusable tub due to the pro plumbing plus service. The new plumber also quoted less than a $1000 to fix the now messed up tub. To note: They didn't charge us anything. We usually get a visit fee of "we looked at it" so I'm unsure if they knew they had messed it up or what.

I wanted to install a utility sink in my garage, so got some quotes from some of the local…read moreplumbers. Chris from Pro Plumbing gave me a good price and we bought the sink, called the shop and got the work scheduled. Chris came out the next day and got everything hooked up, and with no leaks too. Highly recommend Pro Plumbing, and Chris too.

Our pipes had frozen during are latest freeze when our power was out for two days.Lance showed up…read morewithin a hour of us reaching out and was able to locate and fix the issue quickly. Very professional and knowledgeable in explaining what had caused the problem and how to prevent it from happening in the future.Would highly recommen.

These people are excellent. They gave us an itemized list of what they were going to do and their…read moreprices were reasonable.