I'll start with Acadia Care corporation. They spend a lot of money on what the residents don't need…read moreand not what residents need or want. For example, the pavement is very uneven outside. My mom had to have help. just wheeling around outside for fear of tipping over. Now to in house administration. They have had a lot of turnovers lately. Never a good sign. Communication is bad as far as call backs. It's was so frustrating. Especially the nursing director. He doesn't act concerned over important issues. So many workers quit recently. There were outside agencies that came, but it's wasn't the same.

We've had such a positive experience with Arcadia Care in Morris. The Staff was incredibly friendly…read moreand so wonderful to my family - Jackie, in particular, has been an incredible help through this transition. She is knowledgeable, compassionate, and goes above and beyond to make sure our questions are answered and our loved one feels supported. Her guidance and genuine care truly made a difference during a difficult time. Thank you, Jackie, and the entire Arcadia team for all that you do!

DO NOT SEND YOUR LOVED ONE HERE! The business has changed its name, it used to be called Parke…read morePointe with abysmal ratings. There is not a good thing to say about this place. None at all. Bed sores are just the start of the neglect my loved ones endured. I submitted complaints, but for some reason this place is still operating. Once again, do not send your loved ones here.

Care quality was great. Panoptic Home Health provides occupational, physical, and speech therapies,…read moreskilled nursing, aids, and social services. The care team aims to provide 360 degrees of care at the comfort of patient's home.

Panoptic IS AMAZING! Each time I contacted them regarding services needed for my mom that went…read moreabove and beyond! Their response is quick, decisive, and compassionate. My mom has loved all the therapists and nurses she has met! If you are looking for home health care for your loved one, look no farther. You will not be disappointed in the personal and professional care you receive from this outstanding agency. I wish I could give them 10 stars!

Words can't express my gratitude towards ascent home care. My father was in rehab and given a weeks…read morenotice of his discharge and suggesting that he had 24 hour care. I had a week to find care for my father, which the other companies I interviewed either needed minimum 2 weeks notice or we just didn't jive. But with ascent home care, they were ready, willing and accommodating! The process with my dad was overwhelming and on his discharge date I couldn't be there. Ascent took the reigns and kept me updated with everything from the time they arrived at rehab to when they were on their way to my dads to when they arrived home. Hey made the process easy. The care workers were amazing and patient with my father and kept me updated with everything going on wth him and supplies he needed. I NEVER had to worry about my dad's care or his safety.I highly recommend this company to anyone who is searching for care for a family member or loved one

We had the best experience possible with Ascent Home Care and their care-takers. My Father-In-Law…read morewas in a nursing home and it was time for him to come home with hospice. The Dr's gave him 7-10 days to live. He lived for more than 2 months with excellent care from Ascent. Our caretaker, Ariel, was an amazing angel that gave my dear Father-In-Law respect, comfort and friendship. He bathed and fed him and gave him massages. He fit right in with our family. He made a very sad time in our lives bearable and actually enjoyable at times. The owners of Ascent have huge hearts too and are hands on. I highly recommend them for home health care.

My mother recently fell in her home, was subsequently injured and needed someone to care for her…read moreand my father while she recuperated. Friends Over Fifty was extremely helpful, their care givers were wonderful and I felt very comfortable leaving my parents in their hands. They were able to help them get through their difficult time and keep my mind at peace knowing they were in good hands. I am so grateful to Friends Over Fifty for being so responsive and taking such terrific care of my parents!!!!

From the owner: We Exist to Make In-Home Health Care Easier From the Beginning of Care to the Last Breath of Liferead more

I've been volunteering here for about 6 months, and having volunteered at various organizations…read morethroughout my life, this nonprofit has the best organization and communication with its volunteers that I have ever come across in my decades of volunteering. The staff / team has been very responsive to any questions and relaying information There are primarily two types of activities / events to do monthly: food delivery and a birthday luncheon. Volunteers can sign up for as much as they want to do, or opt out for that month; the online portal makes signing up very simplistic nowadays. There are more activities throughout the year (e.g. holiday parties and visits) that are available, which means more options to volunteer. The staff and fellow volunteers are very friendly and range in age from teenagers to retired adults. Lastly, the elderly that we volunteer for are always appreciative, grateful nd love socializing, which makes volunteering that much more fun and rewarding.

I called to volunteer to help with Thanksgiving Dinner and was rudely rebuffed when I said I could…read morenot drive to pick the person up I could be taking there. The person yelled, We need someone to pick the person up! Cabs and Ubers exist.

I worked with Kerry at Senior Living Experts and her help made the process easy to navigate. We…read moreneeded to find an assisted living community for my father-in-law. Kerry asked a lot of questions to help narrow down our options. She recommended several places to help us determine what size/feel would work best for our situation. Kerry set up the appointments for our tours and checked with us to get feedback. Our timeline for moving needed to happen sooner than we thought, and Kerry helped keep us on track. My father-in-law is happy with his new home and we appreciate Kerry's help.

Several months ago I'd grown increasingly worried about my mom's safety at home. The day we were to…read morediscuss assisted living with her doctor, I found myself calling 911 and sending her to the hospital for what would be 51 days, sepsis, 2 surgeries & 2 rehab stints. Having her return home was no longer an option; which led me to quickly get to up to speed on senior living options,mostly on my own. I found her a place & moved her in all before her release. While I ensured her safety, I second guessed my decisions as she vocally struggled to adjust; it was a lot of change particularly for someone who rarely left her home. Almost 6 months in, a different set of doubts & worries took over. Did I make the right call, could she live somewhere more affordable, would she outlive her money, etc. I don't even recall what search term led me to Senior Living Experts, but I'm grateful. Rebecca listened to my story and made me feel less alone. She thought where my mom was at was the best option in terms of cost, desired location and care needs addressed, but would do the research and circle back. We also discussed the care she received currently and provided a few suggestions. As promised, Rebecca followed up and confirmed her initial assessment. Yes, I'll still worry about her finances, but I now have a better understanding of the landscape and what comes should her care needs increase. If I had a do over, I would have started with Senior Living Experts, they are amazing!

I've lived here long enough to know this is more than just a facility--it's a real community. The…read morestaff are patient, kind, and always take time to listen. I feel respected and cared for every single day. It's comforting to know I'm in a place where people genuinely look out for me. Thanks to the Staff I really enjoy Heritage Woods of Minooka. Half the battle!

From the owner: Heritage Woods Is The Area'S Premier Affordable Assisted Lifestyle Community And Is Conveniently…read moreLocated In Minooka, Serving Grundy, Kendall, Will Counties And Beyond. The Community, Which Opened In June 2017, Serves Older Adults Of All Incomes Who Need Some Help To Maintain Their Independence.