The entire staff at Compassionate Care Hospice offered the highest quality care and kindness to my…read morelate mother and to my family. The staff kept me informed of my mom's health issues--both physical and mental. They also showed concern for my family during a very difficult time. I cannot recommend them enough.

AGH really strives to be the best, by hiring the best. The staff at AGH really have a heart for…read morehospice and provide outstanding care for patients and families.

Wonderful environment and great team to work with. I have worked here for about 2 years now and…read morecan't imagine it any other way

There isn't enough I could say about this community. Its just that, a community, not a facility. My…read moregrandma is a resident here and my family and I, could not have found a better home for her. With all the events in our current world and with the shut down of the community it has been especially hard on my family, myself, and my grandma. The media put our family in fear that at any moment we could get a phone call that there was an outbreak. There NEVER WAS an outbreak! The staff worked through these amazing times with great dedication and strength to continue to keep everyone safe and healthy. Not seeing or being able to hug my grandma has been difficult but the staff has been great keeping in touch with us, through FaceTime and constant contact when either one of us needed it. They have been amazing keeping her spirits up through the last few months. They truly are heroes!

From the owner: Franciscan Ministries is a ministry of the Franciscan Sisters of Chicago with a collection of…read moresenior living communities that offer independent living, assisted living, memory care, skilled nursing, rehabilitation, respite care, and home healthcare from Franciscan Care Solutions. For more than a century, we've provided residents with the highest quality of care, personalized service, and social interaction.

Amazing care all around The 24hr hotline was especially…read morehelpful in giving us the peace of mind Every staff is full of empathy and knowledge Thank you for helping our sister cross the bridge Bless you all

I had the chance to have a family member come here for hospice and the nurses here are true…read moreprofessionals. They comfort and care for everyone with total respect. There is always someone there to ask questions and monitor the health of all patients. Parking is tricky as they don't validate and have valet. There are plenty of metered parking nearby.

As I entered Pavilion A (1890 Silver Cross Blvd) I was greeted with a genuine and friendly smile at…read morethe Information/Check-In Desk by Debbie M. a volunteer. Debbie M. was very kind and helpful in directing me to the Outpatient Testing Center. As I arrived at the Patient Registration/Waiting Area I was greeted with a smile from a very kind and helpful Alex Arrioga. Alex registered me for the Electromyography Test. At this time Sue an EMG Tech took me to the room where she explained the procedure to me in a calm, compassionate, and clear manner. Sue responded to me in such a sweet and truly caring manner as to make me feel very much relaxed as she performed the 1st part of the test. Dr. Bassel Kazkaz was kind and professional and performed the 2nd part of the test. My most sincere thanks to you all. Steven S.

I went to Silver Cross urgent care with chest discomfort and shortness of breath and they advised…read moreme to go to the emergency room at Silver Cross Hospital. After blood testing and imaging showed nothing heart related , the doctor thought I should stay overnight for a stress test. They put me in an observation room on the first floor near the ER. The first thing I noticed was a toilet right out in the open. Not even a curtain around the toilet. No bathroom, no sink with mirror, no shower. Basically just the exposed toilet, a bed, a trash can and a utility sink with a used cup and straw sitting there. There also was a large window, about 4' x 4' with no blinds or covering. If anyone walked past outside that window they could see everything in the room. When I went for a CT I was left in a cold hallway with several other people for about 30 minutes before I got the test. When I got back to the room I told the nurse there was no way I could stay in a room that offered no privacy and stripped me of my dignity. He told me that I didn't have a choice. I told him that I wasn't staying and to remove the IV port from my arm and get me the paperwork to sign myself out. Horrible experience. I've been to their emergency room twice and both times have left me feeling traumatized. You couldn't pay me to go back there.

My family decided that my Dad required hospice care towards the end of his life and we chose…read moreLifeChoice for that need. We were assigned Emily as our case manager and she was great to work with. However, we interacted the most with Grace who was on-call at the time we engaged them and helped my Dad a good bit during his last couple of days. Grace was super patient with us when we asked lots of questions about his care and hospice in general. LifeChoice also provided a rabbi for us and I think my father really appreciated that the rabbi visited with him for over an hour. I think they provided my father a lot of peace and comfort during his final days. My only regret was not engaging them sooner. Thank you LifeChoice for all of the help you provided my father and our family.

My name is Shannon Parson Johnson, My father William parson was able to pass away with dignity and…read morerespect, I cannot say enough about the incredible care and compassion this hospice team provided for my father. Their whole demeanor and attitude is that of angels, compassion, empathy, love..When he was in the hospital, he was not receiving the proper pain management, they kept delaying the hospitals hospice program while my dad was dying in pain. I was desperate to get him home. Alena, the administrator, moved mountains to make that happen. They got my dad home in less than 18 hours, they were by my father's bedside within two hours of me calling desperate for help, which felt like a miracle during such a difficult time. Daniel, the nurse who came to the hospital, was so attentive and caring such a such a genuine person. And once we were home, nurse Julie and nurse Grace took over and truly went above and beyond. They made sure the bed oxygen tanks supplies and meds was delivered before my dad even got home.They made sure my dad was comfortable, out of pain, and surrounded by dignity and respect--something he was not receiving in the hospital. there was also a Sweet CNA that came to help as well, Because of them, my dad was able to pass peacefully at home, just as he deserved. That means everything to me my father and our family. All of my father's friends and loyal family were able to come visit with him before he passed the next morning.. I highly recommend this hospice agency to anyone going through end-of-life care for a loved one--or even for themselves. Don't wait until the last minute. Have this hospice team set up ahead of time--you will not regret it. They are truly angels doing God's work. Shannon Johnson-parson

It's a little bit older facility but is clean and the staff is outstanding. They are so kind,…read moregentle and patient. If your loved one needs this kind of care, I would recommend Sunnyvale.

My mother moved to Sunny Hill after a stay in the hospital. She could not do much of anything when…read moreshe left the hospital. She went to therapy 5 days a week. She would always ask when she could have her own room. I continually told her when she gets stronger she could have her room. ( they actually have a waiting list ). After 100 days of physical therapy a room just so happened to come available. She was over joyed with her new room and her pictures on her walls. She loved showing them to anyone that would come to her room. One of her doctors said at one time she is a very complex patient. You name it and she had it. After many years of in and out of the hospital, she called Sunny Hill her home. She got sick and had the flu and pneumonia. It was just too much for her and she passed away. Sunny Hill and all of their staff and terrific. From management to cna to nurses. All were great. I would strongly recommend Sunny Hill. It's a Hidden gem. Really check it out if you have a loved one that is needing extra care. Thank you Sunny Hill for everything you have done for my mom.

Nicely maintained units, building, and grounds. Staff and residents are pleasant. Front desk staff…read moreIris is knowledgeable and on the ball. Facility design could be more senior friendly: common area seating is too low for people with mobility issues; hallways are long and dark. Maintenance guys are fantastic--prompt, patient, helpful. Administration is scattershot. Got multiple different packages of papers to sign prior to move in despite also having three face to face meetings with managers. Would have been helpful to see a checklist and timeline leading up to move in. Also would have been helpful if someone greeted resident on day one and went over his meal times, housekeeping, laundry, and bathing schedule And provided a print out of this information. Difficult to get accurate information related to health care staffing. No one seemed to know for sure the days staff nurse or geriatric doctor are onsite. No one seemed to know how the facility lending library operated in conjunction with Shorewood library.

My sister was a resident of the Timbers for almost 2 1/2 years. During that time we were pleased…read morewith the staff... Maintenance, activities ,CNA's, and the receptionists at the front desk were all very good. However, I am only giving the Timbers a one star rating because when she moved out they kept $1,000 of her security deposit. The only explanation given-Damages: replace carpet. After numerous attempts to speak to someone in charge with no one calling back, I gave up. I don't think it is right that someone on a fixed income should have to replace carpeting that just needed shampooing. Isn't there normal wear and tear after 2 1/2 years? The residents should not be responsible for decorating after they move out.