Communicative and mind staff. Open to being flexible with you, your pets and your schedule. They do…read moretake awhile to groom - but I'll take that any day over a quick/lazy cut. Highly recommend!

Horrible experience. Kept my dog waiting for approximately 7 hours claiming they only had one pair…read moreof clippers and were therefore running behind. We called a number of times that day for an update and were told "almost through". I'm only sorry that I trusted them and did not demand that they release my dog. While I did not see where my pup was kept all those hours, I do know that he now whines when he's put in a crate at other groomers (behavior that he never exhibited prior to Pampered Pooch.) Amelia Island location

Jessica is a lucky find. We stay on Amelia Island for a few weeks and I checked Yelp for a groomer…read more She exudes confidence and her work is terrific. One of our two pups is a five month old puppy who was a wildcat, and getting his first grooming! Somehow Jessica did a miracle job on him. On our four year-old girl, (both of these are Wheatons), she did a fantastic job. I can't praise her enough! A lucky find indeed!

Great service here, puppies looked fantastic. Only problem quite pricey. I will returnread more

My dog was this place for 20 days He was very Healthy when…read morehe Got there I picked him up whit bad Eye Infection Never more again my dog come back this No Higienic Place. I thought he was a Nice Pet Hotel,Huge Mistake.

My husband and I Love, Love, Love Hot Paws!!! They have taken care of our Whoodle Berkeley &…read morePoodle Otis for over 10 years! They have both passed in the past two years. Both were always happy going in and going out! We trusted Octavio and staff with Daycare, Boarding and Grooming. They are the absolute best!!! Now we have two new standard Poodles Dillweed and Nutmeg and they absolutely love it there! They go to daycare a couple of days a week, grooming when needed and boarding. I trust these people completely! I highly recommend Hot Paws, Octavio and Staff!!!

Michelle and her staff are awesome one of our dogs is a pain to groom Michelle is the only one that…read morecan handle our little guy. We've been going to Michelle for years. Excellent staff. 5 stars!!

Very nice people and very good to my little dog. He got a bath and haircut and his teeth brushed…read more They did a good job and I would be quick to come back here again. We're full time RVers and move around often. Therefore we rarely use the same groomer more than once and I can easily see how my dog reacts to different groomers and veterinarians, how anxious he is, how nervous, or how unhappy. He was completely fine with these people, not afraid or distressed as we were leaving. Perfectly at ease. So he was telling me that they treated him kindly and didn't hurt or scare him. So, if we come back this way again, I will bring him back to Michelle's for grooming. Good work done and reasonably priced. We're happy campers.

We love Robin and Tim. Our sweet Nala is an older dog and quite shy. Robin always takes extra time…read morewith her and tries to be flexible when she can to accommodate us. Wouldn't trust Nala with anyone else.....and they do an amazing job grooming her!

Every time I bring my sweet Cleo here she is treated like family. The owners really do love their…read morecustomers and the customers four legged pals. Each time I drop Cleo off, we take a moment to go over what I want done with Cleo during this grooming and they deliver each time. Sometimes Cleo comes in mid-groom time just for a bath and nail trim because it's hard to groom a poodle. Cleo has never acted traumatized or upset when I pick her up, nor does she act like she does not want to stay when I leave her. This tells me that all is good here and the animals are treated like family. When I come to pick up Cleo, there always seems to be a little pooch getting all couiffed/beautified on the table and the pooch seems so happy, no panting or anxiety. They must be piping in some doggie classical music because it's doggie chillaxing at this spariffic place. They definitely have Cleo's paw of approval!

Love this store. You are so lucky to be blessed with the nicest staff and manager in existence. I…read moreowned a music studio, and can attest good staff is a true statement of your business and your brand. Coming into this store is such a treat, the staff greets you and when I needed help with the water for Glofish, Alex went above and beyond to help me. Testing the water, helping me get the right tank and even educating me on salt in a tropical freshwater tank to combat our terribly hard water here on the island. I can't thank him enough for all the help with products and food he gave me. Watching these fish for the last month has been so relaxing for me. Thank you Alex, Cat and everyone for helping me get it right!!! Liz

Staff goes above and beyond to assist customers & assure needs are met, especially in terms of…read morespecific food being out of stock and seeing that it arrives as soon as possible! Discounts applied without being requested. Alex & Brooke were especially helpful!!!

This place continues to provide us with excellent veterinary care for our six year old poodle. We…read morehave been here from everything from routine visits to emergency care. We have seen three doctors at the practice and each one has been amazing to work with. The vet techs and front desk staff are also amazing. You won't be disappointed by bringing your fur friend here.

We love this vet! We have a sweet, but very high drive dog and they are so kind and patient with…read morehim. Whether it's just an annual check up or an urgent visit, the staff and doctors are always there to make Duke's visit short but thorough.

Our first visit. A warm and very friendly place. They did an impeccable job on our two fur babies…read more The first appointment at a new place is often filled with concern, not a single hiccup here they did a great job. They look great.! We will become a regular! Thank you ladies , we are extremely happy

My dogs love it!! And I do too when they are clean & smell good! Quick turn around. Lots of extras…read morefor the dogs!

I can't say enough good things about this grooming place. Finding a groomer that doesn't use crates…read morewas really important to me, and this team truly delivers on that promise. My pup was able to stay in a calm, low-stress environment the entire time, which makes a noticeable difference. The quality of the grooming itself is outstanding--every detail is handled with care. The cut is always even, clean, and exactly what I ask for, and my dog comes back looking (and smelling) amazing every time. More importantly, my dog is relaxed and happy after each visit, which tells me everything I need to know about how they're treated. It's clear the staff genuinely care about the dogs, not just the end result. If you're looking for a place that prioritizes both high-quality grooming and a crate-free, compassionate experience, this is it.

They always do a great job on my pup. I like that they take one dog at a time & you pick them up…read moreright when they are finished.