It is my daughters Birthday. I always order her flowers and today I did just that. However, I went online and picked a beautiful bouquet expecting it to look like the picture. The picture however was so much more beautiful than the actual arrangement that was presented to my daughter, The flowers were wilted, the colors were different, and the vase was not full. It looked like a 5 year old made this arrangement. I was so unpleased, highly disappointed and will not order thru this company ever again. read more

They accommodated me and my order on one of the busiest weekends of the year. Thank you very much. Jan read more

I ordered a bouquet of flowers on the website for my daughter's 30th birthday. When they were delivered, my daughter texted to thank me and sent a photo of the bouquet. I was completely shocked! It was awful. It was sloppy and unprofessionally put together with only carnations and no roses or tulips and considerably smaller and much skimpier. It looked nothing like the bouquet I chose. My cost was $78 including flowers, delivery fee & tax. I contacted the shop and told them how upset I was and explained how the bouquet did not match at all what I chose and sent the two photos of the one delivered next to the one I ordered. Instead of being apologetic and offering a reasonable solution such as a partial refund, she said she would make a new bouquet, but said it wouldn't be full because she only had small flowers or some excuse. Then she wanted to switch it out. My daughter had guests at her house and it was very tacky of her to want the other flowers back when it was their mistake! How embarrassing to go to her house and ask for the mistake flowers back in front of her guests. I asked why she was making it so difficult. Then she said in order for me to get a refund, they would have to pick up the flowers from my daughter's house! That was absolutely unacceptable. How would that be? Taking back the flowers that were given to her for a birthday gift? Even though it was an awful looking bouquet, it was still rude to take them from her so I could get a refund. I just gave up at that point. Obviously, this person wasn't interested in customer satisfaction. I wanted my daughter to be in awe of the beautiful bouquet I ordered, and for that much money, I expected what I paid for. I've never experienced anything so unprofessional from a business in my life. I do not recommend using this florist. They are a rip off. I would've given them 0 stars if that was an option. Complete waste of money. read more

The Prairie Rose - This is not a $78 purchase. I could have bought her something very nice for that much money. RIP OFF! - Florists Near Me - Cheyenne, Wyoming

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The Prairie Rose made the bouquets, corsages, and boutonnieres for our large, fall wedding, and did a beautiful job! Along with picking the perfect colors and flowers for my vision, Heather was willing to include the pheasant feathers my husband and father-in-law had been saving in the bouquets! Everything turned out even better than I ever imagined! The Prairie Rose also was able to deliver our flowers directly to our venue, which was such a stress relief! My only complaint is their communication - it was often difficult to get in touch with Heather, and it would take me sending follow up emails to get a half answered response. read more

The Prairie Rose - Florists Near Me - Cheyenne, Wyoming

Flowers were delivered on time and they looked Great! The on line ordering process was very easy. We will use them again!

Our $100 flower arrangement looked like a $9.99 Sam's Club arrangement. Called to complain and the girl was argumentative and said my expectations were too high. I said I order $100 arrangements all the time for clients in Seattle and they are "wow" arrangements and again, she said this was their best and that not every florist is the same. I'm sorry... I order flowers almost weekly around the country for my clients and $100 arrangements are usually stunning. The customer service is as bad as the arrangements. Don't bother here! read more

The Prairie Rose - This... is not $100 - Florists Near Me - Cheyenne, Wyoming

Very disappointed in what was ordered and what was delivered. Tried to get some resolve- to no avail; just excuses.

I had one day to find a florist to create a bridal bouquet and boutonnière- I was fortunate to find The Prairie Rose. Heather creatively interpreted the photo I sent for inspiration of flower types and color palette. She was lovely to talk to, and she put this gorgeous arrangement together with only twenty-four hours notice. The whole experience exceeded my expectations- I highly recommend The Prairie Rose! read more

The Prairie Rose - Florists Near Me - Cheyenne, Wyoming

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They made my flower arrangement but did it incorrectly according to what the clerk wrote. As the order. They fixed it and I pleased. I give them a 5 for going the extra step to correct it. It looked much better. read more

My step mom needed to put her beloved dog down this week and we ordered up some local flowers to send her way. The prairie rose did a great job putting the order together, selecting seasonal choices, and I felt like we got a great design, choice in flowers, and arrangement for the cost. Incredible value. read more

The Prairie Rose - Roses, lilies, and a red vase! - Florists Near Me - Cheyenne, Wyoming

I have used The Prairie Rose for many many years. All of the many many bouquets I have ordered from them have always been 100% fresh and looked so beautiful, they also lasted for at least two weeks. I have never been disappointed with them. since I have lived in Cheyenne most of my life I used what was here or what the family used, I got tired of subpar flowers! That's when I tried the Prairie Rose they never let me down for any event. I highly recommend The Prairie Rose! read more

Heather completely saved the day! Within about 15 min of placing an online order, she called me based on the message I typed for the card (I was apologizing to the recipient the flowers were late--had nothing to do with Prairie Rose but this online company I ordered through) and asked if I needed them today and made it happen! Thanks to her, my daughter will get her flowers on her 18th birthday!! read more

Always a great, reliable team of florists who never cease to make our family smile with the flowers they receive. read more

The Prairie Rose - Florists Near Me - Cheyenne, Wyoming

Had to make a last minute change to my order. The made the change and delivered the order. Absolutely beautiful flowers

My wife is visiting her family in Cheyenne on her birthday & I'm in California. I called the Prairie Rose and spoke with Hailee who talked me thru the options. Easy enough and the flowers were delivered 50 minutes later! Great service, fun and great price. Highly recommend read more

I have ordered flowers from The Prairie Rose twice, and each time they were delivered quickly, and were arranged wonderfully. It's a local business, so when it comes to ordering floral arrangements, I will use them in the future for sure. read more

After deciding not to get flowers through an online delivery website for many reasons, I decided to look for a local florist to fulfill my wants in a beautiful piece sent to my family in a time of need. I called The Prairie Rose and they were so kind and took my wants and price range down and told me they would have it done and delivered later that day. 1.5 hours later the most beautiful flowers show up. I cannot recommend The Prairie Rose enough! 10/10 read more

The Prairie Rose - Gorgeous flower arrangement - Florists Near Me - Cheyenne, Wyoming

I contacted this flower shop on Monday for 2 wedding bouquets on Friday afternoon with little direction for flower type or even color. Flowers were beautiful and ready on time. Great flower shop. read more

The Prairie Rose - Flowers - Florists Near Me - Cheyenne, Wyoming

I paid almost $70 for a bouquet for a friend that is recovering from surgery. I felt taken advantage of for ordering online. I live in VA. The flowers looked much different that the picture online. I could have bought a similar arrangement at a grocery store for $25. VERY DISAPPOINTED! Picture online has a lot more roses. Am I right??? read more

The Prairie Rose - What was delivered.... - Florists Near Me - Cheyenne, Wyoming

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The most beautiful and different bouquets in town! Would highly recommend for any occasion

Had an occasion for a formal service and needed a large arrangement. I was recommended here by another floral shop that did not have the colors in house. I sent photos of my expectations and arrived to something very different. They were gracious and fixed the bouquet with flowers that I spent 4 hours driving to collect so I must say that the service was good in that effect. Would I order again, no; am I appreciative that we ended with a good product. Yes. read more

Heather was amazing and very patient with me while I figured out what to order. Great customer service.

Best Florist in Cheyenne!! I've received flowers from Prairie Rose twice and the arrangements are just gorgeous!! My mother in law who has been the one to place the orders say they are very friendly and very helpful when it comes to the ordering process. read more

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Wow! Every time I order from The Prairie Rose, I am astounded at the final product! You can truly tell that the owners put time and thought into their arrangements and the quality lasts for such a long time. Not to mention the great customer service which can be hard to find in Cheyenne! I wouldn't go anywhere else for flowers!! read more

If you are ordering flowers from another state don't trust this flower shop. The bouquet that was delivered for my aunts funeral looked nothing like the one I ordered. I mean nothing! The one I ordered was expensive and the one that was delivered looked like a kid arranged it. I wish I could post a picture so you can seer how bad it really was and how it didn't look anything like what I ordered. My cousin sent me pictures from the funeral. I guess the shop thinks people who order from out of state won't know what they send so they don't give a damn and just send anything. I apologized to my aunt in Heaven and to all my relatives at the funeral. I was so embarrassed for what was sent. If you do order from out of state make sure someone at the funeral or wedding or what ever takes pictures of the bouquet you had made and sent so you can make sure you got what you ordered and paid for. I can understand if it didn't look exactly like the picture but what they sent wasn't even close. Total rip off. So disappointing and hurtful. So sorry Aunt Carrie, I tried but some people just don't care, it is all about money to them. If you want to buy from this shop, make sure you are there in person and you see what you are buying don't trust them to deliver what you ordered over the internet or over the phone, they figure you won't see what is being send so they will rip you off. I have complained and complained and they have yet to tell me they are sorry! read more

Great customer service! I order flowers for my dear friend this morning and she received them this afternoon. And she loved them and called me to tell me how beautiful they were. Thank you so much! I found you on google, I live in Colorado. read more

Excellent customer service. I live out of state and wanted to send my mother some flowers. Called in the morning to have some flowers delivered to her and she had them in about three hours. Found them on yelp and will continue to use them on future purchases. Thanks again. read more

I ordered flowers and boy was I pleased when I received a picture! For the money I spent, I got one heck of a deal! Amazing customer service and wow flowers! read more

I called the fine people at Prairie Rose when a last minute formal event came up. They were able to create a beautiful corsage and boutonnière the same day even though they were very busy with an upcoming holiday. I could not be happier with the way the flowers looked and their customer service is also excellent. Will definitely return read more