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The Preston Apartments

1.7 (35 reviews)
Open 9:00 am - 6:00 pm

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Active termite infestation in living room.

I have an active termite infestation in my apartment. I advised the apartment office leasing agent on Monday, February 27, 2023, and on Tuesday the exterminator vendor still hasn't shown up at the apartment. This is a live active infestation where some of the termites have wings. A Terminix pest control employee confirmed they are termites and stated that some have wings so that means that they have been in the colony for a long time. I spoke with the Manager, Danyaha, who stated the vendors have set days to come and that's the reason she refused to call the vendor company to report an active infestation of termites. She stated the Terminix employee told her the same thing that I said but she doesn't care what he said because he's not her vendor Her exact words were , " The vendor doesn't work on my or her time." If I'm not mistaken vendors work for their clients who can call to request service. For anyone thinking about moving into this apartment complex, read all the Google and yelp reviews And then make up your own mind on choosing to live at this complex. i Have also called the corporate number that the office gave me and I haven't received a call back. The apartment complex left me no choice but to call the McDonough Code Enforcement and they will have a Code Enforcement Officer meet me at the apartment. It's a total shame that Preston Creek apartments in McDonough GA doesn't treat their tenants better than this. I have only stated facts as they have happened. After you read this and other reviews on Google and Yelp it's totally your choice whether you decide to live at Preston Creek apartments in McDonough GA. Good luck to all present and future tenants of Preston Creek apartments, if I could score a 0 star I would. Preston Creek Business Owner, I responded to you in email but will add it here in case you missed your email. In short everything I have stated is factual. The vendor showed up outside of a 24 hour window. There was never an appointment set because the manager refused to call the termite vendor. I never berated anyone. I asked her to call the vendor and she refused. I'm free to tell anyone I want that there's a termite infestation that's active in the apartment. it's called freedom of speech. If you want me to be quiet then fix the termite problem and stop trying to divert from the true issue. Maybe you should look at the photos that I have attached.

Teresa S.

Disgusting complex! Don't live here!!! The managers are NONEXISTENT! They don't even have the front gates fixed (been 34 days since they were destroyed) The pools are NOT open. They come into your apartment without warning. The toilets both run constantly. They have tried to fix them twice, to no avail. To even use the pool in the BACK, you have to pay $300 to rent it out. Management is CLEARLY stealing the resources that are supposed to be used to upkeep the property. The trash looks like this ALL the time!! Edit: I see someone from the office responded with some reply as you can see. I am curious as to how they have time to sit on a computer and respond to each comment; INSTEAD of walking around the grounds with a checklist of EVERYTHING that needs to be done. How about you call someone to do the following: 1. Fix front gates 2. Clean AND maintain the trash area PROPERLY. 3. Power wash the buildings and have the railings scraped and painted. 4. Fix ALL the outside lights in my building, as well as the other lights that are dangling and not working. 5. Allow the pools to be utilized as they should be. 6. Start SCHEDULING maintenance calls instead of just showing up ANY TIME. 7. Use the funds that are to be used for upkeep, on UPKEEP. 8. Do BETTER!! You have NO right to even THINK that any of y'all are better than the subpar manager that you have replaced. You ALL are equally bad as the others. Please give me the number to your boss. If you are blaming them for your horrible behavior; allow me to speak to them. 9. I am really just thinking of contacting the media. 10. Get out of the office and do your job! Period. You make Managers look really bad.

Weather stripping, gnats, roach, leaking sink

If I could give this property a 0 stars I would . From the time that I've moved in I have had non stop work orders put in for the bugs. Nothing has been done except then spraying the base boards once a week . It took three months for me to miss work so I'm here when pest control came in to show him the same videos I shared with the front office . He went next door and came back to tell me the unit next to me had visible roaches and that he will be back NEXT WEEK to fix it . One whole week . Instead of management caring, they've sat in the office implying it was my unit and it probably being my fault. If they put that much energy into fixing work orders. My sink has been leaking and clogged for over a month . My second bedroom has visible water damage in which I put an order in over two weeks ago. The weather stripping I asked to be replaced and maintenance said it was fine . It's ridiculous that I've had to seek legal counsel for this .

Ro H.

The fire alarm went off in my apartment, I tried calling the office 4 to 5 times they picked up and hung up. My neighbors all came outside to see what was going on, they called the fire department as I was trying to call the office. It took 30 minutes before a call was made, when the firemen came out he asked how long did it take and we said 30 minutes and he said it was problem. He immediately told the maintenance supervisor that was an issue. I submitted a work order on approximately 6/12/22 to alert them my electrical outlets were sparking and lights flashing. I went to the office multiple times to complain and they said they are short staffed and they don't know when someone be out. July 13th I went to the office and told them that if they didn't come see about this sparking I was going to call the fire marshal. Then the maintenance supervisor came switched the outlet and for 10 minutes it worked and I went to him and he said he has to call the electrician out. July 15th and 20th as I was riding by him in the complex I asked him was a electrician called and he said yes. But no electrician was called or came out as of today. I have expressed my fears of a fire and they don't take it serious. Chase, the manager is rude, unprofessional and unconcerned. He came to where me and my neighbors were and said it was no fire, then got mad because I am upset and bothered by issues I keep having and he laughed as he walked away threatening to do something about me( I don't care). I hired an attorney today because I was tired of paying rent and they don't do anything. Don't answer the phones, don't follow through with residents. We can't use the pool and haven't the whole summer but we are not compensated for not being able to use the amenities. Also we pay for valet trash service they barely come out, miss weeks at a time and when you go complain they tell you to call their office, we are not refunded for the lack of service. The area is trashy and disgusting. Office and maintenance turnover is crazy.

I want to say that I love living here, but I can't be honest and say that. Overall, the complex, especially building 2 where I live, is kept immaculate. The only real issue I had was with my upstairs neighbors. No matter how many times I complained to management, or attempted to speak to the residents myself, nothing was ever done. I have lived for two years with the upstairs neighbors running and jumping, with the dogs barking, early in the morning. Management assured me that they were working on the issue, but nothing changed. I'm not renewing my lease again. I hate to move, but I pay money to enjoy where I live. Not to have my artwork rattling on the walls because of the upstairs neighbors. Management could stand to be more attentive and honest.

Mold, mold, and more mold from the leaking hot water heater upstairs!

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Renting at Preston Creek Having just moved into Preston Creek, I wanted to take a minute to review the rental experience.

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100 South

100 South

(9 reviews)

this review is going to be lengthy, but i beg you, please read in its entirety…read more 100 South NOT Luxury Apartments- This complex is disgusting. It's full of STRAY cats, the trash is always full, valet barely comes to pick up the trash. You still get charged for it. I resided here from March 2024 - May 2025. Management changed a good 4 times during that time. When I signed the lease and paid my deposit, I wasn't allowed to do a "walk through" for the apartment because they claimed it wasn't ready. UPON MOVING IN THEY HAD TO MAKE ADJUSTMENTS AND FIX SEVERAL THINGS. The apartment manager at the time also sent me and email of a complaint of "marijuana". When I confronted her via email and in PERSON, I let her know the 4 building smelled like that ALL THE TIME. And I let her know I didn't appreciate her blaming the "new tenant". In the email, it stated they were going to do a "surprise walk through", when I mentioned to her I HOPE SHE WAS INSPECTING ALL OF 4 BUILDING AND NOT JUST MY APARTMENT" her tone changed quickly. Lastly, the walk through never even happened. I felt racially profiled, and that should have been the very first red flag. Don't even worry about purchasing a reserved parking spot, people will park in your spot. When you call their "tow company" nobody ever respond nor comes out to handle the issue. My ring doorbell had to be replaced because of the previous tenant still being logged in. This was a privacy issue for me, and they eventually ordered me a new ring camera to set up. My keypad to the front door also did not WORK PROPERLY, that had to be switched out as well. They claim the apartment was renovated... nothing in there had renovations. I am just utterly disgusted and disappointing. Several people make complaints to them, but they'll avoid the tenants, never answer emails nor calls back to follow-up. Car break-ins were a huge thing. As much money as I paid, there should have been a security officer patrolling the neighborhood. From the time I moved in March 2024, until I left maintenance had to come to my apartment SEVERAL TIMES. Do NOT stay on their first floor either, (please see attached pictures) my kitchen sink flooded every other month while staying here. Bobby? their foreman, did nothing but put drano down the drain, no further actions were taken. I was promised that a camera would be put down my drain to see what was causing the flooding IT NEVER HAPPENED. I even called cooperate, they didn't CARE EITHER.

100 South Luxury Apartments I cannot say enough thank you's…read moreto the staff at 100 South Luxury Apartments for all the assistance provided to me. This has been by far one of the best complexes I've stayed in. The staff is very professional and punctual about getting back to me. Kristian and Michelle have been exceptional in regards to proving me with all the information requested and going the extra mile! I definitely would tell anyone who is looking for a place to call home that 100 South Luxury Apartments is a top pick and you'll love to be a part of this community! By J G.

Amber Chase

Amber Chase

(1 review)

Great Apartments and wonderful desk staff at the front. I love this place. I love seeing all the…read morewild cats everywhere... I mean who needs a zoo when you can live here at Amber Chase. The sauna is awesome and it gets super HOT... Great to de-stress after a long day unless you work nights because due to Covid they need to cut the hours to force the residents to exercise together during the day which I am not sure how that prevents the disease, but alas. I am sure the owners are smarter than me about infectious diseases in regards to gym hours. Also, this apartment is gun friendly. If you have high powered guns with armor piercing bullets to protect your apartment then this is totally a place I would consider living. The front desk staff was nice enough to put me on the list for a new refrigerator after the top got soo hot it turned my apple juice into wine and exploded. I mean if they didn't provide me a defective fridge where the door does not close then how else would I learn you can make wine from apple juice. Pretty neat. Also, If your a new resident like myself then you can expect to pay wayy more for rent than your neighbors in the exact same units. I always love my neighbors making jokes about my jacked up rent for the exact same type of unit. I am pretty sure the chemical smell that won't leave my apartment isn't interfering with my brain activity or causing cancer as I write this review. It kinda smells nice if you like your appartment smelling like a meth lab... Kidding I have no idea what Meth smells like, but I would immagine it can't be worse that the smell. With all that said I feel quite at home at Amber Chase Appartments and love the wonderful front desk staff Xavious and Kawani.

From the owner: Amber Chase Apartment Homes offers inviting 1-, 2-, and 3-bedroom apartments in the heart of…read moreMcDonough, Georgia, combining modern suburban charm with everyday convenience. Thoughtfully designed residences feature bright, open layouts, private balconies or patios, generous storage, and washer/dryer connections, with select homes offering upgraded finishes. Residents enjoy an impressive collection of community amenities, including a sparkling swimming pool, HarborFit fitness center, resident clubhouse with business center and movie theater, tennis and volleyball courts, playground, picnic areas with grills, and scenic jogging and walking trails. The gated, pet-friendly community also features a bark park, private garages, covered parking options, and 24-hour maintenance for added peace of mind. Ideally located near McDonough Parkway in Henry County, Amber Chase places residents close to shopping, dining, top schools, and local employers, with easy access to major roadways for commuting.

Willow Place 55+ Apartments - Living Room at Willow Place 55+ Living

Willow Place 55+ Apartments

(1 review)

**Willow Place Apartments (55+) - Proceed with Caution**…read more This property is very poorly managed. The staff is consistently unprofessional and lacks compassion for residents. Despite being a new building, there are already major issues including roof leaks on the 4th floor and widespread roach problems. Maintenance frequently enters units without notice, and theft by past staff has been reported. There are no washer/dryer hookups--residents are forced to pay \$35/month for rentals, and if unpaid, access is locked with no option to bring your own. Water bills are unreasonably high and have even been reported to the Mayor of McDonough. Multiple complaints have been made with little to no resolution. If you're considering moving here, please think twice.

From the owner: Adult 55+ Apartments in McDonough Picture yourself at Willow Place Apartments. A BRAND-NEW adult…read more55+ apartment community located in McDonough, GA. Willow Place will feature 1, 2, and 3-bedroom cottage and apartment-style homes for you to choose from. Each home will feature a fully equipped stainless steel kitchen appliance package, granite countertops, just to name a few.We keep quality and comfort in mind to provide spectacular amenities to our residents who call Willow Place Apartments home. Community amenities will include a cozy community clubroom, theater room, community garden, and a dog park that your furry friends are sure to enjoy. There's so much to love at Willow Place Apartments.

Halston McDonough Apartment Homes

Halston McDonough Apartment Homes

(2 reviews)

My name is Joseph Lovelace, and I want to express my appreciation for the outstanding service…read moreprovided by Tieuna White. I had been searching for an apartment for several days after returning from Louisiana to Georgia. Although my credit score is over 730 and I have the financial stability to live anywhere, her professionalism, kindness, and willingness to help made me give this community a serious look. The location is perfect for me, and I truly value the garage space, the layout of the unit, and especially the study area. The neighborhood appears quiet, well‑maintained, and safe. I also appreciate knowing that several police officers live in the community, which adds an extra sense of security. I ultimately decided to sign the lease because of the exceptional service and support provided by Tieuna White. She made the entire process smooth and welcoming. I look forward to my stay at Halston, and I plan to return here in 13 months to provide an update on my experience. One suggestion I would make is to consider updating the interior apartment doors to a white finish, as it would brighten the space and create a more modern, clean look. Other than that, my experience has been excellent. If you have the opportunity to work with Tieuna White, you can be confident you're working with the best. Her professionalism, kindness, and dedication truly set her apart

Unfortunately, my experience with Keyana on Saturday morning was disappointing. She was unwilling…read moreto provide even basic information and came across as unapproachable. In contrast, Helen was warm, welcoming, and very helpful. Her kindness and professionalism were greatly appreciated.

The Preston Apartments - apartments - Updated July 2026

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