I'm so happy I got my lips done with laser away! I was a little scared because I didn't know who…read morewas injecting me at first but they are very professional. Karen, my injector, did a wonderful job guiding me through the process. She helped balance out the evenness in my lips and gave me exactly what I told her! I also love that I payed everything upfront before getting them done. At another med spa I had been to you pay after and are required to tip. Obviously I would tip, but with laser away its all up front which is great! The only thing that I feel like LaserAway could have is music while patients are getting their lips done/other procedures. I've been to another medspa before and they did that and I like it. I will be back!

I came in for a tattoo removal and filler consultation, was very clear about what I wanted, and was…read moreassured they could deliver exactly that. Based on their confidence, I paid upfront for tattoo removal and 3 syringes of filler. Right after the first tattoo removal session, I was told the tattoo removal wouldn't work because of the ink color -- something they absolutely should've mentioned before selling me a package. With the filler, I was only given half a syringe (with no explanation until after I paid), the filler was placed wrong and was injected on the inside of my mouth as opposed to around the lips where it's supposed to go. It was done in small section so you could see where the product was and wasn't. I was told that it would need to be dissolved because I had a bad reaction- I've been getting filler for years, but again trusted them, so I got it dissolved and came back. When I returned to get the rest, they told me they'd thrown it out because "they can't store it so I need to purchase more" Again -- never disclosed until it was too late. I asked for a refund and was told several times it was being processed, but months went by with no response. I followed up constantly, stayed patient and respectful, and was either ignored or brushed off. Finally, someone from their national office called me -- he was rude, aggressive, and sarcastic from the second I answered. When I asked him not to talk over me, he paused for a full minute just to say, "Just wanted to make sure you were done before I was allowed to speak." Then he hung up on me when I address his behavior. I spent thousands of dollars here and got nothing I was promised. Now I have no thousands of dollars in credits that I will never use. They lie to make the sale, botch you, dodge accountability, and treat you like an inconvenience if you ask questions. Worst customer service I've ever experienced. I never wanted to embarrass myself by sharing photos of my lips, but want to help anyone else who is considering going here. Save your time, money, and sanity -- go literally anywhere else.

Jade at Olysis is nothing short of amazing. She is patient, thorough, detailed and just a great…read moreesthetician! I truly cannot recommend her highly enough. 100!

I like Nichole and she does a great job! She is gentle yet effective. Also she is always able to…read moreschedule me.

I just had a Brazilian laser for the first time here and it was great!! This is something that I…read morewished I would have done years ago!! One a scale of one to 10 with 10 being excruciating , it was 2/3! The atmosphere is clean, posh, and minimalistic which I love! One star off because my appointment was at 12:45 but didn't start until 1. It was super quick and was out by 1:15! My laser tech/nurse was great, explained everything she was going to do, checked in with me as it was happening, and made small talk to make me feel comfortable. So much so that I requested her for next time. The parking is a little tough but I was pleasantly surprised when I was making my next appointment, the young lady at the desk texted me the address for the underground parking they offer! Loved that!! Oh an to my brown skin ladies if you are curious, We in HERE! I saw 3 other ladies during my visit at SEV getting services so that made me feel comfortable too! Look forward to going back! (I purchased through Groupon for A good deal and no hassle to buy any add ons or extras which I appreciate)

Love SEV Dallas! The staff is always so knowledgeable and welcoming…read more When I switched from the Chicago location to Dallas, Lexie made the transition seamless she had all my previous settings ready and got me in and out for my Brazilian and underarms in under 10 minutes. Super efficient and a great experience every time!

I never understood why people liked facials until I got one yesterday from Kacie. She was so…read morethorough, her massage was so nice, she must have picked the perfect products for my skin because I walked out glistening but my face just gobbled it all up. Also she is a silly goose, you will enjoy her company.

I want to take a moment to recognize Téa at the front desk. She is absolutely wonderful and truly…read morestands out. Téa is consistently thoughtful, patient, and incredibly thorough. She always takes the time to fully understand my questions and concerns, responding with clarity and genuine care. Not once has she ever made me feel like I was bothering her, instead, she makes every interaction feel warm, welcoming, and valued. Her professionalism and kindness make such a positive difference. Thank you, Téa, for being such a bright light and for providing exceptional service!

This update is needed since the customer service team recently reached out to me. I was brutally…read morehonest in my first review. I also firmly believe management could see a serious issues with how the business was operating when I was going in previously. The staff and management seem to have completely overhauled this place for the better. I see customers other than myself there that are happy at this location. The service has improved greatly and I would say to others that this place should be on your list if you are searching for the services they offer.

Don't believe the hype about ideal image laser hair removal Clinics. When I first signed up with…read morethem, they told me that any touchups I need would be $50 for face and neck so when I called to set up my appointment to get a touchup they told me it was $70 so I had an appointment today at 3 PM so I get a call this morning telling me that the price went up to $269 further touchups that is not what I was told when I first started getting my treatments. So don't believe the hype when they tell you that their prices don't go up it will remain the same. I am very disappointed with this company.

Started coming here for some preventative Botox! Love the staff, services, prices! Everything is…read moreawesome. Such a hidden little Botox spot right in Dallas! Check them out!

I've known Josanne for about 20 years now, long before she opened Spa in the City. She continues to…read moredo business the same way she always has...honest, budget-minded, and professional! She won't steer you wrong on how to get your biggest bang for your buck! She's not out to scam you, nor sell you services that won't benefit you! Spa in the City is THE BEST deal in town ... er, or "the City!" ;-)

A fantastic location for any and all needs regarding skin-health, anti-aging, and aesthetic…read moremedicine.

It was my first time getting Botox... we did a "baby" amount and I don't know what went wrong but…read moreafterwards... my forehead muscles contracted together... not apart. If I made a concerned face my forehead got stuck there essentially. I called the center and the nurse was giggling saying she's never seen this before, which wasn't helpful. The weird muscle contraction went away as the Botox faded over time... but I never went back and don't plan on it.