I'm so happy that I get to take my pup to the Ranch during the week when I have long days away from home. Loki loves them and the Doggie Daycare is wonderful. The staff is great with the dogs and genuinely care about making it a great experience for everyone. read more

They took very good care of my is afraid of everybody all dogs. She does not suffer there. She seems to enjoy it. They take extra pain with her to make sure she feels at I would recommend this place to anyone. It is a great place for boarding your dog. read more

My dog Sasha loves it there and they do an amazing job with her. We always get her groomed and she stays several times a month. Staff is super friendly and prices r good. read more

I kept my dog at Bonny Oaks and had the best experience. My puppy was so happy and got a lot of playtime to ware him out. I can't wait to take home back next month. the owners are so friendly and answered all my nervous mom questions. 10 out of 10 for sure. thank you guys read more

We left our lab for a week in June. When we picked him up he had: A horrendous cough Lost 2-3 pounds An ear infection Ringworm It's safe to say that he won't be back. read more

This place is so amazing!!! I highly recommend if you need a place for your pups while you are away or you work long hours! Our Dogs always look like they are having so much fun! They go all out with the animals and you can tell they truly are animal lovers! They even built a doggy splash pad!! They do fun holiday themed animal gatherings....and cute pet photo booths. Thank you Ranch for always helping ease our mind when our Boxers come to stay and play! We know they are in amazing hands!! 10 stars! read more

The Ranch at Bonny Oaks - Pet Boarding Near Me - Chattanooga, Tennessee

I have used The Ranch for my pup many times. She goes for boarding, day care, and grooming. It's so nice to know that there is somewhere I can take my pup and she will be safe and happy! The management is really professional and my dog gets so excited when we make the turn down the drive. They treat every pet as if it were their own- they even gave my dog a pup cup on her birthday! I can't recommend this place enough we will continue to go back to The Ranch. read more

My dog was recently bitten by another dog while boarding at The Ranch at Bonny Oaks. She was not given medical treatment, and is now fighting a nasty infection in her wound. At pickup, the facility lied to me about her stay and insisted that she was "individual play only", and made no mention of her injury or any kind of incident. For context, I asked that she not be involved in rough play due to a recent knee injury. A few hours after bringing our dog home I found a site on her leg to be very swollen and painful, I decided to give it a day thinking it was a bee sting or soft tissue injury and by the next day she became lethargic, and did not want to eat or walk. I took her to the vet ASAP. Our veterinarian found two infected puncture wounds consistent with a bite. It is very clear that she was not given medical treatment at the time of the incident and as a result of that became very sick. I have spent nearly $500 on vet bills because of this and we are still not out of the woods yet. Clearly this has been a very upsetting and expensive experience for us, most importantly, my sweet friend has suffered. I called and spoke with a staff member, Sydney, and was told that they would not help with the vet bills. I get that they are not legally obligated to cover vet expenses related to injury at their facility, but it's the right thing to do. During my call she once again insisted that my dog was not around others, had a great stay, and that they have no idea how her injury could have happened. She asked that I call back with more information after our vet appointment, I did so and spoke to another staff member who left a message and told me that I would receive a call back. I have not been contacted. There are a few other things about her 7 day stay that didn't sit well with me either. When returned, her bedding had been soaked with urine. I understand that these items were too big for their washer, but I am concerned at the state they came back in. My dog is not one to pee inside or on her belongings, I am wondering if she was left without access to the potty area. Not to mention she smelled suspiciously clean, which in itself is not a bad thing, but I was told that she had not been bathed. Considering the state of her bedding I am wondering how long she went without it and if she had been hosed off and left to lay on bare concrete for who knows how long. When I dropped her off I asked to see where she was staying, and found the boarding area to be hot and wet, smelly, and the kennels extremely small (a large dog would have no head room). I had booked a suite for a large dog and the kennel she was placed in was no more than 2x3 feet with a small door to a narrow concrete area outside to go potty. This answered my question as to why they do not have photos of this part of their facility pictured on their website. Against my better judgment, I left my dog there and now deeply regret it. And due to this experience, I have concerns about the safety and quality of care provided at this facility. Pet Parents: If you are considering boarding your dog here, please take into account our experience. I'm not saying that what happened to my dog will happen to yours, but let our experience serve as a cautionary tale if you are thinking of boarding your pet at The Ranch. read more

The Ranch is under new ownership and is a great place to board your dog. I have anxiety every time i take my dog River for boarding because he is a rescue with "issues". We have boarded about 5 different spots in Chatt and he always shows naughty behaviors and just gets wierd in general upon return. But not so after spending a week at The Ranch. He was less hyper and oh so loveable. I'm sold on The Ranch and I'll feel happy about leaving him in such good hands for my next vacay. read more

When we picked up our dog they handed back the dog bed we left for him and it smelled like rotten vomit. Washing it was out of the question so we threw the bed out. Our dog must never had left the cage for the week he was there because he had difficulty just walking for days after coming home. IF you love your dog avoid this place! read more

The ranch is the best place to board your dog. Not only is it the most affordable in the area- I feel completely comfortable and at ease leaving my pup with them. She always looks like she is having so much fun and she loves to go. Their Facebook will always have pics of the pups playing and they are incredibly caring people who treat your pet like their own. read more

this is hands down,the best dog boarding in the area. the staff are extremely friendly, kind, and caring and roscoe was the most 'himself' i've ever seen him after having to board him. he seemed genuinely happy to be there! won't take him anywhere else. read more

I really wish I could leave a zero start rating. We were so excited about bring our boys here for daycare. We had so many issues from rude staff, to mistreating our boys IN FRONT of us no less, which was the last straw. We were told one thing and given different services/treatment. Our boys came back so filthy every single day that we immediately had to give them a bath, covered head to toe in caked on mud and who knows what else. BOTH dogs ended up with Kennel Cough (even though they are both fully vaccinated), I asked to get a refund and after 11 days after being told I'd be refunded, and still had received nothing, I called again - only for the manager to of course not be available, to several hours later instead of receiving a phone call like I was promised received a short text telling me that there was an issue with the first refund and that they had reprocessed it again (this time thankfully we did receive our money back, which leads me to believe they never attempted or were not going to refund us the first time, but after I called again they finally processed it.) - The young man who works there (I don't know his name no one would ever give me that info) had the WORST attitude I have ever seen, and screamed at out dogs not once but twice, all while bashing our puppy's head with a door because he got distracted and the man walking him back to us was so hateful he just pulled him right into the door hard. I tried complaining, and it just kept being brushed off, so after the third day and being treated so badly, I had enough. It's ran so poorly, my poor babies were not treated like they're used to or even how they should be. The fact that management wouldn't even contact me back to understand our concerns really just shows that they do not truly care. I would not recommend this place at all if you love your babies. There were just so many red flags and concerns. When our dogs don't even want to walk back into that building you know there is cause for concern. They love everyone, and did not want to go with anyone there, that's when I know. A dog mom always know. read more