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    The Record Rescue

    5.0 (1 review)
    Open 10:00 am - 6:00 pm

    The Record Rescue Books, Mags, Music & Video Photos

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    2 years ago

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    Culture Clash Records - Live music room

    Culture Clash Records

    4.5(42 reviews)
    5.2 mi
    $

    I came here as some of the local influencers were posting about saving this record store. I didn't…read moreeven know a Toledo had a record store. I came to the event with lots of different genres of music playing in the room next to the actual store. They have a huge selection of music. Even foreign music in their native language. I was wowed by this place and can't wait to check it out again.

    VERY POOR CUSTOMER RELATIONS. I took two of my stereo components to Culture Clash for repair…read moreseveral weeks ago. When I dropped the units off I did not receive a receipt. I didn't receive a written quote. No paperwork at all. I had to send an email to the store and ask for some acknowledgement that they had my units. An employee sent me an email back saying that the store indeed had my components in their possession. Several weeks later someone from the store called me and said they could not find the necessary part. which was a simple belt. The part was available on eBay. I had to order the part for them, and then mail the part to them. Two days ago the repair person telephoned me and said the parts I furnished worked and the components were repaired. We had a pleasant conversation. She seemed to be a nice person, but I found that to be deceptive. When I appeared at the store today to pick up my repaired items, TO PAY THE STORE MONEY AS A PAYING CUSTOMER, I told the stoner behind the desk that I wanted to speak with the "beautiful young lady" that I had spoken to on the telephone a few days before. I had no intention of insulting anyone. I had not ever seen the lady I spoke to but she seemed to be a beautiful person when we spoke on the telephone. I was trying to be nice, not offensive. As soon as the repair person (who was indeed the person I spoke to on the phone) came out from the back room she reprimanded me and said that my comment was inappropriate. I was taken aback. I had not meant to offend anyone. I had not commented on anyone's physical attributes. She seemed to be a beautiful person when we spoke on the telephone, but that shows how perceptive I am. I was highly offended because here I was, a customer, wanting to give this business money, and an employee reprimands me over a comment that I did not mean to be offensive in any way shape or form. While I waited for my stereo components to be retrieved, I vocally ruminated as to how this country has changed, and how people are offended by any comment, no matter the intent. I felt attacked. I did not want to remain at this business any longer. I asked that my units be provided to me as soon as possible so that I could pay for the repair and leave. I informed the employees that I did not intend to come back and give that store any of my business ever again. I asked when the owner would be in so I could speak with him, and they told me he had left for the day. I asked when he would be there next so I could call him and they said he was not there very often. I PAID THE BUSINESS MY MONEY and took my stereo components and left. When I retuned home I sat down to write the owner of Culture Clash a letter, since he cannot be reached by telephone. Then I received a call from the owner. I told him I was in the process of composing a letter to him, as his employees had informed me he cannot be reached by telephone. He told me that his employees had told him about my being at the store. He said he had watched the videotape and that he too thought my statement was inappropriate. I told him that I did not agree, and a simple statement like that should not be sufficient to cause an employee to reprimand a customer. It's not conducive to a profitable business. I had not even been speaking to the particular employee when I made what I considered to be an innocuous comment. The owner once again disagreed. I once again wondered what is wrong with this country. I meant no offense or disrespect. In my opinion it would have been much better for the employee to disregard the statement than to make an issue of it with a paying customer and potentially lose their future business. I could not reason with the owner, who doesn't seem to be wrapped too tight. I told him that one who begs the public for money to keep the business open (he had asked for the public's money in a GoFundMe request in the past), should do whatever he can to keep paying customers. He called me an "Old F***ing Hill-jack" and said I could never enter his store again. (He apparently thinks NW OH has hills). During our conversation I did not call him names, as such is infantile. He said if I posted a negative review he would post the video of my encounter with his employees in response. I said I did not care. I did mention to him that if he intended to visit my residence, I would introduce him to my two friends. That is how loosely wrapped he is. I cannot recommend that anyone patronize this establishment. DO NOT PATRONIZE THIS BUSINESS!!

    Photos
    Culture Clash Records - Outside back parking lot

    Outside back parking lot

    Culture Clash Records - Corner on 10th and Monroe st

    Corner on 10th and Monroe st

    Culture Clash Records

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    Finders Records

    Finders Records

    3.7(21 reviews)
    16.3 mi
    $$

    Chuckie and Brandon have it down pat…read more Finders is amazing. A wonderful selection of both new and used releases, ranging all over the genre spectrum and back again. I can always pretty much guarantee that when I listen to or hear of some random band whose album I'm sure I'll never be able to find, Finders will have that release waiting contentedly for me. Their vinyl selection is growing by leaps and bounds as the months move along, as well. Additionally, I specifically appreciate the fact that they give ample attention to genres such as classical, world, and electronic music - good stuff, and nice that I can find Tinariwen and Ali Farke Toure as easily as I can something in Sub Pop. Their used section is great, too, vaulting wildly down one whole wall of the store - my only complaint with the section on the whole is that its shelves stretch up a good ways and the CDs are stored horizontally (as is normal, I know, I know). This makes reading the titles on most of the shelves frankly overwhelming, to be honest, and on the upper shelves, nearly impossible. A mild downer, however, in what overall is a great store to purchase music from. Dangerously good.

    Vinyl Fever was the name of Tallahassee's one-time premier vinyl peddling outlet. It has long-ago…read moreclosed shop. I understand we have another shop on Gaines St., but I've never been. Nonetheless - this is about Finder's. What a find. They have it all. This comprehensive record store provides vinyl of all genres. Why can't TLH have this level of vinyl outlet? Seriously? Good on you, good citizens and wayfarers of Bowling Green. You're endowed with a gift here. Don't overlook it!

    Photos
    Finders Records
    Finders Records
    Finders Records

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    Underground Sounds

    Underground Sounds

    4.5(58 reviews)
    46.6 miDowntown Ann Arbor
    $$

    If you're my 13 year old cousin, stop reading this right now. All others may proceed…read more When I was a kid, one of my strongest memories was getting my first discman for Christmas and my first few CDs that I called my own. I wanted to give my cousin the same memory, and since vinyl is the the thing these days I got her her own record player. I wanted to get a few albums to go with it so I grilled her on her faves artists then put together a list of some artists she may like based on her interests. Then I took that list and I went to Underground Sound's website to see what was in stock. I landed on two records I think she's going to really like (Tegan and Sara, "The Con" and the first Gorillaz record) and was able to purchase them online for instore pick up. While I love browsing through the stacks, the busy holiday time doesn't leave much time for digging so buying online for pick up was super convenient. And it was great to support a local record shop to boot! Physical media 4ever!!!

    I drove an hour to this shop to check it out and possibly buy a $15 record I wanted that was listed…read moreas VG+ on Discogs, as well as to shop for more titles. I could clearly see spending at least $100 there. While waiting for the owner to take care of another customer he aggressively asked if I needed help. I asked if he could retrieve a 2nd hand record he had listed on Discogs for me. This took him less than one minute to find. Upon inspection, I noticed a large amount of mold caked onto the record. I asked the owner if he could clean it off and test on his turntable, which was right behind him. His answer angrily was, "I don't play test records here." I then asked how he could grade this record for sale as VG+ on Discogs.com if it wasn't cleaned and play-tested. I pointed out that certain mold can eat through the vinyl grooves and the only way to tell is to clean and check. Further stating if I bought it on Discogs from him, I would dispute the sale if it played poorly and if he refused to accept a return. I also mentioned he would receive a bad rating for the poor grading. He then aggressively told me to leave the shop. On my way out, I told him that I had owned a record store for 15 years and would never treat a customer like this (I owned a very popular one, too). I then asked him if he was playing the part of John Cusack in "High Fidelity." I also told him I'm a known musician and that he would be called out online for his behavior. His response was to aggressively insist, "to take the f-ing record for free." I told him , "No, I don't want your negative energy in my car or record collection." Then I left. Soon after I left, I checked for another copy on Discogs to order and noticed he had removed the listing. I guess he decided to play-test it himself and realized that the record was not in the condition he had advertised. This gave me the last laugh, as his behavior toward me was truly unnerving. At the very least, he now understands that grading a record VG+ with mold caked on it, without cleaning it first, is a big no-no and also that being nice results in less reviews as such! Hey *Owner*, learn how to treat all people respectfully. I've been in the record industry for a long time--producing music, running a record label since 1990, and managing music distribution companies, etc. You never know whom you are talking to, so be nice to everyone unless they are being rude to you. I was nothing but nice to you... and now look what you made me do.

    Photos
    Underground Sounds
    Underground Sounds
    Underground Sounds

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    The Record Rescue - vinyl_records - Updated May 2026

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