After 1 month of living in this community.
- At this point, I give this place 3 stars because of my moving in experience and still needing to have things fixed and cleaned from the date I moved in.
Basically, 9/24- In the morning (around 9 am) I completed the move-in check list that did include a some things that should have been cleaned, fixed or just noted. I briefly spoke to the office manager and she advised the items would be taken care of immediately. I returned later that night to see if the work was completed. I saw a work order stating bugs were removed (but they were not,) kitchen molding (done) fixed and cleaned vent (done.) Nothing else.
Since I was staying at a hotel, relocating from a different state, I emailed and spoke with the office manager and stated I will give them 2 days since I'm moving in with a dog AND just started a job and would not be available to stick around during business hours while they fixed the items on the list. (Maintenance does not enter any apartment that has a dog.)
9/26 I returned 2 days later to find nothing was done after the initial work order that was partially completed. I spoke with the Assistant Office manager and explained what happened. She doubted that what I had stated was on my list. She checked the list and apologized. I asked if they could complete the fixing and cleaning on the weekend. Of course! Maintenance does not work on the weekend. Working in the medical field I work generally from 7 - 6 or later.
So, here I am, a month later, will broken closet doors, vents that are not properly placed, and a dirty shower. I've been using the 2nd bedroom's shower. The dirt on the textures shower's floor, walls and doors is stuck on.
Some items included were:
Fixing the closet doors
Replace the ill-fitting vent above the stove (see pictures)
Dirt in the Fridge
Dirt in the microwave
Clean the Master Shower (see pictures- dirt embedded on the bottom of shower)
Bugs (small and large) in the window areas
Small spots on the rug and one large spot
Floor molding in kitchen (repaired)
Dust and socks left behind the washer and dryer
Nothing has been offered to fix this matter. I would hire someone to clean the bathroom, but why should I have to pay for that when it should've been cleaned beforehand? I did clean some areas on my list. For a "luxury" apartment complex, I expect more upon signing a lease. read more