Very interesting that this place removed my first post.....I gave it 1 star because they didn't…read morehave 0 stars as a selection. If you have a love one, do not send them here. They DROPPED my father in law after his brother told them to put a gate belt on him (standard with weak folks) and the attendant told him " Don't tell me how dito do my job....needless to say they broke his leg after this he was in and out of hospitals with pneumonia because he couldn't get up much, he soon after died. This attendant shortened his life hands down.....be careful where you put your love ones. Jerome home never even checked on him, only to tell us he couldn't return because he needed too much care.....

Would definitely recommend. My mother stayed here for 6 weeks after a total hip replacement. She…read morehas previously been in three other short term rehabs over the last 18 months for a very complicated recovery and this is by far the best place. It's very well staffed, very clean and the she loved going outside to the patio and the rose garden that has a coi pond. The staff were very attentive to my mother, the room was kept cleaned and she really liked the physical and occupational therapy services.

I knew the accounting on my bill was not correct. I spoke to the owner about problems with her…read morebilling as she said her accounting was perfect, which forced me to do a complete audit of all charges and payments. She consistently applied the wrong amounts paid to her from the Veterans Administration by $10,307.61. She currently owes me a credit of $5,306.37. I am demanding my $5306.37 be forwarded to me via certified check. I have reported her to the Veterans Administration, Medicare, my Attorney, the Attorney General, BBB and a few more agencies who are interested in fraud cases like this. If you choose to work with this Company, be sure to check ALL your numbers going back to the beginning of your service.

As a home care nurse I've dealt with many agencies and I must say by far dynamic touch has the most…read morecaring staff starting with its owner who goes way and above her job to make sure that her patients are well taken care of.

We have been working with Euro-American for 3-years and have been very pleased with their…read morethoughtful, responsive, professional handling of our relationship, from the CEO level right on down.

I have only positive thoughts about EAHC as an employee of the company. I was impressed…read moreimmediately on first meeting the staff when I applied for a caregiver position. The administrative staff is very professional, and thorough in the hiring process , as well as warm and caring and supportive of clients and family members as well as the caregivers. I give this company top rating and feel very proud to be part of this winning team! Laurie D. Caregiver

From day one and on, I found each staff member to be professional, engaging, knowledgeable and…read morekind. As a nurse, we can be a little critical, and Pansy Home care is the group to work with for your loved one. The communication is fantastic. No surprises. The staff assigned to my sister is unbelievable. Even other agencies that have come to her home have commented that they are impressed with the staff from Pansy. Highly recommend them.

They have 2 offices im commenting on the north haven office.very disorganized and depending on who…read moreyou are dealing with you will get a different answer. Very catty and new manager who is horrible at her job .manager was forcing me to do things that were boundarie issues for my client.i regret ever dealing with north haven office as long as I did.they would never give me work after saying they would.i was singled out and treated poorly .I just had to quit they were trying to get rid of me .the west hartford location is well run and I love the owners passion and treatment of her aides unfortunately north haven office is a totally different place and negative environment

Brandywine Living at Litchfield is a wonderful community with caring staff, amazing programs and…read moregreat food options. I would recommend this community to anyone looking for senior living options for a loved one!

After looking at assisted living facilities for my Mother we kept coming back to Brandywine at…read moreLitchfield. Lindsay, Director of Community Relations was so helpful in guiding us through the process. She was kind, informative, patient and always answered her phone no matter the time or day. My Mother is settling in and we find the staff to be caring and very professional.

Normally i don't do this. I never write reviews on anything. But for this company or agency i have…read moreto. This agency is very unprofessional; they do not respect your work wishes. I've been publicly embarrassed by Danielle , who's supposed to be a supervisor. Who's also trained to handle their employees with respect and no condescending tone. I had one incident at a clients house where she was forcing me to clean mold. By law you're not supposed to be in areas that have mold or even clean mold. ( I'm also allergic to mold ) Danielle kept forcing me to clean it. Did not care that I'm allergic to it. Also with another client i kept telling her that the clients building is having problems with flees. Danielle told me to cut a flee collar up and put it in the vacuum. Also told me that one of my clients didn't really need me that she takes her symptoms and she doesn't even know how she got accepted for a PCA 5x's a week. Also because of Danielle F. I was never terminated nor was i told what was going on with my job. This place sucks in so many different ways. They're under paying us as well.

Companions Forever is your go to place if you need help with your parents. They make it easy for…read moreyou to find the perfect match for your parents. I would recommend them. They have a hands on training room. And friendly staff.

My mother has been there for a few years and has had a lot of problems with this facility. The…read moreheating breaks down a lot and it's especially bad when it is in winter. The building is old. Sometimes the air conditioning doesn't work well. The food used to be good but now it seems like a lot of it comes out of a can. With this corona pandemic everyone is confined to their rooms. It's been since March since anyone has been allowed to come out. This is house arrest and these people have not had anything to do or anyone to talk to. Their rooms are not that big either. The facility has 2 entrances and only one is open most of the time. It is on New Britain Ave and it has 4 lanes of traffic. It is almost impossible for anyone trying to take a left. I am waiting for the day when someone gets killed trying to do this, especially the seniors who still drive. It was an idiotic decision to close the entrance on Newington Ave where there are fewer cars going up and down the road. Some of the security guards have a reputation of being very rude. Parking at the facility is a total nightmare because there is very little of it. If you do find a spot you have to walk very far to get into the building. Don't think that the administrator there will care a lot about your opinion or your problems with this facility or with the staff. The rent there is very expensive and I would suggest to look elsewhere. There are a lot of empty rooms there and now you know why.

Worst rehab facility EVER. Staff is incompetent, unhelpful, and does not provide good care to their…read morepatients. The rooms do not have working air conditioners but rather small fans, and its the middle of the summer- UNACCEPTABLE. Inside the facility and rooms it was hot, humid, and smelled like mildew!! My grandfather was there for just 1 week and caught pneumonia and had to get rushed to the hospital. He should've been admitted to the hospital at least a day sooner. No common sense, everyone is confused and directs you to the head nurse. DO NOT bring your loved ones there.

10 months into Covid the facility management has failed in many ways for our family. The Hearth…read moreGlastonbury in my opinion slow to follow CDC recommendations on PPE. Slow to test staff and residents regularly, until recently. They have been retisent to recognize Assisted Living in Ct as a landlord lessee rental arrangement and covid data statistical reporting. They routinely refuse to initially follow gubernatorial executive orders, such as lowering of quaratine time from 14 to 20 days. Essentially, this facility now is low or no services for months and months. 10 residents dead the best I can count, not sure about staff. The future is an endless series of lockdown and punish elderly with roon quarantines. You can't go to church, no family in apartments month 10, no ER visit yes ER visit gets your old folks 14 day quarantine. For 6k a month your stuck in your room alone declining and frightened. Sure move out, that was management's advice when slamming residents with aggressive rent increases in the during the pandemic. Disconnected. I was told "its business" It's not east to move a 90 year old with nees. Fed up family member. I see they are getting near 70 percent capacity. Maybe business will be just that, bankruptcy.

This is an excellent care facility. My mom is in Keepsake Village (memory unit) and the care is…read morevery good. She has been there since April of 2018. Everyone is very nice and helpful. I don't know what the other reviewer was referring to ( I don't work there) but Sandy and Amanda are fantastic near as I can tell. The only issues we have had are in the dining room. They are taking my suggestions seriously and adjustments are being made. I'm giving 4 stars as there can always be improvements.