I have been a customer of most of Billings' bike shops over the years. I find most of them to be…read morefairly reasonable and adequate. Recently I had the absolute pleasure of visiting Collins bike shop. I found his expertise to be unsurpassed and his service to be exemplary. I ended up buying two commuter bikes. He custom fit them to me and made several adjustments which made my writing enjoyment all the more enhanced. I have a number of friends who are avid cyclists and they all reinforce that Collins talent is unsurpassed. I would give Collins bike shop my highest recommendation and urge any consumer to visit his shop before purchasing a bicycle anywhere else.

Was on a 5,000 mile round trip car/e-bike trip from Indiana to Glacier National Park. Had an…read moreuntimely flat tire on a Saturday morning ride in Billings, MT. Called The Bike Shop and Chris told me to bring my bike right over. Did so and when we arrived, Chris stopped his other work and immediately went to work on my bike. Unbelievably happy with the service, the cost, and the personal concern and care!!!

We are extremely please count to The Bike Shop. Exceptionally friendly and knowledgeable. We…read morerecently purchased a mountain bike and it is everything they said it was. Also, we have them tune up our other mountain and racing bike with full satisfaction! Definitely a quality shop.

REI is what it is: a co-op of all things for exploring, living, and experiencing the outdoors…read more Cold weather, warm weather, hiking, biking, camping, kayaking, there's something here to fill your backpack and your sense of adventure. While this location is smaller than some, they've managed to cram a lot of things inside. Between that bit of everything and the employees there to answer questions and offer help, you should get an idea of what you need. Prices are reasonably consistent with other like-stores, but this location doesn't have the crowds levels of their competitors and that's a plus. However, because some businesses are still limiting the number of customers inside the store, I expect the "free to roam" won't last for long. As much as I like REI, I find it a confusing store in how they delineate sections of the store. There might be camping supplies in one main spot, but things you associate with camping might be over by the hiking things. While you don't have to be a co-op member to shop, there are some periodic "rewards" offered to members and on some goods, a reduced price. The Recreational Equipment Inc. store will likely not be a go-to place for me, only because there are local stores, I prefer; but even so, REI does carry some things I can't find at the other places, and it's always good to have options. For that, I like REI.

Let me say, I love REI. They will always be a great resource for my outdoor gear, online and in…read morestore. This store is a decent size, but in comparison to other REIs it is on the smaller side. The selection was not tremendous. They did have some discounted winter gear, which is what I was after. I would say the prices are as usual, with the exception of the sales they had going on. Now why only 3 stars? I, like many others, have spent $1000's at REIs across the country. My girlfriend and I both have our separate membership, so our household has spent twice that much. I say all of this to say I was thoroughly disappointed by not being left alone at this store. We were greeted probably 10 times each, sometimes multiple times by the same employee. After being greeted, they'd stick by oddly close, adjusting things that were already perfectly organized. This made me move somewhere else in the store just to be alone and think about the purchase I'd like to make. I did end up spending over $100 this day for some warm gear I needed. My girlfriend had several clothing items in her hand and instead of asking if she'd like a dressing room, she was asked if they could take them to the front for her. She said she'd like a dressing room first. Maybe this was a nice gesture to take a load off her hands, but with everything else, I am doubting the intent. If anyone was ready to spend money this day, it was definitely her. She bought a couple things, but we both agreed we were absolutely ready to leave and never return to this store. I've never stolen anything in my life and I felt really weird the entire time I was in this store. Because of this, I will just be going to Scheel's down the road.

Owners, Mark & Tracy Rheaume went above and beyond in helping me pick out my first ever EBike. My…read morehusband, Tim, found their store on line as we are on a 5 month RV trip. I couldn't keep up with my husband as I only had a 6 speed bike. We stopped in and they were very helpful with my needs and cost. I wanted to purchase their Comfort Cruiser, but the manufacturer had been delayed in shipping the battery for the Cruiser. We were so disappointed as we were on our way to Miles, MT a 2 hour drive. Later that night, Mark & Tracy were able to make available the Pedego Boomerang at a price that I was willing to pay even though it was much more than the Pedego Comfort Cruiser. We drove back to Billings, MT, a 5 hour turnaround drive. I took it on a test ride and knew that this would work for me. I am not a great bicycle rider, but felt really comfortable knowing that I could start off slow. I purchased the Bike Lock that if it is stolen, Pedego will replace. A Scout Alarm if someone tries to move it will let out an Alarm through a phone app to notify me. A cell phone holder. A Pocampo Travel Bag "very colorful with Daisies" that sits on the back that will hold my water, wallet, etc. Two days later, we are in Spearfish, SD and found a nice easy paved bike trail. It was windy, but I rode it for 3 miles and enjoyed the easy peasy monitor buttons to change from Level 1 to 2. Looking forward to putting many more miles on our trip across the States. Mark & Tracy are wonderful owners who truly care about their customers and those of us who are from out of State. My husband and I highly recommend their Pedego store in Billings, Mt. You won't be sorry!

From the owner: Welcome to Pedego Electric Bikes Billings, your premier destination for electric bikes in Billings…read more As the leading electric bike shop in the region, we offer a wide range of services including electric bike sales, and professional repair services. Our selection features top-quality eBikes like the Pedego Interceptor and Boomerang, known for their powerful performance and comfort. Whether you're looking for a leisurely ride or an adventurous commute, our eBikes provide the perfect solution. Visit us for a free test ride and experience the joy of riding a Pedego. #PedegoElectricBikes #ElectricBikes #RideWithEase #AdventureAwaits #EBikeFun #Pedego #HelloFun

They have everything you need. Clothing awesome their T-shirts are great. Gotta say I love…read moreBillings. The people there are so friendly. Again, I loved their T-shirts.

Called and spoke with the parts person yesterday, 7/30/24. They didn't have everything I needed,…read morebut i figured since i was in Billings I'd buy what they had. Told him that twice. Went to the dealership today. He remembered speaking with me. I again said I would like to get the parts. We talked a bit and I repeated yet again I wanted the parts. Another customer came up and interrupted us and Maynard left me and assisted him. I asked a second parts guy about it and was told, "Oh, we don't stock those." Maynard, at one point, went back to the backroom, I assumed for my parts. I was wrong. I went up to look at used bikes. They had one I was very interested in and was about to purchase it; except for three things; an older, grey-haired, heavier gent was more than a bit rude, a lady I dont know is sales or finance, offered to help but knew exactly NOTHING about the bike. The third straw? I returned to the parts counter, asked Maynard if he'd pulled my parts. His reply, "Oh, you want the parts?" That was it, I said "Never mind, I'm done" So, not only did I not get the parts I was after YOU lost a $15,000.00 sale.