Hotel room was dirty/filthy. The carpet was so grimy I wouldn't go barefoot for fear of harmful…read morebacteria. The bedlinen had multiple obvious spills which indicated the coverlet had not been laundered in quite awhile. I had to stay several days and not once was my room serviced for clean bath or bed linens, bathroom supplies, trash removal, or re-fill of the instant coffee/tea shampoo/conditioners and soap etc. The light bulbs were burned out or constantly blinked. The tv worked but there were no channels. There wasn't a hairdryer but there was a mini fridge and a working microwave. The restaurant was fair to middling but the waitstaff was great, polite, and helpful. If I hadn't paid in advance I would have left. Ill never stay there again and advise against anyone else from staying there unless you have had all your shots.

I really should have trusted the other reviewers. I had stayed here the last three years during the…read moresummer, with no issues and have always enjoyed it until now. When I went to my room I did the usual quick checks. When I woke up the next day I found the back of a pillow had makeup and lipstick on it. While getting dressed to go complain, I could hear a drip. In a dark section of the ceiling, I found a large wet patch with black mould around it. Management offered me a new room, but no apologies for the state of the room. I left to get breakfast. While out I decided it would be best not to stay and checked out. I didn't receive any type of final bill for my stay nor told what they were planning to do other than a refund. After checking my credit card statement and found they had charged me for two days. Called and was told it was hotel policy, if you checkout after 11 am you get billed for another day. I had brought the problems to them before 11 am. I should have asked if it was hotel policy to do cleaning and maintenance. Do yourself a favour and don't stay here.

Three nights here. A well-located property. Scenic. Some good wildlife viewing. The desk staff was…read moreefficient. The housekeeping was good. The room was of adequate size and the surfaces were all in good shape, Everything worked. CNN is blocked. Bedding was ok. Pillows were terribly lumpy and hard. The restaurant 1905 is ok. Seems understaffed. Catered events were ok.

Our favorite hotel stay out of the 3 we stayed for our trip. (other hotels were Rimrock Resort &…read moreDavenport Tower). This was our first stop on our trip to Banff and I'm glad we chose this hotel. We were looking what town to overnight as its our first time in these parts of the woods and took a chance on Prestige in Salmon Arm. Loved it! Our first time staying at a Prestige Resort and we will be checking for them more for our trips. Located on the water, check in was a breeze and has many shops around. Free parking. There's an outdoor hot tub, & an indoor/outdoor pool. As you hang out in the hot tub, there's a birds nest you can just got lost in watching. The gym is nicely sized and has some really nice expensive gym equipment. I met a local in the hot tub and she says the hotel sells memberships to the locals for the hotel amenities. Real cool! The hotel also has bikes for rent, games on the lawn, chairs to sunbathe and a quick walk to the docks. Our room was standard sized with 2 queen beds. It felt clean, and welcoming. I loved the bathroom! Standard room comes with a tub and a shower. Lovely luxury surprise. The beds were really comfortable. There's a mini fridge, coffee maker, ice bucket and microwave. It's a beautiful updated luxury property in a small town surrounded by water and nature.

We had an amazing stay at the Castle. All of the staff were so polite and friendly, and even…read moreoffered our friend the Penthouse for his birthday! The room was massive (two beds, two bathrooms, full kitchen), and all of the amenities were top notch! The room was clean and comfortable, with massive amounts of space for the two of us. We stayed two nights and enjoyed the pool and hot tub for as long as we could. This is an excellent property and next time we're in the area, we will be staying here again!

If you are a light sleeper, this place is not for you…read more It is an outdoor doorway leading to each room. The bright porch light from the outdoor doorway, which cannot be turned off at night by guests, is directly outside the bedroom. Even with all of the blinds fully closed, it is still bright in the bedroom. There is a faint smell of cigarette smoke in the room. Although it is a non-smoking room, I am suspecting that guests would smoke at the porch outside the room, particularly in winter. The smoke would then get into the room as a result. A few other things that may or may not be present in other hotels, such is noisy air conditioner and fridge. Otherwise, the room we got was spacious and clean. Staff was courteous.

After we had traveled all day from Edmonton, the front desk threw a wrench into the first night of…read moreour trip. We had confirmed a room advertised as "Pet Friendly | 2 Queen Beds." We had even put in the credit card they demanded to secure the room. When we arrived, one of the woman at the front desk told us, "Cats are not allowed." As if that wasn't insulting enough, they acted as though we should have known this - even after I showed my confirmation document that included a pet. "Oh, that's only for dogs," she insisted, not nicely. "You should have read the hotel policies posted online." I have traveled around the world, and never even thought of looking up a hotel's internal policy statements. A second woman at the desk looked at me sympathetically, clearly embarrassed by her boss' behavior. I tried calling the Best Western helpline. A woman there transferred me to someone calling herself Tiffany, who put me on hold a couple of times. Finally, she came back to tell me the same thing as the front desk, even though she had initially agreed that this sounded outrageous. Naturally, I asked her to give me a good reason to ever trust Best Western again. At this point, I cannot imagine putting any part of a trip in their dishonest hands. The first woman at the reception desk finally made a few calls, upon our insistence, and found us a room at a motel in Sicamous. I did appreciate that gesture and have reviewed the other place; interested travelers can find that on my Yelp page. Meanwhile, Best Western still has their falsely advertised listing online. I just found it and will paste the screenshot below.

Dirty dirty dirty Misrepresented my stay, rude staff, room…read moreat the end of bottom floor code to pub may have mouldy mattress. Room flooded and mattress left outside to dry. Careful as this is a public safety health issue. They were advised of planned power outage but due to greed, neglected to tell their guests that Sunday June 23 will be without power but they will sure take your money. After the water issue our room smelled like sewage, water was brown and front desk staff did not seem to care. I'm disgusted that we allow businesses to conduct themselves like this in this country. This is flat out abusive conduct to treat people like this as long as we can line business owners pocket. Shame on sicamous and British Columbia for lowering your standard over the years. This hotel should be assessed for public safety issues. The day our ministries take lisencing and public safety seriously, we will be safe. Don't pay until you see the room, flush the toilet, run the water, look at and smell the mattress and take a look at window sill sheets and floors. You'll need to open the door for this as the lighten serves the owners. My rating does not exist. This hotel owner is hiding due to his negligence. My true rating comes with many negatives. Look out for your safety

Sun peaks is advertised as the 2nd largest ski resort in Canada and it's part of the Ikon pass…read morecollection. There are basically 3 mountains, with lots of groomed and tree runs. I enjoyed the Gil's bowl area the most. Even in a year when we have the least amount of snow, the weather kept it well. It's much better than the coastal area resorts. The lines are also shorter. This is a great family resort, may not be for the elite thrill seeking crowd but has enough for everyone to do.

I really enjoyed my week at Sun Peaks. Nice village with good restaurants and shops. Our ski…read morein/ski out accommodation made skiing a breeze. Plenty of terrain for all levels of skiers/riders. I recommend skiing with a snow host at least once during your visit. They have morning and afternoon sessions. 3 terrain parks to practice jumps & tricks plus a snow cross course that is wicked fun. Treat yourself to one of the famous cinnamon buns. I just wished, we had more Sun during our visit. Watch out for the grumpy grouses.

We stayed here and was very good service . Manager very friendly …read more The room was very clean and tidy . Would recommend staying here . When we woke in the morning we found that it had snowed and saw that the walkway and all around our vehicle was cleared .

Charming and IMMACULATE. Nestled at the base of a lovely mountain with easy on/off access to the…read morehighway. We were happy to stumble on this motel and really appreciated the kindness and hospitality of the owner.

Absolutely filthy, and bugs everywhere. Addressed with management and very little was done. They…read moresurface cleaned and called it a day. The filth was so bad that it looked as though the room wasn't cleaned for months. I would not stay here, especially at their rates. Very poor customer service, Absolutely no accountability taken when issues were brought up. Manager refused to provide owners number when I wanted to send him pictures of the state of the room. Its gone down hill quickly since new owners.

Stayed here in the 'off season' driving from YYC to YVR. Booked two Queens through Expedia and we…read morewere told our room was no longer available so we were given two Twins beds. Try fitting two teenage sisters into one twin bed! The carpet in the room was disgustingly dirty. They have a beautiful pool, but they keep they elaborate fountain system all night so it sounds like you're staying in India during monsoon season. Zero sleep was had on the small yet quite comfortable twin bed. I can't say the same for my daughters who slept atop each other in those small twin beds. While checking out, the staff had no concerns for our restless sleep and dirty carpet. $140/night in off season? No value in this hotel at all! Keep looking. Fuming! Was shown zero respect because I ordered through Expedia.

Sorry i woke up at 530 turn on the tele The remote control…read morecant change channels and no volume control Watching the news repeating itself for two hours I decided to call down They told me come outside walk to the front desk to get new batteries It's an outdoor motel it's cold and chilly 8 o'clock I dressed up to go outside to get new batteries Walk back outside to my motel room Change the batteries in the remote doesn't work I called the office he told me he doesn't know if they have any spare remotes Hence three hours later still watching repeating news Totally disappointed with this place lack of the service and lack of respect for Clients Wish to watch a different channel

Quick Review …read more.. Pros: The room was spacious and cozy . Flat screen tv and a nice sized bath tub. Cons: The complimentary breakfast was awful . The bread was as hard as stone and the yogurt was past its expiry date by 2 days . The coffee had not been refilled by 9 am when I had got there , so I asked the front desk to add more coffee but they never got around to it . I was traveling back from Calgary to Vancouver and all day I had been looking forward to lounging in their hot tub that evening . But for whatever reason they didn't feel that was necessary to tell us at the desk when I was exclaiming how happy I was to go into their hot tub only to find out that it had been not working for a total of 3 days . I think it was bad service by not telling me before Hand that their pool and tub were not working properly . Oh well .

Vik is the best host ever! The rooms are clean and comfortable with pretty views and the beds are…read morenew and easy to sleep on. The place is set back from the highway, so it remains quiet and tranquil. Most of all, Vik and his family knock themselves out to welcome people and make them feel at home. A great place to stay. For us, it helped that they welcome pets. Our cat enjoyed it too!

this place costed me $582 for a room for two night they charged me for a dog and pet fee when i…read moredidn't have any in my room the room was fine but watch out for hair in the bathroom shower and six hundred dollers for two nights in a room that was not worth that id say go to the pines motel in sicamoose instead