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    The Russell-Rose Team - RE/MAX

    5.0 (1 review)
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    12 years ago

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    Gerard Real Estate

    Gerard Real Estate

    (19 reviews)

    We use Gerard Real Estate to manage a rental house in Abilene Texas…read more They have done a superb job! We live 1500 miles away and we have found that we can trust Gerard Real Estate staff to handle any tenant issues and communicate with us. I highly recommend their services! Erik P

    Avoid Gerard Realtors - Ruthless, dishonest, and completely uncompassionate…read moreMy boyfriend and I lived at 1025 South 15th Street in Abilene, TX, for nearly three years. He rented the home starting in December 2022, and I moved in with him in September 2023. Our rent was paid reliably and on time every single month. Despite us being excellent tenants, dealing with this company for maintenance or repairs was always like pulling teeth. To make matters worse, their staff was unorganized; they scheduled two different property inspections over our three years there, canceled both times to reschedule, and never actually inspected the property once. However, the true colors of Gerard Realtors showed when my boyfriend unexpectedly passed away in August 2025. When I reported his passing, a staff member named Melissa explicitly told me it would be no problem for me to take over the lease. Not even 30 minutes later, she called me back to state they were evicting me because I wasn't officially on the paperwork. Gerard Realtors was fully aware I lived at the property for years. Instead of working with me, they forced me into court during the worst moments of my life. In court, they sat there and lied to the judge, claiming they had tried to contact my boyfriend's mother to see if it was okay for me to take over the lease. This was a bald-faced lie. When I informed his mother of what they said, she called them immediately, and they lied to her as well. It was never a matter of rent not being paid. They claimed "legally" they had to empty the house, change the locks, and make me move completely out just to reapply for the home--yet to this day, the house has sat empty and hasn't even been listed for rent again. Because of their greed and absolute lack of human empathy, I was given one week by the court to pack. I had no time to grieve the love of my life, no time to properly go through our belongings, and they were perfectly content throwing me and my two dogs onto the street. Rent from anyone else in Abilene. This company lacks basic human decency.

    The Russell-Rose Team - RE/MAX - realestatesvcs - Updated June 2026

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