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The Salon At Sutter Creek

5.0 (1 review)
ModerateNail Salons

By appointment only

Services - The Salon At Sutter Creek

Nail fill-in

Toe nail fill-in

Hand nail fill-in

13 More Services

Hand and toe nail fill-in

Manicure

Manicure and pedicure

Pedicure

Nail polish change

Toe polish change

Hand polish change

Hand and toe polish change

Nail polish removal

Toe polish removal

Hand polish removal

Hand and toe polish removal

Nail repair

The Salon At Sutter Creek Photos

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12 years ago

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Martell Nails & Spa

Martell Nails & Spa

2.5
(138 reviews)
1.8 mi
$$

I'll admit it, I wouldn't have thought twice about trying the salon based on the overall ratings…read morebut I received a gift certificate so I looked more into it. After digging into the reviews more carefully I realized the more recent ones were from satisfied customers so I made an appointment. I am SHOCKED at how amazing my experience was. The salon is CLEAN, updated, organized and decorated nicely. It was very busy yet not overly loud or reeking of chemicals. I saw Jessica for a new set of short French tips and she was SPECTACULAR. I've never had someone so thorough, efficient, attentive to detail, and also fast (without feeling rushed). I've had so many bad nail experiences that I'm unfortunately really critical and I don't have one single bad thing to say about this experience! I wasn't sure about getting a short French on my natural nails or on tips but Jessica helped me decide that a new set of tips with builder gel would be better to match my inspiration photo and would be extremely durable for a long trip. LOVE the advice and she clearly was thinking about my needs which made me feel taken care of. I wanted a short French style and she perfectly matched the photo I provided. There was no nickel and diming, no pushy upsells, no gossiping or side eye glances to other workers. None of that! Jessica was easy to talk to without being overly chatty. The whole experience was incredibly relaxing. Being my first time here I was observing their workflow and on top of getting my full set done in less than 45 minutes she also politely acknowledged other customers as they came in and even answered a call. She's a salon rockstar for sure. She handled all the business, was a delight to sit with, and my nails came out perfect. Her French tips were also effortlessly hand painted with no guides or tapes and she perfectly matched my nail bed color to my skin tone with no questions asked. She's excellent. I've never had such a well executed finished product. Out the door my set was $70 which was cheaper than the hot mess of a job I got at another salon in town (who tried to charge me extra for prepping my cuticles). I'm still shocked. Highly, HIGHLY recommend giving them a try. I'm delighted I did!

I'm writing this review based on my friend's recent experience because I was honestly shocked by…read morewhat happened. She has gone to this salon (Martell Nails & Spa) and this nail technician many times before and has always been happy with her results, which makes this experience even more disappointing. After getting an acrylic set in April, she immediately noticed some issues. One of the nails was extremely curved and looked noticeably off when her hand was flat, and the paint on the tips was uneven and bumpy. About two weeks later, her index fingernail started lifting on one side, causing the acrylic to sit crooked. As the nails grew out, she attempted to remove them but found that they were incredibly difficult to take off. Even after more than a month, several nails were still stuck on very tightly. During the removal process, one of the nails ripped off and caused her finger to bleed. She was eventually able to remove most of the set, but the thumb nails were so strongly attached that she couldn't get them off even after having the set on for well over a month. It's unfortunate because she has been a repeat customer and has had positive experiences in the past. However, this set had obvious quality issues from the beginning and ended up causing pain and damage during removal.

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Martell Nails & Spa
I could do a better job! Waste of money!
I could do a better job! Waste of money!
Worst manicure ever.

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Worst manicure ever.

The Salon At Sutter Creek - othersalons - Updated June 2026

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