Tyler and his team were as motivated as I was to find the perfect home for me. They were very…read moreaccommodating in showing homes .Negotiations went smoothly and closed the deal as planned . Would highly recommend them!

Tyler and Brooklyn represented us for our most recent home purchase. We were not from the area and…read moretheir local knowledge helped tremendously. They made sure to adhere to our criteria and didn't send us home that didn't match what we were looking for. They worked extremely hard for us and helped us find the perfect home. Once we got our deal under contract they continued to be attentive and see the deal through until it closed. I would highly recommend them and will be working with them again in the future should we need to buy or sell a house. Thanks for all the hard work guys!!

I filled out one of the online forms at realtor.com without realizing my information would be sent…read moreto a whole bunch of people. I immediately got tons of phone calls... Jennifer was the only one who felt honest and seemed like she truly cared about our situation and what we needed. Her whole family is in the business and you can tell that her first priority is finding you the best house for what you need. Even better, they are retired military! Jennifer was a great help during our buying process. Our situation was somewhat complicated with my husband being unavailable, I was pregnant, and in the middle of a pandemic. She was always available via text or phone call, regularly updated me on the progress of our house, and worked hard to make the process go as smoothly as possible. We had a pre-approval before contacting her, but with her advice, we ended up with a better loan, a much lower APR, and were able to afford a new build. We even got closing costs covered. Not only did she help us find a home, she has our future in mind, too! We discussed re-sell values when we decide to move on to a larger home. As a first time buyer, it was so comforting to have the insight into our future and we will definitely be using Jennifer for the next go around!

I love Jen so much she was so helpful, always there at any time to answer questions. She also…read morenegotiated an amazing price. Thank You so much You r super agent.

Most unprofessional real estate experience! Made an offer on…read morea property, do not hear back for 2 days and after many inquiries, I finally hear back, "my client has not "formally accepted" but he will accept". Four more day go by and never heard back from the agent even though I am calling using 4 different phone numbers only to find out 4 days later he only used our offer to try an solicit more offers on an old property that had been sitting on the market for almost a year! Then has the audacity to have his girlfriend reach out to me after I gave an ultimatum of rescinding my offer if I don't hear from him with an excuse that he is out of town and she is "handling his case load". If you are looking for classless, unethical and unprofessional experience, Keller Williams is the place for you! STAY AWAY! Most unprofessional experience I have ever had in real estate, what a joke!!! This is not a fake review, reach out if you want the screenshots!

Contacted them about a property they have listed. Listing agent has not contacted me back. Poor…read morecustomer service. How can I submit an offer if they will not respond to me? I would never list with them based on my experience as a potential buyer.

Thanks to Jen and her team, they were amazing! This is one of the fastest sales we've ever had for…read moreone of our homes. And probably the easiest! You can trust Jen and her team to take care of your home buying and selling needs in San Antonio or the surrounding area!

From the owner: We love helping buyers find their dream home! That's why we work with each client individually,…read moretaking the time to understand their unique lifestyles, needs and wishes. You'll find that we'll be a committed ally to negotiate on your behalf and with the backing of a trusted company. Get in touch with us today! Specialties: -Buying or selling a home in and around San Antonio -Assisting current and former military families relocate to the San Antonio Area -Being your ally in creating a life you love

I was previously sponsored under The Miramas Group, which also operates as Texas Broker Sponsor and…read moreis affiliated with 1st Brokerage. Ron Miranda is listed as the owner, and Serena O'Gwin-Miranda oversees operations and agent communication. I closed two referral transactions on August 29th and September 5th. I submitted documents through their portal and again by email, but there were long delays and very limited communication from the brokerage. Multiple emails went unanswered for weeks, and I was never able to reach anyone by phone, including the broker. I spoke to a former agent who said they never received their commission. I cannot verify their experience and am only referencing what was communicated to me directly. Due to the lack of communication, I eventually had to involve an attorney, and payment was issued only after a formal demand letter. One commission check was initially issued to the wrong entity by the receiving brokerage, so I mailed it to Miramas on October 9th. Based on email correspondence, the check wasn't sent back to title until roughly a month later, which contributed to the delay. Back in June, the brokerage asked me to pay $400+ for "HAR/TAR/NAR dues." Later, when I joined a board directly, neither HAR nor MetroTex had any record of dues paid under my name. HAR also told me they were not the brokerage's primary board, so dues were not required. I requested an itemized invoice from the brokerage several times and did not receive one. I cannot speak to how the brokerage allocates dues internally. This is based solely on what HAR told me in writing and by phone. Advice to other agents:If you choose to work with this brokerage, request written confirmation of all invoice submissions and keep detailed records. The portal they require doesn't provide confirmation and contributed to delays in my case. This review reflects my personal experience as a licensed agent. I recommend asking about payment timelines, communication expectations, and fee structures but they are much better options out there. Serena O'Gwin-Miranda also hosts the Let's Talk Motivation podcast, which focuses on themes of leadership and professionalism. My experience with communication and follow-through at the brokerage did not align with the professional standards emphasized in that content.

I am interested in a home they have listed. I have called and get voice mail and no one returns my…read morecall. I have emailed and no response. I wonder if sellers know that buyers are ignored by this real estate broker.

We worked with Lusi Dennis and our experience was awful. In the 4 months we were tied to her she…read moregot us three showings and we had two open houses where no one showed up. When we first put our house on the market an investor offered a lowball cash offer, which we declined (but stayed in contact with). Three months later we had to 48 hours to close on our new house or lose it so we asked Lusi to contact the investor to say that we were willing to take the offer. She didn't even bother to reach out to them for several days, which meant we lost that opportunity! In the end, MY HUSBAND found another investor to sell our house to. We contacted them, negotiated, and sold the house. But guess what?! Lusi still got close to $18,000 for US selling our own house. I have no idea what she did to earn that money.

Another amazing and smooth transaction with Norm Muller very professional and honest will do…read morebusiness with him again

Yanet Mendez was an amazing realtor who always had me and my family in mind, she helped us with any…read morequestions we had and made the whole process of buying a house very easy and straightforward. She made us feel comfortable in making such a big decision becasue we knew we could trust our realtor to have our best interest at heart. If we were to purchase another property we would 100% choose Yanet again. Thank you Yanet, we wish you the best going forward.

Renee Bachman was dishonest and lacks integrity. She was the selling agent. She and the seller…read morecame to an agreement with us and our agent to purchase the house at asking and not to further accept any other bids. This was a verbal agreement. This was Sunday night, July 6th around 6pm. My wife, kids, and I were excited, celebrating this "would have been wonderful" purchase and new chapter in our life. We went to sleep that night. Monday, we went to work as normal expecting to fill out all paperwork in the evening as soon as we got home. But our realtor texted me to rush paperwork over to Renee by 6pm. So we are filling out paperwork and by 5:30pm, less than 24hrs of our verbal agreement, she texts our realtor and tells him that they have decided to go with another buyer! What about our verbal? Reason: because the seller got nervous because they had not received our official offer. We got the paperwork back to her before 6pm. But she refused to accept the offer. After some discussion with our realtor, she decided to "submit" our offer. Less than 24hrs, we went from excited and elated to sad, frustrated, confused, and angry. We were told both offers were comparable, but we were not asked to counteroffer. I am still confused. It doesn't make sense that we were not even asked if we wanted to increase our offer. It was just a done deal. The seller made their decision. And now what we thought would have been our forever home belongs to someone else.

BUYER BEWARE! Things started off ok, put money into ESCROW…read moreand started the process and they were freindly and promt. I am a retired veteran returning home so I had to do this all from out of state so funds had to be wired. Needless to say, the purchase fell through aftern an inspection and I iniitated a refund of my ESCROW, again via wire transfer... and they "lost" my money. They somehow put the wrong account number, off by one digit, on the wire instructions and deposited my money into somebody elses account. I figured, hey the error was on their part, I'm sure they will make it right, get me my moeny so I can puruse a different home purchase, and then work to recoup their funds legaly. Nope, their response was well it's out of our hands, try calling the bank, the police, or maybe a lawyer. Again, total input error on their part, but now I have to go through the legal process of to get money returned so i can close on a home. I would be very wary if you see this company handling your title process.

I love ENV Title, the staff is always so kind and the cookies are amazing! But on a real note, I…read moreknow that I will always be taken care of as long as I choose ENV. They are the best!