My mother is 97 and can be a challenge. Rod and his team are kind and thoughtful, and do the…read morecorrect thing by their clients. Highly recommend them.

Due to a disability which has had me use a wheelchair for most of my life and my aging I needed…read moreassistance with things like bathing and dressing each day. My wife could no longer assist as she had on some mornings in the last few years. When another company changed ownership and personnel, I contacted Visiting Angels. For the past year they have provided the assistance I need through two care givers who split the week. On the rare occasion when both are sick or unavailable, so someone who is trained and knows what I need comes, Visiting Angels has always found capable, competent people to cover the shift for them. I recommend Visiting Angels of Springfield IL highly.

Jeannetta is a blessing. This agency has allowed my 80+ mother to stay in her home, instead of…read moregoing to a nursing home. Mom loves the staff- looks forward to their visits. The house is clean and they notify us of any concerns. Couldn't be better!

From the owner: For home care services in Springfield, IL, contact Saportlife. We provide quality, personalized…read morehome care services catered to your needs. We'll provide your loved one with the specialized care they need to ensure a better quality of life. Our home care services will place a trained and qualified professional in your home to care for your loved one. All our caregivers are skilled and experienced in medical care. They are licensed, certified and knowledgeable. They will ensure that your loved ones needs are met. Your loved one will receive high-quality care in the privacy of your home. They wont be subjected to the stress and anxiety brought about by being moved into an unfamiliar environment. Our professional team will assess your home and identify and help you eliminate any safety hazards. Our caregivers will also be on hand to ensure that your loved one receives the assistance they need to prevent injuries. Our services offer you an affordable way to ensure that your loved one gets t

The front desk receptionists for Dr. Benjamin Stevens, Orthopedic were curious and quick. We only…read morewaited 5 minutes before being called back to a room. The nurse and physician assistant was prepared, quick and informative about my husband's condition . All of our questions were answered about his upcoming surgery. We were totally impressed when all the surgery paperwork for STD was filled out within 2 days for my husbands place of employment. Wow !!!!

Their medical services are reasonably good but their billing unit is helpful as a board. I talked…read morethem repeatedly about a problem & told them exactly what I knew would solve the problem. It would have taken them 10 minutes but even taking to a supervisor they refused to help.

This company is poorly managed and run. They also have absolutely no problem violating your HIPAA…read morerights or discriminating against you for federally protected disabilities, especially when you do not require any accommodations on the job and you can perform all essential functions of the job without it hindering your safety or the safety of those for whom you care. It's too bad for them because I have excellent references, very happy clients and I'm overqualified for this position. Additionally, during orientation, Lucky informed me that there are several current workers' compensation cases open with employees of the company. That immediately raised a flag for me.

My sister was a dementia patient complicated by a progressive neuromuscular disease that affected…read moreher balance. As the months went by she required more and more constant stand-by assistance to help keep her from falling as she tried to get herself about. I don't know what I would have done without the home care aides from Home Instead. They were great. Always showed up as scheduled, Always prepared, Always kind and professional. Sometimes we all need a little help - care givers included! - so I was very thankful to have the Home Instead crew in the general Springfield area to call upon. I would recommend this agency to anyone needing home care for their loved ones.

First, they never set me up to get new supplies. I have…read morecalled multiple times to get supplies. This last order required 3 phone calls to get the item I need. You can't even go to the store location to get the parts. They no longer stock items at the location. Everything needs to be ordered. Expects delays......

With the blue cross issue with Springfield clinic, had to wait to 2 months to get an appt with a…read morenew dr. Got a script for new Cpap supplies, now more than a week without machine because I need new supplies and still getting the run around. You'd think they would be ecstatic for the new business, but I received attitude when I called and felt like I was inconveniencing them.