I am so pleased with this store and it's partially based on one rather amazing fluke, but also the…read moreexperience I had in the store. The full story: When my grandmother passed away, her children and grandchildren came together to lay her to rest, and help sort the many things she collected through life. We each chose a couple items to keep for ourselves to help carry her memory, and one of my items was a rather sweet yet broken watch that no one else wanted. I took this watch to be fixed at this shop, and was so impressed with the result. Not only did they fix the face plate, clean up the watch, and get her ticking again, they also gave me some great maintenance tips to keep it running. The best part was that when we discovered the value of the watch, the staff didn't try to upsell me on anything, nor overcharge me, nor try to convince me to sell it to them for a deal. Turns out it's an antique gold Rolex; the staff knew it's sentimentality and did all they could to make it like new for the same quoted price they gave me when I turned it in. So impressed!

I took my watch in for a new battery and that's exactly, and all, they did. They didn't set the…read moretime, the date or the day. Really?

I cannot believe how mean some of the staff is!…read more I went in about a week ago to look at some wedding gifts, and there was a staff member making fun of another! In front of a customer! It wasn't teasing, this lady was joking about how the poor girl-- who was trying to get through a pile of engraving-- must have been drunk when she knocked over a display. It wasn't an offhand comment! It was nasty, vicious slander in front of a customer too polite to tell this lady off! I saw this mean lady at other stores beore. So I feel bad for staff if she's some kind of management. I can't buy from a company that treats it's staff like that!

If you have kids, then you know that finding a great kids clothing store is SO important. The store…read moremust be easily accessible (hey, strollers are hell to steer), offer clothes that make your kid look cool (got to impress the other parents), and it must be cheap, cheap, cheap! I found such a place at Billings Bridge Mall - Growing Kids. The clothes are really hip (a mini Sens jersey anyone???) and they have these pretty princess dresses for your little princess!!! The prices are very cool and they have sales all the time. The day I went in, everything was 25% off! It is around the corner from the LCBO and near the exit by Independent Grocery.

Went to Growing Kids today for the first time and was very pleasantly impressed. I wanted to get my…read moredaughter a nice dressy Easter dress as we are going to a swanky restaurant hotel on Easter day for brunch. We found two dresses at the store that we both fell in love with and a bonus was that they had all the accessories to go with her outfit. Nice white nylons and the sales assistant, Evelyn, helped my daughter try on a variety of different shoes. The prices were very reasonable and there was no hard sell. Evelyn, really took the time to connect with my daughter and find out what we both were looking for. She took a lot of care wrapping the special dresses in clothes bags and making sure that my daughter felt very special too. We had a super girls time in this store and will definitely consider coming back when we are looking for dressy clothes on another occasion. Saw lots of nice duds for the boys here too. Thanks Evelyn you are one of the stars in Ottawa retail.

It's a cute little mall that I used to frequent as a child. I did bring my children here to show…read morethem around and they thought it was such a fun mall to walk around in. It's like one long tunnel surrounding by shops with a connection to a bus terminal. It's a great mall for the neighborhood hosting a some larger stores like Walmart, Independent Grocer, Dollarama, and Natural Food Pantry. I did take a stroll to the second floor where the food court was. It did not look very appealing so we left and didn't check out the restaurants. We ended our stroll through the mall with an ice cream at Laura Secord, which was great and headed home. Overall, its an A-OK mall for the neighborhood but nothing outstanding where I would go out of my way and go back to.

Dreary mall that continues to decline, empty store fronts…read more LCBO - where the staff are too lazy to do their jobs, Handa Travel is awful, I used to use them for everything until they insulted me when I asked to book airfare to the Caucasus, bitchy staff at Booster Juice and Dollarama, There is supposed to be a Canada Post here, but there isn't. Thats not the malls fault I thought there was one, thats googles fault. It is the malls fault I had to wall the whole length of the mall to find that out, because the only map I could find is up in the food court. The last three times I was here, it was a disappointing waste of time so we would be better off if this mall just closed. Its going to happen eventually.

Very poor customer service. Staff do not put customers first, and seem very stressed. Their shoes…read moreare good, however the staff needs to improve their customer service skills.

I'm really grateful that SoftMoc is sticking in Billings. They have the right crowd for it (comfy,…read moreergonomic shoes) and I believe there is a good care clinic in the mall (?) so makes sense to have a good shoe store in house. SoftMoc has really increased their style over the years (and it helps that Birkenstocks are now also fashionable) and they now carry all sorts of brand names shoes that are also good for the feet - it's that nice mix of style and comfort that I really appreciate. In comparison, this SoftMoc is a little smaller than many others so they don't have as much variety as other stores, but it's certainly still worth checking out. If you find something you like, they can order it in or even find the shoe in another store via their system, which is much more sophisticated than other inter-store systems I have come across.