We actually went there under the prior owner in 05' then drove by again and stayed when it was…read moreunder new ownership in 07' and this year 08'. Talk about night and day. Before these new fellas owned the place I never would have recommended it to anyone (including my dog). It's quite evident that they are pumping money and effort into everything and the people there couldn't have been nicer. There were a few things that we needed when we got there, and they were quick to accommodate us. The second time around, we stayed in one of the new rehabbed cabins; all the comforts of home. The new ones could have been a little bigger (perfect for 2 or 3 people maybe), but the owners tell me that they plan to expand some of them soon. I guess the 2-BR houses are quite bigger, but haven't totally been re-done yet. I was able to go in one of them and they were still quite nice; new pine floors in the one I went into. It's a quiet serene woodsy set-up with the lake right there. They have a small, quaint private swim area and dock; seemed like we had the whole thing to ourselves. The country store and the restaurant/deli are quite convenient on premises and look great now (compared to before). The food was voluminous and tasted great (you've got to try the all-you-can-eat buffet on the weekends; best brunch on the Lake hands-down; and their lobster rolls are better than our old fav's at Sawyers or Tamarack). Service could have been a little quicker, but I'll gladly sacrifice a little time for the quality and the quantity. Waitresses were very attentive. Another year or two or the same type of effort and this place will be 5 stars hands-down; a Lake. Winni. fav' of ours for sure which is good when you're travelling from NY. We made sure to leave our Yankees hats at home!

My home away from home last night was the Comfort Inn in Waterloo…read more The bed was comfy. The water pressure in the bath and shower were excellent Parking was free as was WIFI (it was quick). I had a mini fridge, coffee machine and microwave oven in the room. There was no elevator and I was on the first floor and so didn't have to climb any stairs with my stuff. I parked my car outside my sliding door so it was easy to load up when I was ready to go. There was a heavy drape across the sliding door that leads out to the parking lot. It would have been nice to have sheers between the sliding door and the drape because once the drape is open, anyone can see in (cars park right next to the sliding door). It would have been nice to have some natural light but also some privacy the sheers would have provided.

Stayed here for a few days, and it wasn't bad. All the basics were there: room was quite clean, a…read moregood size, and well lit. Amenities included a refrigerator, microwave, hair dryer, ironing board, etc. which I appreciated. No unpleasant surprises (looked pretty much like the photos on the website). Check in and check out were quick. No luxuries at this place either though, if that's what you're looking for. The free coffee was pretty much undrinkable (as was the water lol). Service wasn't the best - no friendly reception or welcome notes here, although the housekeeping staff was sweet. Wifi could get veeeerrryyyy slow. Also as a side note, the thermostat was pretty loud, which was alright with me but might bother other people.

Colonial Creekside is by far the best B &B I have ever visited. My wife and I went for a one night…read moregetaway. James and Don who run the place are so friendly and meticulous about every detail. The rooms are extremely warm and welcoming, there is also a beautiful indoor pool with a high cathedral ceiling. It actually felt like a trip to a museum with spectacular artwork and beautiful antique furniture. Much of the artwork has strong family ties and fabulous stories behind it. As stated, these gentlemen have thought about every detail down to slippers to fit you and robes to wear to the pool. The breakfast was far beyond my expectations, you order personally and it appears in the fridge. No sticky croissant and bear claws here. We loved the fact that breakfast was very personal rather than hanging out with Guy and Sue from Moncton around a big table There is also a grand property right on the creek although we were unable to explore thanks to the slush and mud. Overall, I would highly recommend this place to anyone. We will definitely be back!

My husband and I have stayed at Colonial Creekside twice and we loved it on both occasions…read more Colonial Creekside is a beautiful place! We stayed in the Chocolate suite both times and I can't wait to go back. The place is immaculately clean, beautifully decorated and the attention to detail is just amazing. The suite we stayed in had a balcony and separate breakfast/living room. Stunning! Let me just say I would live here if I could! Don and James are wonderful hosts; they're friendly, funny and thoughtful.

My partner and I stayed at the London House for two nights. It is situated on a tree lined street…read morewith plenty of lovely gardens and historic homes. There is also a giant park across the street for picnics and a small water park for kids. We preferred the third floor since it had a small kitchen. Outside of the bakery near the b&b, we found the eateries and restaurants in Guelph to be lackluster. The rooms on the third floor are quaint and tidy. There were plenty of extra towels and a bath robe for each of us. Wifi was available and reliable. We had a chance to peek into the rooms on the second floor and they are truly impressive. Breakfast was coffee and fruit plus a hot entree: an eggs option with toast and jams or pancakes/french toast with maple syrup. Very taste and satisfying. Andy and his daughter were hands off for the most part. Very helpful when we needed assistance. On two occasions, they went out of their way to make our entire stay comfortable. We sincerely felt completely at home and would recommend this b&b for anyone. All travelers would be pleased.

Enjoyed the most glorious 4 day stay here. The house is amazing and beautifully decorated. The…read moreowners were incredibly nice and accommodating. Breakfast every morning was delightful. If you are coming to Guelph I strongly recommend The London House.

We had a weekend of scrapbooking and fun at Anita Retreat. What a beautiful place to get away for a…read moreweekend or even for a week!! It is a home away from home, even better!! Close to St Jacob's for shopping or a meal out! The bed rooms are very comfortable. Bathrooms are wonderful! Kitchen is out standing. The sitting areas are comfortable,peaceful! Just a wonderful place to stay!!

My family and I had a great time here and our dog had a blast…read more The staff was super friendly and Rebecca went the extra mile when I asked about the ingredients to the pancakes- really appreciated that. Only thing is the cabin window didn't close properly so it was a bit chilly at night. Other than that this was a great place to stay & we would stay again!

Stayed here with my daughter on the civic long weekend for the third year in a row. She absolutley…read morelove it and can never wait to come back again to celebrate her birthday. The biggest complaint i hear is the fact its right beside the 401. You need to go in with the mind set that its a little noisy, but its a place for the kids and they don't have a problem with it. The staff is absolutley brilliant. I dealt with Rob a lot, and he was amazing, very informative, and polite. See you next year

Decided to spend Christmas 2024 in St. Jacobs at the Homewood Suites by Hilton. Phoned hotel to see…read moreif room had been cleaned and early check in was possible to which front desk confirmed both. Arrived. Front desk girl, Macklyn, was polite and friendly and gave us our key cards to room. Upon entering room, noticed that room had definitely not been cleaned. A magnet was still affixed to the door on the outside alerting of a pet in the room (and we had NO pet with us). The tile floor in the kitchen had not been swept. The dishwasher was loaded with dishes. There was soap scum and hair in the tub and only one towel for two people for a 3-day stay. Beds looked hurriedly made. Frantically drove to nearby Dollarama to pick up basic cleaning supplies (on Christmas Eve) to clean room only to discover the sole light that was over the tub/shower was leaking water. Informed front desk and they asked me if I wanted to change rooms. (Were pleasant and accommodating but seemed truly unfazed by the situation). Changed rooms and newest room, while slightly better (in terms of having been cleaned), detected a faint pet odor in bedroom. Again, dishes had been left in the dishwasher. Retrieved a couple of bowls from cupboard to find food caked on them. BREAKFAST: continental. Not huge selection, mostly cold options such as yogurt, muffins, fruit. Sufficient space to accommodate seating and tables were clean. Was surprised to find out that there was no 24 hr coffee made available to guests in lobby/restaurant area - just water with lemon. Also, Manager's reception is usually offered each Wednesday (and Christmas was on Wednesday), but they did not offer that. Instead, Front desk told me to call the following day to inquire if something was "going to take place." I guess they were unsure themselves? Called Christmas Day at 3pm to see if anything being offered in lobby/restaurant area. No answer at front desk. Phone rang at least a dozen times. Made numerous calls in the span of 15 minutes and no one picked up at front desk. Went down at 5pm (as that is when the Manager's reception would normally be, from 5-6:30pm) to find out that there had been a few trays of cookies and squares and hot chocolate. By then, only a few squares and cookies remained. The hotel could have informed their guests by a note on their door, or a courtesy call to inform when they were planning on putting out something. Should not have been the guests responsibility to call down to see when or if something was taking place. Disappointing, to say the least! CHECKING OUT: Upon leaving, I called down to front desk to see if housekeeping or busperson (do they still have those?) could bring up a luggage carousel and no one was available to do that. Up to the guest to be responsible for that. OVERALL IMPRESSION: will not be returning to this hotel again. Advice: fire housekeeping staff or at the very least, retrain staff and follow up by checking rooms to ensure highest cleaning standards are being met. (I also note that when I had to go down to return my old room key, another guest was complaining of their room not being clean, mentioning that their dishwasher was stacked with dishes, not having been unloaded). I was compensated with two bottles of complimentary water for our troubles in having to switch rooms. No monetary offer to reduce the amount on my total bill, or an offer to stay a free night. Just an overall frustrating experience.

I've stayed here multiple times and each time had been great. Great facilities and rooms…read more.. staff... food... convenient location. All of it. What spurred me to write a review this time was the housekeeping supervisor. I travel with my two kids often and it's sometimes not easy to juggle two little monkeys. Her friendliness, help and demeanor with them helped brighten our day! She has genuine kindness in her eyes and it was noticed by my kids too. Thank you, Ashley, and thanks for the smiles!

I am here on business and was told by multiple people that this was the best (and possibly only)…read moreplace to stay in Orangeville. This hotel looks newer which is really nice to see as most hotels often have been around a while. The interior welcomes you with a nice spiral staircase to the next floor. (you enter on the 2nd floor BTW). There is a bell at the front desk if no one is manning the area. The rooms are nice with a sitting area and bedroom area. there is one TV that can be faced into either area for viewing and a nice little wet bar with fridge. One the first floor you will find a spa along with the pool and workout room. The machines in the workout room look very dated and only one treadmill seemed to want to work. In the same parking lot is a Boston Pizza so you don't have to go far for dinner and the hotel serves complimentary breakfast in the morning. The really nice part is that they have real eggs, not powdered or preformed ones you find in other places. From the hotel you are short drive to shopping and restaurants. And if you like to take long walks/hikes the preservation area is close by. You can walk the trails for free but if you want to park it's $5. They will take US currency on a 1 for 1 exchange or the front desk will exchange small amounts for you. Internet seems to work pretty well with few issues. Overall I am pleased with this hotel, and having never stayed at a Best Western I may not overlook them the next time I am looking for a hotel.

Stayed for one night this past weekend while in the area for a wedding. Was very pleased with the…read morequality of the room and the friendly staff. I had called two nights before my stay to confirm the details and to also request if we could possibly check in a bit early due to the timing of the wedding and time we needed to get ready. The woman I spoke to said she would note it but could not promise anything. I understood that but was happy to have the request in. Normally check in is 3pm, she said she would try for 2pm. I was pleasantly surprised when we were able to check in around 1:45. That was so much help for us as we'd traveled a long way to make this wedding and need just a few extra minutes to take a break and get ready. The bed was extremely comfortable and the bathroom was spacious and modern. Didn't feel crammed into the room. The coffee in the room was not great. I like the easy set up of the machine but the coffee didn't taste very good. The coffee available downstairs in the lobby was much better. I do not expect to be in the area again so I don't see myself returning but if I did, I would happily stay again.