Although this company's property was not affected by Hurricane Helene, my family in NC was and we…read morehad to cancel our trip to Bryson four weeks after the hurricane and they only offered a partial refund. Update - it's 100% the correct company and Kathleen is the person I spoke with. My initials didn't change.

We stayed in Heavenly View and LOVED it! Cabin was clean, views were stunning and Kathleen and her…read moreteam were very responsive. This will be a yearly stay for us!

After several years of successful rentals with another company, we decided to explore other options…read moreto boost our rental numbers. In early 2024 we contacted Eve, "the cabin fairy" to investigate other options. She visited our home, said it was great and convinced us to sign a contract with her firm. She indicated she had many customers in the southeast that she would contact directly to secure rentals. She also offered us a management fee of 20% of rental income. Unfortunately, that was the end of the positive relationship. After only a handful of rentals during the summer months, she suggested we try a 6 or 12 month long term rental. We agreed and after reviewing the contract she offered for such rental, we reached out with a couple of questions. Her response was rude and very negative. She stated that she was too busy to deal with such questions and if we could not accept the contract as is, we would have to stick with short term rentals. While she offered a 20% fee for rental management, each month the costs were more like 30% or 40% after numerous deductions for visits to our home, from "handyman services" and an assortment of other charges. Whenever we questioned what the charges represented, our questions were either not answered or represented as "the cost of doing business." On one occasion, I received a call from our security system indicating that someone had entered the property and failed to shut off the alarm. When I tried and failed to reach Eve, the security people sent the police to our home. When I finally reached Eve, rather than shutting off the alarm system, she demanded that I disengage the alarm remotely. When we experienced some plumbing issues in one off our toilets, rather than sending her own handyman to address the problem, she told me to send my own person to fix it. Finally in August I received an email from her indicating that she would no longer manage our property due to its "many needs," with only two weeks notice. Rather than removing our listing on rental sites such as AirBnb,, she told me that her listings were in my name and that I needed to remove them. Unfortunately, before I figured out how to change the listing, several people rented my property on my new management company and the Cabin Fairy sites, resulting in four double bookings for the same dates. Had she passed on the emails for bookings that she received, I could have avoided a very embarrassing transition experience. Her partner was very helpful in passing on contact information for the bookings the Cabin Fairy received, but I had to spend hours trying to secure bookings for the people we could. In conclusion, we found the "cabin fairy" to be difficult to work with and not very customer friendly or professional in her dealings with us. More importantly, she did not deliver on her promise to increase our rentals. Our new management team has secured more rentals in a month than the "fairy" did in almost a year. So disappointing.

The cabin itself was absolutely lovely -- we adored the home, and this review is not a reflection…read moreof the property itself. Unfortunately, our experience with the property management company, The Cabin Fairy, was extremely disappointing. On our last night, we lost water completely. I reached out to maintenance well before 8 PM and received no reply. I then wrote to the main number and was told: "We will alert the maintenance team. Don't know how fast they can get out there today, but we will try." With six people in the home, including three children, we had no water to drink, flush toilets, or wash hands. We didn't have to cut our trip short since we were checking out in the morning, but the night was extremely uncomfortable. In a situation like this, I would have expected management to step in -- even bringing bottled water, checking on us directly, or arranging an emergency plumber. Instead, we were brushed off, told "utilities are temperamental in the mountains," and essentially blamed for the timing (a holiday weekend). The following morning, we had to reach out ourselves to ask for updates, and only then did we receive another dismissive response. After requesting a refund for that night, our message was ignored. Guests deserve better treatment than being left stranded without a basic necessity. I hope homeowners take note of this review -- the property is beautiful, but guests should be aware of how poorly The Cabin Fairy handles emergencies.

We moved from Arizona to Western North Carolina (WNC) in mid March. No realtor's we contacted prior…read moreto our move made an effort to set up a meeting with us upon our arrival, so we started our search alone. We noticed Blue Ridge Realty had several listings, so we called them up to see a couple of the houses. This is how we met Angie Hambling and began our home hunting adventure. We met with Angie, and described what we were looking for. She went right to work and nearly everyday we went out to see homes. She took us from Maggie Valley to Andrews, Robbinsville to Highlands, all over WNC. From nice paved roads to mountain top gravel 4WD roads, there was no terrain that kept her from getting us to the home she was showing. It's no exaggeration that we must have looked at 40 homes before we found the one for us. We would be remiss in not stating that spending 2 months searching for, and then closing on a house, is never a thrilling experience, but Angie's positive attitude and warm and friendly personality made the effort fun and rewarding. We always felt that we were out with a friend. We will also add that the entire staff at Blue Ridge Realty made us feel welcome and appreciated. Thanks again Angie. We really appreciate everything you did for us.

If I could I would give Carol Pearce Taylor and Blue Ridge Premier Realty negative 1,000 stars i…read morewould. She is totally unprofessional and loves jerking buyers around. We had an offer to buy a home and before we could accept it we asked 1 simple question. And instead of answering a simple question she had the owners pull the offer & take the property off the market. We feel like our hearts were ripped out of our chest and are devastated how this all went down. Please for your sake do not ever use this real estate company or Carol Pearce Taylor. The will do the same to you.

Everyone is really nice in the office. I was introduced to all the staff here at the townhouses. I…read morelove my new place, it is clean and quiet.

From the owner: Brun Property Management and Meadowland Property Management is a full service property management…read morecompany that specializes in enhancing property values and maximizing cash flow. We believe property management is a people-oriented business and we are committed to our property owners, our tenants and our employees. As experienced real estate professionals, we realize your property is a valuable investment and we treat it as such. The first step in our management program is to determine the financial and investment goals of each property owner. This is followed by an on-site inspection and evaluation of the property to determine the program best suited to achieve the owner’s goals. Our office uses the latest in property management software, generating comprehensive monthly financial reports and year-end statements. All financial transactions are accurately recorded and monitored. Brun Property Management and Meadowland Property Management provides clients with active, hands-on professional management. We evaluate and treat issues as they arise through the eyes of a building owner. Property Management and Meadowland Property Management makes it easy. We provide all the professional management your unique property requires. Our philosophy is to provide you, the owner, with the maximum return possible under a given market and regulatory environment. Brun Property Management LLC and Brun Property Management LLC dba Meadowland Property Management

I had a great experience working with Blake. He was conscientious and worked hard to find a house…read morethat met my needs. I was shopping long distance, as I hadn't relocated to Knoxville yet, and he did Facetime tours, met my parents to show them houses for me, and answered my endless questions. He's followed up with me several times after I closed on the home, just to make sure I'm still happy with everything. He went above and beyond for me, and when it comes time to buy/sell again, I'll be calling him!

Blake Rickels has exceeded my expectations twice. First as my listing agent six years ago. He sold…read moremy home for full asking price in THREE days in my subdivision that had not sold any homes in the recent past. AND I was out of state and he handled everything for me. Seamlessly. Now I've moved back to Knoxville and needed to purchase a home quickly in this difficult market. He found the perfect place and negotiated for me to buy it (with many competing offers) in FIVE days. He also got a closing in FOURTEEN days. Again, miraculous in this market. He has even provided references for excellent contractors to remodel the home in a reasonable timeframe. The most amazing thing about Blake is that he cares. He truly cares. It doesn't matter to him if you are a buyer or seller or if you are a $200,00 buyer or a million dollar buyer. You are treated exactly the same. I'm so grateful for him. I believe he has realtor superpowers and the heart of a giant. You cannot go wrong with Blake Rickels.

We've had such a great move in experience we can't wait to stay here for the rest of my degree…read moreprogram! If you are looking to rent a place or have a place you need managed for renting you have to check out Keyrenter!! At this time it can be a pain trying to find a place to live that fits your budget and your needs. You also have to juggle the evil leasing companies and sketchy subleases so when we found this property in the neighborhood with our friends and a stones throw from UT campus we had to check it out. The house tour was super simple with an online scheduler and a wireless lockbox that opens to your code after sending in a pic of your license. Super cool to see tech starting to show up like this, making things easier. We had the pleasure of seeing the house with Dan present so we could ask questions and learn about the benefits that come with Keyrenter. We loved the house so we applied as soon as we could. The staff with Keyrenter were super communicative and made sure they got everything they needed from us for the application which was a painless process. After moving in things got even better. Dan was extremely nice and flexible with the move in times (which was great as we had a family trip scheduled right before move in). There was a kind letter and some house warming gifts from Dan and the owner that made us all feel more at home, even our cat Sushi got some treats. While moving in Dan made sure we had everything we needed and was great with communication. The old dishwasher wasn't working great and he immediately scheduled a repair visit and afterwards decided to replace the whole dishwasher with a brand new one! That was greatly appreciated. And the whole time Dan was communicating the status of everything. Also, with the Keyrenter benefits package you get some pretty sweet discounts and your filter replacements come automatically (when most properties never even do it, gross)!

I found their employees rude. That's when you could actually reach someone on the phone which was…read morenearly impossible.

Great experience overall Painless quick easy to find…read moreeverything very thoroughly very satisfied

From the owner: Specializing in helping customers buy and sell real estate, we leverage our year of experience,…read moretechnology and a genuine passion for building relationships with our customers to set us apart from any other brokerage.