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    The Sewing Tree

    5.0 (1 review)

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    7 years ago

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    Empire Beauty School

    Empire Beauty School

    2.5(19 reviews)
    2.2 mi

    Two weeks......four phone calls/messages and a note to the corporate office just to try to get a…read morephone call back to book appointments for my daughters and myself we have been going there for over a decade at the various locations Not one response very poor business process

    I'm writing this review with real disappointment. My first visit to Empire Beauty School in…read moreSomersworth, NH had been positive, but my most recent experience was so unprofessional that I feel obligated to warn others. I booked an appointment weeks in advance for a hairstyle and even rearranged my work schedule--taking a half-day--to travel nearly an hour for the service. Two days before the appointment, Empire called to confirm, so I assumed everything was in order. When I arrived, however, I was abruptly told that my assigned student stylist had simply not shown up and had not called. Even worse, the staff informed me there was no backup and admitted they "didn't have time" to notify me. That lack of courtesy would have saved me significant travel time and inconvenience. This was, without question, one of the most unprofessional experiences I've ever had in a business setting. A no-call, no-show in any real workplace is grounds for immediate dismissal. If students are not held to basic professional standards--like notifying the school when they are absent--they leave ill-prepared for employment. This reflects poorly not only on the individual student but on the administration responsible for training and supervising them. Sadly, this was not an isolated incident. During my earlier visit, another customer shared that the exact same thing had happened to her: she arrived for a scheduled appointment only to discover her student stylist hadn't shown up. If you're a prospective student considering investing your money here, I urge you to think carefully. A school's reputation matters, and if employers see patterns of unprofessional behavior from graduates, it affects everyone--especially the students who are dedicated and responsible. To the Empire administration: I truly hope you address these issues. Your students--and your customers--deserve a higher standard of professionalism than what I experienced.

    The Sewing Tree - specialtyschools - Updated August 2026

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