We recently purchased our first home with The Awesome Nossum Real Estate Group and with that, we…read morewere introduced to Dan Keller and his team. Throughout the whole process, Dan and the entire team were absolutely outstanding to work with! They had us pre-underwritten within just a few short days and once we put in our first (and only!) offer, his entire team was looped in on where we were in the process and what they needed next from us. We were given weekly email updates, had Tuesday phone calls to ensure we had a platform to ask any/all questions and then provided immediate responses/follow up to our emails. On top of outstanding communication, knowledge and follow through, they are also just kind, genuine people! They were so good to us and truly helped us to celebrate that moment that our loan was finalized on the day we were closing on our house. We knew immediately after meeting with Dan that he would be our mortgage broker and I'd recommend his team to any and all looking to finance a mortgage.

I have recently used Dan Keller & his Team for our new home purchase. Throughout the process we…read morewere coached by Dan & His Team every step of the way. I am a mortgage professional myself. But I wanted to go into this experience through the eyes of a new home buyer. The website and videos will help introduce clients to overcome the new experience. From there we had our Mortgage Planning meeting with Dan. I spent a great amount of time to ask questions that would pertain to different scenarios. Each time Dan answered them with knowledge and confidence. After we found our home. Dan's team Jason, Dan D. & Katy were extremely helpful to provide updates and hand holding as we went through some turbulence to a successful closing on time! I would truly recommend everyone to at least contact Dan or his team. The client service experience is definitely worth referring over to my friends!

Let me tell you a story. Earlier this year I was in the process of buying a house, and I was using…read morethe same broker I had used for several previous transactions. This was my first "large" purchase, and what seemed to start ok went downhill quickly. I had a couple of start and stops with different investors and was in danger of losing the deal on the house altogether. In order to procure the house, I was advised by this broker to take out a hard money loan with a promise that he would be able to make things right. One month later, he still had not made things right and proceeded to tell me that he would not be able to close the deal for me. In other words, he hung me out to dry. Besides being righteously pissed, I was now in a very hairy situation with a short term loan with sucky terms and no path forward. To add injury to insult, my credit score had declined over the few months due to expenses I had to take on, and my reserves were much lower. In other words, I went from being a slam dunk prime rate approval (except for the fact that my broker couldn't seem to actually make this work!) to an uphill battle in a very stressful situation. I am an avid 710 ESPN Radio listener and had heard ads for Tom Schwab and Westwood during the Brock and Saulk show. The ads sounded great, and I was in a pretty tough situation, so I chose to give him a call. I explained my situation, and he committed that he would find a solution. In parallel I called a few other brokers and explained the same situation to them, with similar promises of being able to find a solution. Other brokers were fairly non-communicative, but Tom, Ashley, and the entire team were great about staying in touch and keeping me apprised of the situation. Some people go the extra mile, but Tom went the extra many miles, exhaustively exploring options to find the best fit for my unusual situation. In my situation he had to be the broker rather than the lender, which was not his preference, but he treated me like a first class citizen the entire way. He came up with multiple options and worked them in parallel in case some of them ultimately ended up not working out. This was a good thing, too, as it is amazing how flaky banks and mortgage lenders can be. Even with a few of the options not working out and a lot of stress and frustration along the way, Tom was able to deliver a solution that solved my immediate problem with a future path to get into an even better state where he would be able to act as the lender. And the other brokers I called? Crickets. After a few exchanges they all went silent. And my original broker? He and his boss stopped responding to my emails and phone calls. But Tom? He never stopped working until he had a solution. I find this even more impressive that he is also the President of Westwood. He could have given me to someone else or decided early on that my problem was too challenging, but he took it on personally and showed me that there are mortgage lenders that are trustworthy, ethical, and appreciate a challenge. One other thing to call out is that there is a wealth of experience here. Tom can clearly do the standard prime mortgage, but he is able and willing to explore creative options in the non-QM world to ensure he can meet your needs. This level of flexibility and overall knowledge makes him an invaluable partner who will find a solution for you. I was also impressed with Tom's humility. Throughout the process I would thank him for all of his hard work, and he would constantly tell me that I shouldn't be thanking him since he hadn't delivered results yet. He was not satisfied until the loan closed. Once it did, I thanked him again, quite profusely, and this time I told him he had to accept it because we had crossed the finish line! He laughed and agreed and then thanked me for my patience! Tom is made of gold, that is for sure. I own multiple properties and plan on continuing to buy properties into the future, and I can assure you that Tom is a lifelong partner for me. Additionally, I will be referring him and Westwood to anyone I can. If you want a mortgage lender who is ethical, trustworthy, transparent, will be a true partner, AND gets the job done, then you should absolutely call Tom Schwab and Westwood Mortgage. They are the real deal.

This is the second time I used Westwood Mortgage for my refinancing. Tom and his staff are…read moretop-notch! Both times everything went very smoothly. Tom and his staff were super responsive to my questions. I highly recommend Westwood Mortgage!

Nicole T. at Fairway Mortgage was fantastic. She communicated clearly, quickly and without…read morepressure. She made sure we knew what to expect along every step of the way. Loved working with her.

Mr. Eric Gray of Fairway Mortgage in Bellevue, WA made the whole process very pleasant. the…read morecommunication was excellent, he was available at all times to answer all my questions, not only he was organized but i appreciated all the visual aids he provided me to fully understand the process and the timeline. I have worked with other mortgage lenders before and it was not as smooth and as painless at Fairway..thanks Eric for being honest, transparent and professional.

Mike has helped us with a refinance on a home and the purchase of a new home. He was always…read moreavailable for a quick phone call to answer questions, crunch numbers and help us figure out what we could afford. When it came time to purchase our home, he got the paperwork processed quickly. Buying a home isn't an easy or quick process but Mike made it as painless as he could. We would definitely work with him again if needed.

I worked with Mike for over two years while house hunting and dealing with ever changing…read morecircumstances that caused us to delay and restart the process due to personal life changes. Throughout the entire process Mike was a wealth of knowledge and extremely accessible. He was also very keen with deep experience in solving some of the unique problems that we ran into. When we were finally ready to make an offer, he created a tailored offer letter and made sure all our paperwork was in order. We were able to lock in a great rate and closed within 35 days. Very smooth process and extremely pleased with the final outcome. Thanks, Mike, for your relentless patience over the years and helping deliver us into our happy home through your great work!

I used movement Mortgage - Brad Overlin, because my Real Estate agent recommended him. I had…read morepreviously worked with Caliber Home Loans and my experience with them was excellent. First, I would like to state that it has taken me 7 months after closing my house to write this review, because I am quite sure that I am ready to write about my experience . As I wrote earlier , it was not my first experience closing on homes, but by far, this was the worst experience I have ever gone through. I had the worst experience with Brad's team, specifically his underwriter, who was extremely difficult to work with. I would have to email the same documents several times and each time, he would question each document. I owned the IRS 3k at the time of closing which I actually sent to them but the check had not processed, Brad's team made a huge deal on the closing date declining to transfer the money until they had another IRS W2 paperwork from my accountant. As I was getting ready to sign the closing paperwork, the bank informed me that Brad's team wanted me to contact my accountant right away to get the paperwork. I called my accountant who informed me that Brad's assistant Jessica, had contacted her and told her that I will be unable to close the house until she had emailed them my forms. Can anyone imagine this??? Over a payment of 3k ??? On the closing date, I received a call at 1030 am, from Brad's team informing me that I had to get to Lynnwood by 1200 pm to close, mind you this involved going to the bank to get the closing amount. I experienced several other issues that are too exhausting to write about. Anyone looking to buy a house, Please do your homework and be cautious of the company that you chose to work with.

We worked with Brad for the 2nd time on the purchase of our new build in TX back in April 2022…read more This time around we did not have a good experience with him. I didnt' give a 1-star rating because Brad did support us in getting some of our wants met. Communication was spotty throughout the 9 months process. 1. He failed to respond to emails from our builders about the closing appts. When I brought it up, he responded that he receives 100's of emails p/day. 2. Lack of communication with us about the status of the loan delayed closing by 3-4 days. I would strongly advise going with a local broker.

David and his team are the absolute best. My wife and I took his free first home buyers class in…read moreJanuary. We thought we had to move away to buy a house, and David provided free advice and referrals. Turns out we couldn't leave our home state of 20+ years and David and his team helped us every step of the way. David is one of those rare teachers who is endlessly patient and you can feel his passion for teaching and helping people achieve their dreams. I am not even kidding- we are huge fans of him. He completely demystified the whole process that was terrifying for us. He went over the numbers time and time again and answers every email we had the same day if not the same hour. We can't recommend him highly enough.

David Haley and his assistant Jan at fairway mortgage are absolutely amazing. We were first time…read morehomebuyers who had no clue how the market or anything worked. David always took our calls day or night and was so helpful he would get on zoom calls and walk us through the entire process. He made everything even stressful times a great experience. I truly believe he helped us succeed at our dream of being homeowners. I cant thank david and jan enough! Definitely recommend

Frankly, Eric and his team at WA First Mortgage absolute blew us away…read more Not only was Eric's attentiveness and responsiveness a major contributing factor to our successful home purchase - but his team facilitated a lightning speed, 16 day close in an extremely competitive and strained market. When the seller's agent called him to discuss our credentials, and strength - Eric picked up the phone immediately and went to bat for us - which likely made a big difference in our offer being accepted over 8 others. Something I also feel speaks to the kind of service that Eric provides, is that he has the heart of a teacher. He helped my husband and I understand and feel very informed in our first home purchase. I was truly not expecting such a kind and informative broker - but Eric wildly exceeded our expectations. Furthermore - Grant, our Loan Officer/Coordinator was a rockstar. He requested documents and signatures in a clear, and timely manner, as well as responded to our inquiries nearly immediately. We also got the impression that he was a genuinely nice person, which we appreciated. Overall, if I could given our experience a 15/10, I would. Give Eric and his team your business - you won't regret it.

Received the WORST possible customer service from your agent ERIK AMES. He was very rude, arrogant…read moreand selfish. I applied for the refinance 3-4 weeks back. For the first 2 weeks there was NO RESPONSE from him. Then I sent him a reminder and only then he started working on my application. Even then, he MADE MISTAKES in the application (wrong loan amount, rates, etc.) for which I asked him to make corrections. He then SUDDENLY BAILED on my application (4 weeks already into the process) giving excuses that I am not valuing his time and that he has other clients. By then I had already invested a lot of my personal time into the process with this agent and was taken by complete surprise. He also ACCUSED me of FALSE allegations just because I asked him a few simple questions to conduct my due diligence on the clauses that I was signing up for, to which he gave WRONG answers. He used HARRASSING language such as (in his words on emails to me) "I'd have fired you if I had 0 loans in process" and "You're inability to understand the process is evident despite how many times I've explained it to you". He used INAPPROPRIATE HASHTAGS for me in his emails such as #entitledbrat #growup #byefelicia and even mentioned that I am following "flimsy standards and morals" in my job. I have worked with many lenders and brokers before who have been very professional but Erik has been the worst. I feel sorry for his other customers who have to work with him. I am glad I saw his true colors early and now don't have to deal with him. He exhibited unjustified bias, unprofessionalism, and harassed me with false accusations. I don't know why he chose to personally attack/target me. I would request Washington First mortgage to take immediate action on this, because no other customer should go through what I have suffered.

John went above and beyond to make sure my home purchase closed on time. As a first time home…read morebuyer, I didn't realize how much the process was a group project with 5+ parties, multiple deadlines, and lots of communication. And just like any group project, some people end up pulling more weight. Whether it was dealing with an unexpected document, the Fall 2024 bomb cyclone taking out his power, or people being out of office for Thanksgiving, John stayed accessible by phone and kept in touch with everyone. I got the sense that he truly cares about doing a good job, straight dealing, and educating the consumer. He understands his products, and is willing to share his expertise. I spoke to 10+ lenders, in and out of state, with different business models before deciding to work with John. It was a comfortable decision to work with him, and I think you'll be in good hands. Cheers!

I can't say enough good things about working through this refi. They were always available, quick…read moreto respond and got my loan closed quickly, even with the tight deadlines. Very happy with John and Sheila both. Pleasure to work with and I will be sending them additional clients! Rate was so good I hope to never need to refinance again, but am happy I chose to work with them. I don't think I ever waited more than a few minutes for a reply to a question of mine... and I had a few!