I placed an order online on June 7th, today is June 22nd and I have not received my order. I have…read moreemailed them 4 times over the last 2 weeks asking for an update. No replies to my emails. I have called, no one answers the phone listed on my order (480) 442-1368 or the number listed on their website (626) 780-677. I have left 2 voicemail messages, and no one has returned my call.

Shopped here several times over 2 years and the experience is worse with each visit. This is mostly…read morethe fault of the owner (an older Viet gentleman who's almost always there). No prices displayed anywhere because he'll change them based on who's purchasing. He charged someone in front of me $1 for a dappen dish, then told me it cost $5. This has happened more than once with different items; and if you ask local techs, they'll likely have similar stories. If you ask for prices as you shop (which means constantly returning to the checkout counter), he makes it clear that you're bothering him. He doesn't want you to open any polish bottles, but most of their swatch books (also at the counter) have only 1/4 of the colors that they're actually selling. They don't have displays/testers for those missing swatches either. You're forced to just look at bottles and hope for the best while he monitors every move you make from the counter. There's an inconsistently enforced "no large bags" policy with no standard for what "large" means. I used the same bag for 6+ months that's only big enough to hold an iphone and keys. Some days I was allowed to bring it in and other days I wasn't. Meanwhile, other shoppers arrived with larger totes and he didn't bat an eye. You'd have to be willfully ignorant to assume the best case scenario here; that the owner treats customers based on his mood. Sadly, the obvious trend is more malicious: the owner engages with customers and adjusts prices based on ethnicity. If you're not Vietnamese, you're probably in for an uncomfortable and expensive shopping trip. It's a real shame because the rest of the staff (noticeably younger folks) is welcoming, friendly, and helpful! But I just can't recommend this supply in good conscience knowing that most people will feel discriminated against. The large stock just isn't worth it. Don't shop here unless you're in a life or death scenario (so....never).

The girl there was helpful and sweet . We drove from Tucson to Mesa for these products.read more

Has everything you could want and a wide variety of it!! So many sheet masks almost all the viral…read moreones you see. Good prices and fun atmosphere. Favorite skincare store in Arizona

I was calling all over Phoenix looking for where I could buy gel polish. I am not a licensed nail…read moretech, but I wanted to buy my own gel nail color because my current nail salon is not stocking bright colors. Most places I called required you to have a cosmetic license, so that was a no go for me. Target, Ulta, Walmart- none of these places had gel polish. I was driving down Thomas Rd and on the corner of 32nd street, I found E5 Nail Supply, which is linked to Big 5 Nail Supply. (I searched Yelp for both names) I went into the store and was greeted by Nubia. She was super knowledgeable and so helpful. She took time to help show me what gel polish I could get. The store offered buy 3 get one free of the DND polish and $4.50 for a new gel called Gelli. Wow! What a great deal!! They had everything you would need to do you nails, and toes. I also purchased a nail file, sugar scrub and some nail brushes. I can't wait to go get my nails done and tell the owner of the nail salon where he should go to get some BRIGHT nail colors at wholesale prices. If you want to do your nails yourself, they have everything you need. It won't break the bank and you can leave with everything you ever wanted plus more. I believe this is their new location and the address is 3219 E Thomas Rd, Phoenix, AZ 85018 and the number is 602-349-2735. I hope the owner of this business will claim this listing and get it updated for all us YELP peeps who love to find great deals using YELP. Check out the pictures of the products I got. And thank you Nubia for your help. You now have a customer for life.

We came from out of state to come here and we'll definitely come back. They had super friendly and…read morehelpful staff! The store is full of nail supplies and lash extensions. You do not have to have a license to shop here and the prices are reasonable. If you do have a license or a student learning number they give you 10% off.

Love the new building guess they've been here for 3 years now. Nice clean organized inside and out,…read morefriendly staff. Love the free sample with purchases!

Although I did not purchase anything for skin care due to the fact I had a different objective…read morethere; The staff was extremly polite! Considering they studied and attained licensing, I do believe you are in proffesional and overall caring individuals. Un saludo cordial para la de el moño colorado!

The guy that was working there was very rude. I go in and say good morning and ask how it's going,…read morelooked at me and rolled his eyes and didn't say anything. I start grabbing all my products go to the register and he asked me for my phone number. I knew I didn't have an account with them so I showed him my license and my ID and right off the back just told me that they didn't take out of state licenses due to sales or something like that. Never heard this before. Gave me an attitude about it was, very rude. Called another store and asked if they would take my out of state license and had no issue but for some reason at that this location there was one. I told her about the other location and my experience that I had she said oh yeah, they have quite a reputation for acting like that. I've been in the hair industry, my whole life and had my license for five years. Never have had this issue happen in any other places except for here.

First time at this location but have been to the Scottsdale location a few times. I went on a…read moreFriday afternoon and was the only customer in the store which I thought was a bit surprising. I love that they carry the Moroccanoil brand at a professional supply store. I believe it's the only pro supply store in town that does (don't quote me on that). Be ready to provide your professional license and sign an agreement not to re-sale the products.

Let's just with the fact that the young ladies are uninformed of the return policy. Before I made…read moremy purchase, I asked what the return policy was based on the limited information posted on the sign. I was told I could do an exchange on the item I purchased. The was there both times during the purchase and the return. I told the young that I wouldn't buy the item if I couldn't exchange it. That was NOT THE CASE. I told them to keep the unused item since it was nothing I could do with it. BUYERS BEWARE.

Inappropriate music! So disappointing. It's unnecessary and insulting. Do better. The store itself…read moreis well stocked and clean. The service is non-existent until you are ready to check out.

I've been buying from Scentsible Suds for years at the Gilbert Farmer's Market. I've tried a…read morevariety of their skin care products, but the bar soaps are my favorite. They use natural ingredients which I think is so important. My favorite soap is the Oatmeal, Milk & Honey. You can't go wrong with these ingredients: Olive Oil, Coconut Oil, Oatmeal, Goat's Milk, Honey, Vanilla, Cinnamon, and Honey Infused Oils, Cassia & Vanilla EO. My skin feels clean, moisturized and I no longer have those little bumps on my arms. I stock up when I make a purchase, but the bars do last a long time. They have changed ownership a few times over the years, but I haven't noticed any changes in the quality. The original owner that developed the formulas is a paramedical aesthetician and she addressed every skin type. I remember at first thinking about the price since I was used to buying an inexpensive shower gel from a local major store. However, when I saw what a difference this bar soap made and how long the product lasts, I never thought twice about it. It's so worth it, and I love supporting local small businesses. Their products make great gifts too.

Great soap better people. I switched from commercial soap to the mom and pop soap from SS. I can…read moretell you there is a huge difference. No soap scum on my shower walls and glass. The scents and variety is amazing. The shampoo soap is fantastic. I take it with me camping and on travel. They have a great variety for manly men and sweet smelling women. Go today smell better.

This place is amazing! I needed a new look for a photo shoot in Hawaii for my honeymoon. I had…read morebeen thinking about getting extensions but they are so expensive. My friend found this place so we went. The wigs were soooo nice and affordable. The older Asian lady was very helpful and helped style a wig that matched me perfectly. She helped me feel comfortable with purchasing my first wig. I am recommending this place to friends and family and I will definitely be back!

Omggg I love this shop the people there are super nice !! The lady there helped me so much she let…read moreme try on different kind of wigs and the wigs are sooo Beautiful and very affordable I ended up buying 3 things and love them !!! This is one of them !