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    The Shear Shed

    1.0 (1 review)
    Closed • 12:00 pm - 8:00 PM

    Services - The Shear Shed

    Haircut

    Makeovers

    Makeup application

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    7 years ago

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    Aesthetics Medical Spa

    Aesthetics Medical Spa

    4.4(13 reviews)
    0.9 mi

    I have been a loyal client of Aesthetics Medical Spa for over 7 years. Ashley is a superb masseuse.read more

    I came in for Botox and fillers and later returned for a follow-up appointment. Beth discussed what…read moreshe planned to do at the follow-up, but never discussed any associated costs beforehand. When I checked out, the receptionist specifically told me there was no charge. I've had follow-up appointments with other doctors over the years where there was no additional charge, so I had no reason to think otherwise. Later, her office contacted me saying they had forgotten to charge me. I asked what the amount was, but my card was charged before I was even told the amount. Only afterward did they text me that it was $750. That amount had never been disclosed to me or approved by me beforehand. I asked them to refund the charge until I could speak with Beth and understand what had happened. When Beth called, rather than acknowledging the obvious miscommunication, she told me it was my responsibility to ask what the treatment would cost. She also said that because we had been having a personal conversation during the appointment, she hadn't gone over the pricing. I disagree. A patient shouldn't be expected to know what a medical provider is going to charge. Pricing should be disclosed before treatment so the patient can make an informed decision. There was another issue with the treatment itself. I had specifically raised my under-eye area by text and again during the follow-up, and it was part of what we discussed addressing. Beth ultimately did not treat that area. When I raised it afterward, she said it would have required a different type of injection. That was never explained to me during the appointment. If the treatment plan had changed, I should have been told why and given the opportunity to decide how I wanted to proceed. What was most disappointing was how my attempt to resolve this was handled. Rather than trying to work through the miscommunication, Beth repeatedly characterized me as "argumentative" and ultimately told me, "I am discharging you as a patient because you are being so argumentative." I was asking for an explanation and a fair resolution regarding a $760 charge that had never been disclosed to me beforehand, as well as an explanation for why part of the treatment we had discussed wasn't performed. I cannot recommend this practice.

    The Shear Shed - hair - Updated September 2026

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