these guys are great, honest and reasonable. I traded a Kirby many many years ago and came back…read morefor another one recently and trading the last one from 10+ years ago.

I love these guys. They have great new and refurbished equipment. When my vac has a problem they…read morewill fix it without charging an arm and a leg. No place else I would go.

We've went there a few times for items and each time the customer service was terrible. They act…read morelike we are a bother. We needed a bowl gasket, the guy brings two out and says "you choose". Then he makes a smart ass comment about he can make the new one look like the old one if he took it out to the parking lot and ran it over a few times. Well no crap. It was old and that's why we were replacing it! I'd rather drive to Ace or somewhere else. This is where Kriege is truly missed.

We worked with Heather to select plumbing fixtures for our new home. She is very knowledgeable and…read morefriendly. She is quick to respond and handle any issues. Winnelson has a good selection to choose from.

My experience has been fantastic. Todd, Travis, Brian and the entire crew have been great to work…read morewith, they did a great job on our new pool

Everytime I have water chemical problems, munie knows just how to fix it! I am so thankful for them…read moreand them educating me on all things pool!!

We decided to go look at a Spa on Thursday afternoon a friend had recommended Highland Spa and Pool…read morein Glen Carbon We spoke with Joe and were happy with customer service and the models that were displayed so we chose one and went home to wait for a call to install. We were very happy when Justin called and said they could deliver and set up the Spa on Friday So within 1 day we had an operational spa. I highly recommend Highland Pool & SPA GREAT customer service and very polite service personnel.

I've been using Highland Pool in Glen Carbon for a year now. They are close to me so very…read moreconvenient. Having said that, I'd drive fifty miles to get to them now that I know what kind of people they and how much value service they provide. I have an in ground pool and if you're reading this you probably know that the pool needs a lot of TLC. I have a spa too so that just adds to it. But it's not just the chemicals. I always have questions about something. Sometimes it's the filter system. Sometimes it's the bottom cleaner/vacuum system. Sometimes it's a chemical issue. Joe and his crew have always been extremely helpful. Always a smile from anyone who works there. Always good information. Try them once and you'll use them forever. BTW, they have a really good selection of Spas. I wish I'd bought mine from them.

Aviston Lumber is seriously the best hardware store I've found. Everyone is always so friendly when…read moreI go there and helpful as well. If my hands are full they are always offering to help me carry things out which I really appreciate. Both the office and lumber guys are so sweet. 10/10 recommend Aviston Lumber for your hardware needs!

The employees here are completely unprofessional and even rude…read more I went here twice recently when getting some closet organizing parts. On my first trip I was inquiring about whether they had more closet bracket holder than they had on their shelf. An older guy was helping me, and we started to walk towards what I was talking about, when he looked at someone else in the aisle over and asked them if they needed help. They proceeded to send him on a 15+ minute ordeal finding who knows what. Despite the fact that the guy was helping me first, he somehow just stopped and helped them. I left the store, and I don't think he even noticed. I went somewhere else, where they had what I needed in stock... But I needed to get wooden closet rod, so back to Aviston I went. The older guy had already looked up in the computer that they had it and it was sold by the foot. So on I went to the service desk to have them pull it. They only had one 18' length, and they told me I had to buy the whole thing. I didn't mind that, but then they told me that if I wanted it to be cut down the length I actually needed, it would be $5 "setup fee" on the saw and $1/ cut. $6 to cut a piece of 1" closet rod for something that's priced by the foot? No thanks, I just took the whole thing and let it hang 10' out my window. It took about 20 seconds to cut with an old jigsaw. I can understand not wanting to cut wood, but if you're a lumber yard and can't cater to simple requests without charging an arm and a leg, it's no wonder people in Highland go to the big box stores all around. I've had no issue getting Home Depot to cut various things for free. The service desk has a sign on it that reads "Buddy is old and gay" -- in plain customer site. It looks like a 4 year old wrote it, but I'm guessing it was a co-worker. I don't know who Buddy is, but I doubt he thinks the homophobic jokes are much funnier than I do. While I was at the service desk, I got out my credit card, at which point she said we had to go to the front register. I asked if I should bring the wood with, or if we'd need to go back to the service desk. She said she didn't care what I did. Literally in that tone. Rude rude rude. I used to go here 3x a week as a kid, and I'm pretty sure we wouldn't have shopped here so much if the employees were this rude and unhelpful back then. It's amazing this place manages to stay in business.

See Mike and Mike and their GREAT Staff!. We were ecstatic with the service…read more Mike personally delivered our Refrigerator

I was wanting to purchase a new washer and dryer. I try to shop local whenever I can. This Sears is…read morein Waterloo, the sad part was they do charge to deliver but they hook everything up and do not leave until everything is in correct working order. They have many units to choose from, the salesperson were friendly and not pushy. They did explain the new HE (high efficiency) models. No agitator...hmm good thing I don't work in the coal mine and my clothes need to be beat on a rock to get clean. They check out process was handled very quickly. My delivery was on a Monday, I got a phone call reminding me of the delivery on Sunday and they even called me 30 minutes before arrival. The guys wiped their feet and did not waste time getting things going.

Great selection of hardware items. I got some appliance bulbs there that I couldn't get anywhere…read moreelse.

Well staffed, knowledgeable and friendly. Always there to answer questions and help you with your…read morehome project. While not always the cheapest compared to the big box building supply stores, they can be competitive on pricing and their service can't be beat. Many local builders and contractors work with Lee's over other big box hardware stores. We have used them to buy windows, stairs, shower walls, doors, paint, cabinets, wood, drywall and regular hardware store needs.