CSP Development was hired in March 2025 to do landscaping and install an in-ground pool. The front…read moreyard was hydroseeded in April 2025. No follow-up or maintenance was performed and the entire yard is now crabgrass. Back / side yard were never completed. They broke ground in April 2025 for the pool, stating it would be complete by 1 June 2025. Work was done in fits and starts over the next few months, always with excuses as to why it wasn't moving along as originally promised. Final completion date continued to push later and later, eventually falling on 1 September 2025. After some concrete work in August 2025, all work came to a halt. Final completion date passed. 95% of all agreed-on fees had been paid, but only about 30% of the work was done. CSP was given ample opportunity to "make it right", but another company was hired, and legal actions have been initiated in an attempt to ensure this does not happen to anyone else. Steer clear of this company!

This is that shady pool shop homeowners warn you about. And, I downloaded Yelp for the first time…read moreto warn others. These guys oversell on parts and on their integrity and knowledge. They do not know Pentair. Both times I had them out it cost me more to hire capable pros to fix what they damaged.

For years, I had purchased parts from them. They were always very helpful over the phone,…read moreproviding information that I needed. For that reason, I was willing to spend an extra $500 - $1000 to purchase a pool heater from them, assuming their customer service would remain excellent. Much to my surprise, when I had a minor problem with the heater, they did not bother to respond to my emails. I had heard that the man who created the business had passed away, and that his son was now in charge. Perhaps his "business philosophy" is different that his fathers was.

Overall horrible experience with this company and they will block and delete honest facebook…read morereviews. know others have had good experiences, but I think it's because they were bigger projects for them, if you know what I mean. The owners communication is absolute horrible. Their work is subpar and they are expensive, especially since they liked that we paid cash for almost $10k worth of work. It took almost a year to complete the work. They tore up our landscape when it could have been salvaged during the skimmer project. They completed the liner and pump and were done with the job in July, after waiting months and months, but when we went to use the pool, the skimmer didn't work. It was the original skimmer and should have been replaced before the liner. The owner acted clueless to that fact that it wasn't working. So we have to finish the year without a skimmer and wait until the spring to have them fix it. So now it's More $$ that we had to spend because we have to have a working skimmer after already spending thousands for a new liner and pump and pool cover. We had them put a pool cover on and it's crooked, but already drilled into our concrete, so it is was it is. We can't even use one of the anchors because it's not lined up like it should be. The pump outlet is not properly connected. That should not be an option, but he was ok with that, too. When I would reach out, it would be crickets from very early on, especially when it came to the skimmer replacement. We waited over 8 months for him to finally get out here to finish the skimmer job so we would have a working skimmer. He'd ghost me over and over and it actually turned out that someone I work with had him doing his new really nice pool install before us, but was started after us, lol. He claimed over and over he had no staff to get to us and that's what he was waiting on, even though he promised us in July year before last that we were going to be a priority for the next spring to complete the job. He later admitted to me over the phone that he should not have committed to us that he could do the skimmer job. We had him do a caulking job around our steps that a two year old could've done a better job. They ran out of this caulk initially after telling us over and over how expensive it was and making excuse after excuse, which is what it was during the whole job, but then left the caulk job uncompleted all winter and when they finally came out to do the skimmer, they finished the caulk job. I texted him a picture of the completed job to see if it was how they were leaving it, he called me back to "explain" to me that it is what it is. It's how the caulk is. When they finally replaced the skimmer after the new liner install the previous end of summer, they must've cut or tore the opening of our brand new liner and didn't say anything, just glued and patched it up. We noticed it when we were swimming shortly after and texted him, he said he didn't know about it. Asked for pics and told me it's fine and those patches last. There was glue running down all over the new liner. He was very condescending with me, so my husband got on the phone because he was done with the owner talking down to me, ignoring my texts and ghosting me for over a year and all of a sudden he said he'd replace our brand new liner that we only used less than a handful of because we had no skimmer. The skimmer job took forever to compete after they finally started it and they left a huge whole in our concrete for weeks including over Memorial Day weekend when we had plans and he said it was fine. It was unsafe. Just overall horrible experience with them which was a really sucky feeling when the doctors I work with had good experiences. What we spent with them was a lot of money for us. I am just a nurse. I guess unless you are spending tens and tens of thousands with him, he is more responsive and attentive and makes sure his crew is doing quality work. I tried to communicate all of this last year after they completed the job instead of doing this, but you guessed it, crickets. He got his $$$.

From the owner: in-ground pool construction (fiberglass and vinyl liner), in-ground pool service, and in-ground…read morepool maintenance/repair

I ordered a new hot tub cover from this business. They gave me lots of quality options to choose…read morefrom and designed the cover exactly as I wanted it. Once the cover was ready, they came out and installed it, took the old cover away, all without me having to be to be home. Very professional service without any issues. Also was almost half the price of another company I received a quote from. Highly recommend!

They moved a used hot tub from the seller to my house. They were at the seller's on time and my…read morehome on time. They were nice, knowledgeable and efficient.

We shopped, compared and chose to buy a Harmonic hot tub from Prestige…read more Our old spa lasted 23 yrs and wanted reliable service, a quality hot tub and solid reputation which the purchase metrics was achieved with Prestige. 1. 40 yr history in business 2. Excellent service department 3. Spa with high user reviews and strong warrenty. 4. Price was competitive My recommendation is be smart. Go to prestige first as a benchmark for comparison

Brian and Kim were awesome through the whole process. Highly recommend. Timelines were hit and so…read morefar we love the new pool!