Very helpful and honest. Several time they've suggested lower cost solutions to me and they have…read morealways been spot on!

Another great small business in Kirkwood. I always go here if I need help with anything. They…read morewill find screws, nails whatever you need. It is very convenient and not overly priced. My favorite place for hardware items. I highly recommend.

I completed a little DIY project to build out a small wine fridge area in our pantry, with…read moreintention to match the details in my kitchen. Backsplash for my kitchen came from Floor & Decor, so I went there to pick up the matching tile. If you have never been, this place is huge, and carries almost any kind of tile and/or flooring materials imaginable. But the sheer size of it can be a little overwhelming. Fortunately I was approached by a service employee upon entry, and guided promptly to the right tile. On my own I easily could have taken an hour to hunt it down haha. I wasn't sure what the grout was, but I had a pic and she guided me to a like shade of gray, as well as to the mastic. Supplies gathered quickly with help of capable service team on the floor. Good experience, and attached is the finished product!

I just had the lowest feeling during our new home construction. The floor we had bought at floor…read moreand decor was not locking in place correctly. I had to return 95 boxes of planks. I explained what had happened to the manager Danijel pronounce Daniel and he stood behind their product 110%. They were so apologetic for the inconvenience. Then my wife and I picked out a new a new floor but it was 50 cents a square foot more and I thought oh well but Danijel swooped in and saved the day and gave me the floor for the same price as the one we returned. I was overjoyed i couldn't believe it. Danijel you have made me customer for life. I would give you guys 10 stars if I could. Thank you floor and decor

Helpful local shop! We didn't know exactly how to match an old paint and they knew what to…read morerecommend. Knowledgeable about all things paint and primer and such.

I highly recommend this place. The owner went above my…read moreexpectations. He had to custom some stain to match my kitchen cabinets. He matched it wonderfully. The knowledge and his expertise on telling me how to do things was very helpful. I appreciate the pop and mom stores. It's rare to find helpful people these days.

The rental of the machine and trailer was very good. From getting the appointment setup to…read morechecking in and getting everything hooked to my truck was professional and expedient. The return also went smoothly and was hassle free. I would recommend this rental service to anyone who wants good equipment and quick service.

I rented a trencher from K&K and everything worked as expected. The guys who helped me load it on…read moremy truck even took a minute to show me how it works! Great experience overall.

Warning about Sonnenberg below: (to begin with, their website seems to be unsafe. Every time we…read moretried to use the website, our ainti-virus warned that the page was unsafe and was using phishing to collect information like credit card info.) They delivered a $400+ order to my home that was the incorrect size, seemed to be infested with fleas, AND ran over and destroyed a custom metal yard sign. We ordered small trap rock and they delivered rocks that were much larger. We weren't thrilled about it since it didn't match our previous order, but we didn't raise an issue about it. Within a few days, we noticed a significant amount of fleas when moving the rock around and working in the rocks. The issue only resolved once spraying the entire new landscaping areas with pesticides. (Never, ever, had this issue until this delivery.) In addition, when Sonnenberg pulled out of our oversized, FIFTEEN FOOT WIDE driveway (that nobody else has ever had a problem with) the driver pulled the back wheels off the driveway, hitting our custom made, metal yard sign we bought for $70 a couple years ago. (The closest replacement we found online is a junker from amazon because the sign was custom - not bought online like the one out there now.) When I contacted the "manager" Greg, I sent not 1, but 2 videos showing them hitting the sign. Greg had over a month and never responded. I sent a follow up email, no response. I called and asked for a different manager and was told the "general manager" Caroline would call, yet she never did. It's been months now. I called one more time today and talked to the special gem, Caroline. She was unprofessional, hateful, accusatory, and she denied any and all wrong doings. In fact, she went as far as to hang up the phone numerous times during very brief, accusatory phone calls. Then she would call back and start up again. She claimed she and Greg couldn't see a single thing in the videos. Then she went on to interrogate me about what the sign was made of and how big it was, as if it were made of straw or something. She tried to deny it over and over.  Only after numerous hangups, repeated denials, continued hateful remarks and comments, did I ask her why she was being so unprofessional and she remarked "you're being aggressive." After waiting for months, and being verbally abused by this hateful lady over and over, after a really piss poor experience, I was somehow "aggressive" for asking her why she was rude and expecting them to replace damaged property. Sorry, but when you're a really hateful person like Caroline, I guess you don't expect people to call you out about your behavior. Then when they do, you project it back to the customer. Great service! When Caroline called back after hanging up again, I let her go to voicemail so she'd be recorded. Imagine this - she suddenly found manners she'd been missing all day and left a polite message! If you don't compensate for the sign by the end of the week, I will send a chargeback for a full refund with the bank because this is horrible service, and after all of the errors on your part, the least you can do is apologize and replace the sign. Leaving this review anywhere I can since you all have a bad habit of removing unfavorable reviews.

never got a response to message sent needed 5 tons of top soil delivered the message was even read…read moredone lost a customer

For over 10 years I have worked for a contractor flipping houses. He introduced me to Norm's and…read moremore specifically, Drew Norris. Drew is our go to guy for both interior and exterior doors, trim and vanities. Drew is always amazingly helpful. He answers all my crazy questions and helps us stay on budget for each project. I can't think of a time when Drew has not been able to help us.

When renovating two full baths several years ago I totally depended on a Kitchen and Bath full…read moreservice store in greater St. Louis. When my half bath was due for a major refresh two years ago, a friend suggested I go to Norm's Bargain Barn. Concerned that a 'bargain barn' would have lesser quality vanities, quartz countertops and vanity hardware, I hesitated at first. From the photos I posted here nothing could be further from the fact. Loved the results. My husband and I just moved into a new home (built 5 years ago) with a half-bath that lacked quality. First call was to Kourtney Nyga who once again did not disappoint! She 'gets' me and knows my taste. Second time choosing a vanity, countertop and hardware just as effortless as first. Cannot wait to see final install next month. Kourtney is attentive to detail, responsive, knowledgeable. I definitely will seek Kourtney and Norm's Bargain Barn when we undertake the daunting task of completely overhauling full baths in new home. Thank you!

My husband and I own a couple rentals in the area and tell me why we would make so many trips to…read morebig box stores when we could have been coming here the WHOLE time? Tucked in a cute little area on the other side of the Soulard Market, we felt like we were going back in time walking into the building. We love supporting local, and they really have kept the charm of old St. Louis. It's adorable. BUT being cute doesn't matter if you suck. And they definitely don't suck. They have all the essentials you could need doing standard work on your house, plus more. I was super impressed with their selection for such a small hardware store. You're not going to find everything, but call and confirm because they are super quick to answer and help. And the service you get. Wow! Their employees are super knowledgeable and eager to help. They're super easy to talk to and don't make you feel inconvenient at all. Such a cool, local spot that we will definitely be supporting moving forward.

It's an absolutely fabulous local, old fashion hardware store near Soulard with all the essentials…read moreand much more that has been family run for generations with much of the same staff for a while who are beyond nice and helpful. The store and staff are amazing, and it just feels good going there. They're especially great bc I'm always clueless on what I need to do the job, so they help me figure it out, take me to what I need and explain how to use it. Beyond being a hardware store, they also offer rug doctor rentals and a variety of services you can't find many places, all of which come with the best quality and service: - key cutting way better than a big store - window screen building and repair - glass cutting (wish I knew this sooner bc I've been driving farther to get glass cut for side tables and such) - pipe threading and cutting - blade sharping - window glazing - lock mastering and rekeying and others I'm probably forgetting. It's way better than supporting a big box store! Shop local!

Our newly remodeled kitchen is absolutely beautiful because of Patrick/ Lead & Mickey. Not only…read morewere these gentlemen professional, & cordial, their expertise, knowledge & recommendations were extremely helpful....especially in choosing our countertop edge. Patrick gets an A+ for his recommendation & assistance. We went with his suggestion & are are beyond happy that we followed his lead. Patrick also went out of his way to help us make sure all the plumbing under the sink was installed in a way that allowed us to bnb install a pullout drawer. Modifications were made to our pantry & Patrick trimmed the cabinets to make it look like the pantry was built into the wall. The finished product is simply amazing! We have received so many compliments from neighbors & family on how beautiful our kitchen is. Thank you Patrick & Mickey in helping our dreams come true! You both are absolutely the BEST!! Ron and Sherri Mercer

We worked with Eric and he was great! He helped make recommendations on different cabinet sizes and…read moreshapes and our kitchen turned out beautiful!