For a Christmas present, my in-laws got us a window cleaning through First Class Clean. My in-laws…read morehad their house cleaned by FCC a few weeks earlier and the results were stunning, so it was a nice surprise that they had given us this gift for our house. I wasn't there during the cleaning, but my wife had a positive experience. The guys were in and out relatively fast, and in general were very pleasant. She was at home with a newborn, and they were accommodating to which rooms they cleaned first so she wouldn't be bothered while they were there. A few nits: they cleaned every glass door and window that faces the outside, except the small amount of glass on the door leading to our garage. When my wife asked about it when reviewing their work, they said that it was not included in the estimate so they wouldn't clean it (and my Mother-in-law was under the impression that it was included). Not sure if they had already packed their equipment up, but it would have been a nice gesture to clean that small window. Also, we had a detached screen on our back porch that was leaning up against the window that they laid down on the porch in order to clean the window. But they didn't put it back where they found it, so I came home to see a screen laying flat on the back porch. A final walkthrough to check for these little things would have been nice. A few more positives: they cleaned our chandelier in the foyer and it looks amazing. They even replaced the burnt-out lightbulbs, which had been bugging me for a while. They cleaned our skylights so well that it made me realize they weren't frosted, just super dirty. Also, they removed some spiderwebs around our highest window that had been there for years. Now I don't get disgruntled every time I look at that window. All in all, it was a nice treat to have First Class Clean clean our windows. You never really know how dirty your windows are until you have them cleaned by professionals like First Class Clean. Now our house is brighter and I'm not embarrassed by the state of the windows. We will definitely use these guys again!

Just moved into our house and Windows needed good cleaning, plus the driveway/sidewalk needed power…read morewashing. They were great in arriving on time for the initial estimate and fir arriving to do the work. We'll have them back in the fall for another window cleaning!

In late July I called TLC Window washing to have my windows cleaned and the outside of my gutters…read morepower washed as well. The phone representative said they could not help with my gutters but would send someone out to give me an estimate for the window washing. More than two weeks later no one had shown up. When I wrote a message to the company on their website, the owner, Tom Pasternak replied. He offered no apology for messing up but asked for more information to "research what happened." He stated I could have an answer "as early as tomorrow." It is now almost 2 weeks since I replied and again, no response from the company. This does not give me a good feeling about potentially using this company.

I've used TLC for several years, fall and spring. For the second time today they canceled the…read moreappointment. They were to arrive between 1 and 3 o'clock and didn't call till after 3:00. I'm done

Professional, responsible, communicative, courteous, and on time. We will definitely ask for their…read moreservice in the future!

Great job. Their workmanship is professional and top-notch. We'll be happy to hire them back next…read moretime around. Thank you

They provide great service. Scheduling was easy and they arrived on time. My technician, Argenis…read morewas absolutely excellent! The BEST and most thorough window and screen cleaning I have had. He was kind, attentive and focused on details. I would highly recommend them, especially Argenis.

Triangle did satisfactory work in a timely manner at a competitive price. I would use them again.read more

Did a horrible job with window cleaning. We commented on the streaks left and stuff still stuck on…read morewindows. And this is not the top windows but the bottom windows of the house that I noticed issues. They said they would come by that day to review the work but they never did and are not replying to emails. Used them based on neighborhood recommendation but never again. They do not stand by their work nor do they have any quality control. Tim Cook is their Director of Operations and clearly only interested in getting their money but not doing a good job.

These guys are great to work with. competence +++++. I'll be using Window Heroes again for my…read moresolar panel cleaning.

I was completely satisfied with the job John and his wife did on my windows recently. They very…read morecarefully took off the screens and cleaned them as well as the windows and window sills. They didn't miss a spot, and I thought the price was reasonable for the quality of work. I'm so happy to be able to open my windows without staring at a film of green pollen on the sills. I will definitely bring them back, probably after pine pollen season next year! The house feels so much cleaner with clean windows! Thanks, John!

From the owner: We provide high quality, trustworthy, and efficient window cleaning services for homeowners and…read morehome associations. When you are looking for professional and quality service, we deliver. We know security and trust is key to our clients, so we have kept our team small, as a husband and wife partnership. We pride ourselves on personalized service and transparent, upfront pricing. We have the capabilities for 1-story homes up to 3-story properties, using a proprietary ultra-pure water filtration system for the best results.

We've used Nick for a few years now and he works hard and gives service for money. We highly…read morerecommend him for both window service and gutter cleaning.

Nick was prompt, did a great job and his price beat other estimates I received. I would definitely…read morehire him again.

The public response to my initial review is just an attempt to minimize the real property damage to…read moremy home as a simple difference of "conclusion." The physical evidence proves I did not receive the skilled service I contracted for -- a low-pressure exterior soft wash (safely sprayed from 5-15 feet away, not inches) and a manual, ladder-accessed hand cleaning of my gutters. Major Panes actively advertises a dedicated "SOFT HOUSE WASHING" method, explicitly warning consumers on their website that "too much water pressure can strip paint and loosen siding, causing water intrusion issues to your home." They promise a low-pressure rinse where "the cleaning mixture does all the work so the water pressure doesn't have to." Instead, they sent an untrained crew that used high-pressure techniques. Because of the crew's lack of experience and improper techniques, my house received a high-power blast that caused damage. In his private email follow-up, the owner, Rob Taylor, openly admitted that their house-washing process "does require water to be sprayed at unusual angles" and confirmed they clean gutters by "spraying upward" from the ground. These close-up, upward angles violate industry standards for a safe soft wash. Their improper methods hit the house with such excessive force that it left a loose, warped HardiePlank board on the side of the house, permanent "tiger striping" (zig-zag pressure scars) on my exterior siding, chemical bleach spots, and internal flooding. Their poor chemical mixing left unsightly water marks and a permanent bluish-gray chemical stain on my factory-finished aluminum gutters due to inadequate final rinsing. Major Panes actively advertises an "EXTERIOR GUTTER WHITENING" service, promising to clean them with "the right cleaning solutions and elbow grease" using precise, manual hand-scrubbing. Instead, they went against their own advertised standards by blasting high-pressure wands upward from the ground, permanently stripping the factory enamel finish. Shockingly, their own website copy openly admits the highly volatile nature of these chemicals, warning consumers that if not handled properly, "there is a risk of the cleaning agent leaving splotches on your siding." The company's job listings make it clear that Major Panes actively recruits "Entry Level Techs" with no prior industry experience required. The listing openly admits that "Certification programs are available for bonuses," confirming that the techs sent to client homes are not automatically certified or properly trained soft-wash technicians when they are hired; certification is merely an optional incentive. They are putting high-velocity commercial pressure equipment and chemicals into the hands of uncertified, entry-level workers and charging consumers a premium rate of almost $500. They failed to shield or tape vulnerable entry points, like my door lock. If the tech wasn't spraying too close or at a dangerous angle, the water wouldn't have entered my lock and dripped down the door handle, making a puddle on the floor. The tech who caused the water to come inside even saw it dripping himself. The public response explicitly states that he had to "apply lubricant to the internal mechanism" of my door lock during his follow-up visit, and I personally witnessed him spray dry lubricant straight into the door handle chassis as well. He did not even bother to clean the chemical residue off the door handle, dismissively stating that it was dry. If his crew did not improperly blast high-velocity water directly into my hollow keyhole and handle housing, there would be absolutely no operational reason for him to lubricate the internal mechanical locking tumblers and handle springs. Applying a temporary spray lubricant to a chemically flooded lock and handle does not undo the long-term corrosive damage caused by their bleach mixtures. If this lock mechanism fails or corrodes in the coming months, Major Panes will be fully liable for the cost of the complete replacement and locksmith services. I did meet face-to-face with the owner, Rob Taylor--not Lindsey. Rob claimed during our driveway meeting that the resulting scars on the wall were just "paint on paint," which is an industry myth used to deflect from high-pressure spray tips being swept too close to a surface. During his follow-up, the owner removed the remaining spider webs and the hornet's nest that his crew had missed. But those basic details should have been completed the day the job was performed, and likely would have been if the crew had not arrived 90 minutes late, forcing them to take shortcuts and rush to finish. My concerns were not addressed immediately either; it took my public reviews to get a response from the owner, as the previous emails and surveys just gave me deflection and a lot of BS. I'd be very careful about who you hire and whether they stand behind their work.

I highly recommend Major Panes for window and gutter cleaning! They went above and beyond on and…read moretook care of every detail. Communication before, during, and after was excellent. The price quoted for the job was consistent with quality of work done. Our windows have never looked so bight and shiny! It makes the whole house look cleaner and brighter.