Website was easy to navigate. On form, there is a spot for special instructions. I asked that the…read moredelivery person give my friend a message of "you got this, girl". The delivery person did this, and more! Flowers were beautiful.

MRF did an outstanding job on a funeral arrangement and even came in on a Monday to create it and…read moreget it delivered in time for the wake! The family kept saying what a beautiful arrangement - I know they were very appreciative of it's beauty and meaning. Will use this business again.

I've not only been thrilled with MRF for the beautiful work they did on my wedding, but the many…read moretimes they have fulfilled orders that I have sent as gifts. Just this week, when I had a floral emergency for a loved one who is very ill, they made a gorgeous bouquet appear in less than two hours. I'm not saying this is a regular service that they offer, to be clear. What I am saying is that, not only are they talented florists, they are caring folks who go beyond for customers whenever they are able to do so. Highly recommend.

Such a gem! I love supporting small, especially a business that has a unique, incredible selection…read moreof beautiful flowers. So much variety not available elsewhere and prices are reasonable too

5 star I got a air plant and a mini moster a idk how spell ton of plant also help pollinate I when…read moreto a other one with plant and fruit but this one has house plant they have snake and spider plant and to bad we took the mini moster a not that expensive recemend if you make 5 per hour since 2 hour is one plant on avg or 1 air plant per hour one cost like 3 dollars nper air plant right now the spider plant I raise from seed has fungus knat the plant I bought there are better then mine but they should buy cinnamon since that help But I put my monstera I just bought outside eather it has sunburn or spider mite do not put outside but I got fir plant for 12 dallor

Great service and delivery! The extra photos for proof of delivery were greatly appreciated.read more

This is the first time I've ordered from Irene's and would definitely use them again for the local…read morearea. They have a huge selection offered on their website which made it very easy to decide what I wanted. I definitely got what I paid for! Beautiful flower arrangement was delivered to my sister who recently got out of the hospital. Was delivered on time and my sister just loves them. Thank you!

My husband has purchased bouquets from here numerous times and he ordered me 2 larger arrangements…read morerecently, one for Valentine's Day and one for a surgery. Unfortunately the larger arrangements had wilted flowers within 24 hours and within a few days most of it was dying. The 2nd time it happened I decided to call and let them know about our experience. I spoke on the phone with Linda m, she was very friendly and apologetic for our experience. She assured me this was not typical and insisted on sending a new floral arrangement. They delivered the new arrangement within a couple hours of our phone conversation it was beautiful! I had decided we would not longer purchase flowers from Walter knoll but after experiencing the excellent customer service we will consider using them in the future as they obviously stand behind the quality of their product.

Terry needs to retrained on his customer service skills. Impatient while I was getting my card…read moreinfo. Totally understand the 3.7 on yelp

Instacart restaurant delivery is horrible I live in Trenton IL and they made sure I knew they have…read moredelivery for restaurants and the said we deliver to Trenton in 3 different emails I thought ok I will order Trenton is not on their restaurants deliverys lists I've ordered groceries and got them but no places to eat. I'm pissed off and won't use them ever again!!

Horrible service and very undependable deliveries. This is the third consecutive order that was…read moreNOT delivered as stated. This is also the last time I will waste 6.5 hours waiting for a delivery with a window of 1-4 hours. To make matters worse, they hide behind some answering service that is hard to understand due to the language barrier. Thoroughly disgusted with this florist.

I went into Schnucks to buy my wife a dozen roses. I took a pre made vase out of the display case…read moreand went to the floral checkout area. The Floral Manager Jill Thomas came up while the associate was ringing me out and said these roses look nice but let me get you a dozen fresh ones. She proceeded to redo the entire arrangement for me. This is a person who is not only dedicated to her craft, but also dedicated to great customer service. Thank you Jill , my wife loved them.