I recently had my mom hospitalized 3 times at Overlook and unfortunately my mom ended up passing…read moreaway. I must say that during this experience with Overlook my mom was treated with the highest level of professionalism, respect, dignity, and compassion. From the ER to the standard in patient rooms to the CCU she was fortunate to have been treated by amazing individuals including Doctors, nurses, aides, meal providers, maintenance, etc. I do have to reference several professionals that had a major impact during my mom's stays which were: Dr Jessie Wilt, one of the best professionals that i ever met in my life, with unlimited knowledge, respect, compassion and really just an amazing human being who truly cares! Nurses; Sidneia, Olivia CCU, Justin CCU, Megan CCU, Rae Mauro, Emily C., Sheryl, Jamell Quiles, Erika and Faith. To these individuals especially and to the entire staff and organization of the Hospital I would like to thank them for everything that they did to make my mom's last days the most comforting possible! THANK YOU!!! Victor Cunha

I've been coming to the Breast Centet at Overlook for the last 10 years and the last few times I've…read morebeen here, has been terrible with the wait times. I will no longer come here. FYI it's just this department - strange but it's been the last 4 times.

I recently had to go to the er. I waited hours in the waiting room. I had an acute appendicitis …read more The staff was awful. There was no evidence of triage at all. This was like a rural hospital with no funding. The triage station was actually in the waiting room. Isn't this a violation of patient privacy? How can this be in summit nj? They should be fined by the state for the inept care prior to being brought to a room in the er. Several people left because of the 4 hour wait.

My Mother in Law age 96 rushed to the hospital with pace maker problems. She was admitted and…read morestayed three days. They left her in her bed with no consideration for hygiene of washing - bathing, bushing her teeth or giving her a comb to fix her hair. She came out of the hospital having difficulty walking since her muscle atrophy and never got her out of bed to walk her or have her sit next to the bed. True a person was there from her family but they were clueless and have no knowledge on how to care for elderly people or what to look for.

Excellent Hospital. Had hip surgery by Dr. Preston. Entire staff, Internists, Anesthesiologists, &…read morenurses were exceptional.

My mom has early onset Alzheimer's. I researched neurologists and chose Dr Patel because she…read morespecializes in memory loss. I made an appointment for her MONTHS in advance, only to find out the week before that Dr Patel would not be able to see her because my mom used to be a patient of one of her colleagues in the practice (who no longer works at Atlantic Health) 2 years and 9 months ago. Their policy is that the doctors only see patients once every 3 years. Despite the fact that my mom's memory has steadily declined over this time, she cannot see the doctor. When I persisted and advocated on her behalf, they agreed to let her see Dr Patel, but on another day. Because the time slot during which I scheduled the appointment was reserved only for NEW patients. Save your time! Don't see Dr Patel

Dr. Anjali Patel and her ANP Paren Wali have no place caring for patients in cognitive decline. I…read morehave worked in medical for 15+ years and this is the absolute worst treatment I have ever received on behalf of my loved one, who is suffering with memory loss. You will wait months just to see Dr. Patel and when you do her bedside manner and compassion will be absent and then you will be passed off to a nurse practitioner who is extremely inexperienced. There was zero follow up on any of the diagnostic testing directly from the doctor, all that is offered is a follow up appointment with the NP. NP had the audacity to say my loved one was "visibly upset" and that she would connect us with a "social worker". I was appalled. Of course my loved one is upset, their short term memory is completely depleted. She also recommended doing crossword puzzles. Suggesting CROSSWORD PUZZLES to a patient that is already in cognitive decline is disgraceful! The Atlantic Neuroscience Institute should be ashamed of this treatment of memory loss patients. My heart really breaks for any family that has waited to see the doctors at this office, they show absolutely no compassion for how awful this disease is and also seem to have absolutely no solutions. You will be passed off to an extremely inexperienced and unprofessional NP with little to no direction for follow up care. I will be the first to say I reacted very emotionally in the office based on the treatment that we were given. However, something needs to be done and changed inside a practice operating this way. Please AVOID this office at all costs and find a competent providers with compassion and consistent follow up care for your memory conditions . My love goes out to the sufferers and caregivers of this awful disease, doctors like this should not be allowed to care for you.

I have been to AFC Urgent Care several times. I made my appointment online and did all of my intake…read morepaperwork online. There is not a lot of parking. I went in and the office was very clean, very nice. The receptionist was very nice. I didn't have to wait too long. The doctor was very professional. They ran a test for me right on site. There are 2 wa

This is actually quite convenient, instead of trying to get into your primary doc, you can go here…read moreto get a few tests and get your prescription to the local pharmacy. It would've been nice if they would have warned me that the pharmacy was closing in a few minutes... guess that's not in their system. Visit was efficient and now that we did the paperwork, will be back here anytime we need to do some simple tests for flu or strep or covid. A few years ago during the height of covid, they ran out of tests. So had to go elsewhere. Today, no issues.

Super accessible! My first contact with this group of pediatricians was with the birth of my older…read moredaughter over 2 years ago. My coworker had recommended them. Of the group, Dr. Teresa Manocchio (pronounced like Pinocchio) is my all-time favorite. She has a warm bedside manner and an honest, down-to-earth personality. She's a natural. The entire staff including nurses and receptionists (who can validate parking) are great with children and their parents. In the waiting area, there's a spot for parking strollers and Nemo and Dory impersonators in a fish tank that separates healthy and sick patients. While receptionists can book appointments, online scheduling's available on a "patient portal" for $69/year for one child (and $30/year for each additional child). Visit notes, recommendations, and vaccine information are shared on the portal but more importantly, future appointments are easier to schedule with any doctor you wish. For regular check-ups, bringing a blanket helps keep babies warm when they need to be stripped to their diaper. One time I forgot and had to use my hoodie. Wait times typically range from 5 to 15 minutes. The staff's pretty mindful of keeping healthy kids away from exam rooms previously occupied by a sick child. The doctors use current best practices and fully answer any questions. They also perform ear piercings for $100 which includes a starter pair of earrings from a selection of 5 choices. I suggest bringing a book or toy as a distractor for immediately after the piercing. For semi-emergencies, you can call for a same-day appointment with the doctor on duty. I love this group so much that I recommended them to my brother's family. It's a matter of trust.

We've been going to see this practice for over 5 years now. We love all the doctors, nurse…read morepractitioners and reception staff. We always get the best care.

My Dr, Dr. Britni Minifra is more than Outstanding! She's extremely smart, caring, and thorough. I…read morehighly recommend Dr. Manifra, she's the best. BUT BUT BUT, Dr. Minifra is on an extended maternity leave, and left her patients care to her assistant, Denise Hernandez A.P.R.N. On December 18th, I made a video appointment with Denise, during this call everything went well; as usual. I was told by Denise as we ended the call, to follow up in 2 weeks. TWO WEEKS LATER...... I go to MyChart to schedule a follow-up with Denise, and I can't schedule an appointment, there are NO PROVIDERS LISTED!! Also, there was no way to send a message!! I call the office next, and I'm transferred to someone who tells me "You've been discharged from this practice!! SHOCKED!! ME?? WHY?? All that was explained to me was that "They are short staffed". Next, I was told that they would provide 1 month of medication while I find another provider. Now, for most people this might be ok, but for me, I'm on Controled Substance meds, and finding another provider is More than Difficult, and I explained them of this; THEY DID NOT CARE!! Being a patient with 3 chronic conditions in need of continuous medications, this type of behavior should be ILLEGAL!! Doctors take an oath, to "DO NO HARM", these Doctors Harmed Me Terribly!! STAY AWAY FROM THIS PRACTICE AT ALL COSTS!!

This is a complaint about the office staff and who ever the covering physician was today, August…read more13, 2021. At 630 this morning, I realized I had forgotten to pack my thyroid medicine to take with me on vacation to Boston. I called and left a message requesting a prescription be called in for 5 tablets. I gave all of my personal info, and provided the location and phone number of the local CVS, which was in Salem, where we'd be spending the day, as well as my own phone number. I did not receive any call back confirming that the message was received, etc. So I called again, at about 9:35. I was told the prescription had been "called in". Ok, great. We did some sightseeing at I went to the CVS at 11:30 assuming the prescription would be ready or nearly ready. I was told it was never received. Called the Dr office again. I was told that the Dr on duty never looked at it because he was busy with patients. Ok, but I'm a patient also, and I had iniated this request in the early morning, so could they please ask him to do it between patients she said she would ask him to do that. I returned at 1:30... STILL NOTHING. I called the Dr office and was told the same story. We went to lunch. I called the pharmacy at 330. THE PRESCRIPTION WAS A) NOT CALLED IN TO THAT LOCATION, BUT TO ANOTHER ONE IN SALEM; B) THE DR PRESCRIBED *A*FULL*30 DAY* SUPPLY* which I did not ask for, and the prescription coverage denied it because I'm not due for a FULL refill until October. NO KIDDING. BUT I ONLY ASKED FOR F I V E TABLETS. I called the Dr office A G A I N, told them what they did which was WRONG, and they proceeded to pit me.in hold then hand me off to someone who expected me to start from the beginning to explain it to her. NO THANKS. I called the CVS back, worked with the pharmacy to only fill it for 5 tablets, for which I had to pay out of pocket since the INEPT DR OFFICE called in the WRONG QUANTITY so the pharmacy could not run it through my prescription coverage for less than 30 day supply. I. AM. LIVID. I've NEVER dealt with such ineptitude in my life.

Amazing Dr! I have been to so many doctors and specialists over 15 years and never left feeling…read moreheard or understood. That was different here . Dr De Fronzo listened well to me ask me intelligent questions. He took a very long and patient time with me . He was very personable . He was not condescending at all like a large majority of Drs have been to me over my medical concerns . He was truly compassionate. His wife runs the front desk and she is so kind and personable. I did not have to wait for my appointment. That was the first time i didn't have to wait for my appointment at a doctor. I felt comfortable there and i never do at doctor's offices . I highly recommend.

Dr De Fronzo is professional extremely knowledgeable, well versed in medicine and listening…read moreattentatively to his patients symptoms and their needs. He followup as required to maintain sufficient and above adequate future care. I highly recommend.