Beautiful job on a floral arrangement for a funeral. The colors were what we requested and the…read moreflowers were healthy . I would not hesitate to call them again.

I used this florist due to being close to the recipient. I live out of state, so I relied on Yelp…read moreto pick a florist in CT. I had an absolutely awful experience with this florist. I ordered off of THEIR website (not a third party, like Teleflora etc.) On their website I saw a beautiful ficus tree, which I ordered as a sympathy gift for a family member who lost their mother. "Same day delivery" was available, which I chose. My order was completed by 11:30 am, with confirmation of a delivery by "end of day." Their website stated they closed at 5pm. At 4:56 pm I received a voicemail from the owner, Erin, stating that the ficus tree wasn't available, and she couldn't deliver it until Tuesday. I ordered on a Thursday for SAME DAY DELIVERY, so this would mean FIVE DAYS LATER, they would receive their sympathy tree. The voicemail I received did not at any point express an apology or convey any type of remorse for the situation. I wish I could attach the voicemail here, as it was just unbelievable how callous it was. I called back, but they were closed. I called the following morning and spoke with Erin, the new owner. She just restated the same thing she said in the voicemail, again not acknowledging any regret on her part. I asked her why it was that she called 4 minutes before they closed to tell me it couldn't be delivered. She snapped "I have strep throat, I had just come in." I said "you didn't even offer an apology!" She sarcastically says to me "Oh, I'm soooo sorry." I asked if she thought it was ok that a same day delivery would be delivered 5 days later. She replied with, "how is Thurs-Tues 5 days?" I mean...did she have strep in her brain? Because that's 5 days! When I pointed out her being wrong, she then told me she didn't appreciate my sarcasm (I wish I was kidding). If this woman hadn't already charged my credit card, I would have simply hung up. There is so much more that transpired, but this review is already too long. Basically she told me she is very sick with her sore throat, the nursery is an hour away, she's a business owner for 25 years, blah blah blah. She said "What is it you want Ma'am?" I said "if the tree can't be delivered until 5 days, I think you should contact the recipient & apologize for the delay, as well as send a SMALL arrangement for the error." She immediately refused and said I was being completely unreasonable, and she "wasn't going to absorb a cost due to a plant not being available when I want it." Yes...she really said that. So now I had enough and demanded my credit card be credited back immediately. She said it would take 5-7 days. I went nutso at this point and told her it better be credited by the morning. She had the audacity to tell me "that's not how life works." I honestly thought I was gonna have a stroke at this point, as my blood pressure was boiling. Well...the credit was there the next day, so I guess that is how life works. Sorry this is so long, but I had a lot of venting to do. Reminder that this was a sympathy gift for a close family member, I didn't need this grief during that time. Stay far away... I ended the call with "I'm going to Yelp the @*#! out of you." She said "Have fun with that." I did Erin...I did.

The Best Flowers always and they last forever. Delivered on time and very professional…read moreservice.Highly recommend

Very pleased with the elegant white floral bouquet they did…read morefor a funeral/ wake event of a close family friend. It was ordered online and the process was easy And smooth. They delivered promptly with grace and simplicity.

I was lucky to find Dee's Floral Design leading up to my father's funeral service. The flowers were…read morebeautiful, and she added personal touches with colors and a banner after asking me questions over the phone about my dad. I was actually on the opposite coast when we spoke, but her friendliness and genuine care made me feel like we spoke in person. It actually prompted me to order another flower wreath for my mom. Bottom line, she cares....and it shows in her work quality and easy communication. I highly recommend her for all your flower needs.

I just received the most beautiful flowers from my niece for my birthday. They are magnificent.read more

"There was a shopping mall Now it's all covered with flowers…read moreNow, it's nothing but flowers" (The Talking Heads) We wanted to plant some flowers around our mailbox, and ended up at Coward Farms to see what we could come up with. It was my first visit, and I was amazed at the thousands of varieties of stunningly colorful annuals, perennials, hanging baskets, and more. Rows and Rows of beautiful flowers everywhere. We ended up buying four flats of pretty pink and purple perennials @ $2.95/flat. The Raspberry Parfait Dianthus will really beautify our mailbox. They also have a store with all sorts of home decor and furnishings. Note that Coward Farms is open during the year in three distinct time periods - Spring from May 1st - July 3rd, Fall from Sept. 1st - Oct. 31st and Christmas -starting the Friday after Thanksgiving.

So glad that I finally found Coward Farms! It's well worth the 30min drive from my home in Canton,…read moreCT. Coward's always has every plant I am looking for - even newer Proven Winner breeds that the nurseries around me here in CT don't carry....AND, at a fraction of the price! The prices are amazing! And thank you to all the helpful staff who are always willing to answer my questions, give me advice, and at one point, even direct me to a competitor's nursery for a late-in-the-season plant they were temporarily out of. Coward's is a class-act business

Twice my husband bought me flowers from CT Flower Shop and both times the flowers were nearly dead…read morewithin 24 hours. The first time I didn't say anything because I didn't want my husband to feel bad. This time, for Mother's Day, when the flowers were a wilted mess within 24 hours I decided to write to the shop and send photos to give them an opportunity to make it right with a refund or replacement, particularly since my husband spent over $180 to have this arrangement delivered. (By the way, the arrangement is appallingly overpriced at $144 and my husband prepaid a hefty delivery fee and an additional very large tip of $20). Although she has promised to send another arrangement today to replace it, she had the audacity to say next time I should follow the instructions and give it water because she claimed there was no water in that vase when in fact it was 3/4 full of water still. The photos provided in my email were close-ups of the wilted flowers and didn't show the vase. I couldn't believe how insulting her response was, trying to deflect blame on the customer. I sent her a response with an additional photo of the full vase of water.... did she think a bouquet of flowers was going to drink nearly half-gallon of water in 12 hours since delivery????? We regularly give businesses second chances, often more, but when a business blames the customer without evidence/justification that's a deal breaker for me. I told my husband just now that he should never use that florist again. I'd rather have no flowers than get poor quality, overpriced flowers from a place that would insult customers like this. Follow up -- in a subsequent email response to me when I had told her that I didn't appreciate her insulting comment, she accused me of refilling the vase after the fact and claimed that my original photo proves it, and refers to me as "triggered". I've added a photo of this communication. And, the first two photos I had attached to this review are what I had sent her (not the one focused on the vase which I sent her after she insulted me). I'm adding to this review a duplicate of the one photo I had sent her and I've added a notation pointing to the water line in that photo - the photo she's claiming shows there's no water. Can you imagine an arrangement drinking over half a gallon of water within like 18 hours LOL. Her behavior in this situation is appalling. 5/13 @ 12:37pm ET: Adding my response to the florist's comment below: She has been repeatedly rude. After making crazy accusations and calling me triggered in email, I told her to not bother sending a new arrangement and instead to send my husband a refund. She was given the opportunity to make it right with my outreach and she chose to be incredibly rude and insulting and direct blame at me rather than just graciously taking accountability like a professional would. After her repeated insults I decided I prefer to not have her come to my house at this point. I've never had to write a bad florist review in all the years my wonderful husband has had flowers sent to me at least 3x/year...till this terrible encounter with this rude woman.

Everything is expensive these days but it was worth the smile and joy that it brought to a good…read morefriend.

Beautiful, unique, tulips that have a great bloom time, and an exceptionally lovely person growing,…read morecutting, arranging, and selling!

From the owner: We are a boutique micro-flower farm, growing specialty cut flowers that you won't find in a grocery…read morestore. Local, seasonal flowers and foliage are our specialty. We are passionate about sustainability and never use floral foam. We offer wrapped bouquets, DIY buckets and custom arrangements, All orders are designer's choice using the freshest flowers available from our farm. Follow our social media accounts to see what's blooming. By appointment only.

Very pleased with such ease of ordering online and the elegance and simplicity of the white flower…read morearrangement they did for a close family friend . Will definitely order fr them again. Thank you.

We use flowers by Webster for my birthday every year, their bouquets are so beautiful and well…read morecrafted. Customer service has been great any time we've needed to talk to them but also utilize the online ordering often. Flowers are expensive, but they're not that much more expensive than anywhere else and I like supporting local florists instead of a large chain.

Beware, unlike reputable local nurseries, this merchant has A NO RETURN POLICY. A friend purchased…read morea Dwarf Cherry Tree which just about died within a week. When she called to let the merchant know, the owner gave her some instructions to see if it would come back but unfortunately it didn't. She called back to say she was going to drive that way and wanted to know if she should bring the dead tree back or just bring a photo so she could get a new one and the woman who answered this time was extremely rude. She asked to speak to the owner and he was also extremely rude and stated he hadn't replaced ever and he is not starting now! Unbelievable!

My wife and I are big DIY junkies who are slowly restoring a 100 yr old colonial revival. While we…read morefeel pretty confident with our interior renovation skills, plant knowledge/ care is definitely not one of our strong suits. When we first tried to make our yard look nice we went to our local Home Depot to ask them questions about what we should be planting based off of the acidity of our soil and the look we were trying to achieve. Shortly after starting the conversation the employee's eyes would glaze over from lack of caring or confusion. Not to mention you had to hunt through the plants offered to find one that appeared in good health. Frustrated we left without buying much of anything. One day on the way to our hair dresser we stopped in at this nursery a block away from the salon and were super impressed with the service and selection. I would say their products are 20% more expensive than the big box store but are also in better health and come with tons of free advice on how to successfully plant and grow your garden items. This place is fantastic for plants, trees, and advice on how to care for your yard. So far we've purchased a linden tree, endless summer hydrangeas, honeysuckle, and bleeding hearts from this nursery and everything is thriving, we couldn't be more pleased with their products. This place is best for trees and shrubs, if looking for hanging baskets or vegetables I would frequent a different nursery or your local big box store.