I rarely leave negative reviews, but I feel obligated to share my experience with Mulberry Mill Station.
I spent months planning my June 13 event and provided detailed PowerPoints, emails, text messages, and photos so everything would be set up exactly as discussed. I also supplied most of my own décor, including linens, dinnerware, centerpieces, candles, signage, and my flower wall.
Unfortunately, my experience with the event coordinator, Denise, was extremely disappointing. Several important details were not completed, including my flower wall, candles were never used, chairs were missing, my family had to finish setting up tables and centerpieces, and the personalized place settings I planned were not arranged as instructed.
To make matters worse, I was charged hundreds of dollars more than I expected, including a setup fee and other charges that I believe did not match what was quoted or discussed. Despite providing documentation of our conversations and the venue's pricing, I have been left trying to recover money for services I believe I either did not receive or that were billed differently than agreed. read more