Good service & ok selection of juices. Won't be a regular--out of my way--unless I happen to be…read moretraveling south of ft collins.

I have never seen customer service this bad. The girl with the long hair just wants you out of…read morethere. She will not help you find anything. She just stares at you. I'm sure they will not be open very long at all. The positive reviews are from the store it's self I found out. Found a really nice place where they actually want your business in longmont.

Knowledgeable staff made an out-of-towner like me feel comfortable…read more Very clean and an exceptional selection! The staff member wore a kilt, which made the experience even more memorable.

A great cigar lounge, very comfortable, great selection, I highly recommend this cigar lounge.read more

My local spot. Prices are on point with everything else around, lots of selection from pipes to…read morevapes and everything in between, and everyone is always super friendly!

Dude couldn't double check, gave me the wrong brand of grinder. Charged me for the better one…read more Gave me a cheap one. And a it's purple. Not blue. These guys ripped me off, and then couldn't even get me the correct color! And you know about their BS "absolutely no exchanges/RETURNS" so they took advantage of that, and just decided to have fun on my account, swap out a better grinder for a cheap one charged me for the better one..

Great products and prices. Had Via take me there. They picked me up afterwards. Very nice…read moreexperience. .

Glassware I've been…read morehere a few times to purchase some glass and the selection was pretty good. The staff is friendly and the space is clean. The pricing is a bit on the higher side then I'm use to but they do hook you up with a small discount when you're buying a few things depending on if their feeling extra generous. They had everything I needed as far as a new bowl to replace the one that I broke and cheap handhelds when you're on the go and need a quickie. I'm not a big smoker anymore but I take an occasional puff when I feel like it. Ain't nothing wrong with that ;) Anyway, the only reason why I give this place 3 stars is because it can be so much more. I do come from Cali where some shops like these are out of control fancy with pricing to fit the masses, so maybe I'm just particular. Parking also kinna blows. There's literally 2 or 3 designated spots in the little alley way and curbside parking is cool but I'm not a fan of that because of traffic & police. HAHA! Someone (filtered) did mention that they don't really sell local glass which is a downer considering we're all trying to buy & sell locally these days. Maybe I should look more into that. Not a bad place by all means, so check it out because it might be the best one in the general area of Longmont.

This place is now CO smoke shop and is run by some of the nicest people now. Much better than the…read more"hookah hookup" people that had owned it before. Great selection of shisha, coals, marijuana accessories, snacks etc. I'm glad that they are the owners now, I'd say give them a shot, great prices on shisha and coals and the rest of your tobacco accessories.

Product is good, people are good people, however when it comes to disposables. Be careful. Cause…read moremaybe you'll run into the issues I have. Which is the most irritating thing and then you got employees giving you a stank look as if you're scamming or some shit. I ain't got time for that, especially if I send my wife in there at times and it's the same ordeal. Anyway. In my experience at vape vault whether I buy a new line of disposables or a clearance line disposable, cause sometimes ya boi is paying with change lmao, it's always burnt in the first day. This last time, I go back to get a refund and was told they wouldn't do it for me again. That I have 30 in my return history and that's why. Like bro I get why and I fully understand but if your product in various brands are doing the same thing such as not hitting, abruptly not hitting with the light on like it is, burning within a day or spitting. I've even gone through a whole box of disposables in front of them and each one did the exact same thing. That's something I can't actually help. I'm not just going to throw you guys $10-$40 and then have to go somewhere else. The fact homeboy laughed about it wasn't cool either. Cause obviously you think I'm bullshitting you. Why would I go back n forth three times in one day? You really think I want to do that ? Lol It's sad because they're the closest to my house. They're all very nice people generally. However I've bought the same brands they have at other places like red star smoker friendly and up n smoke and have had no issues whatsoever. Not even once.

They're close to my job and convenient I would go here in a pinch for sure. They had some good…read morestuff in there. Maybe priced higher than I like but it's good when you need something right now and can't get to your normal spot.

It's sad that I'm leaving this second review. 9 months ago, the crew that worked there, absolutely…read moredid what they are supposed to and took care of their customers. 9 months ago, I left a glowing review and sent everyone there I could when asked about vape stores in the area. Fast forward to today and the manager that was on duty today, had ZERO interest in working with me. He didn't want to help me replace the O rings on my current tank because just like the last 3 exact same Voopoo tanks I had (the one I went in there with today,was the one I got from them only 9 months ago)it started to flood the carb area, AGAIN. Then I asked about replacement tanks since they wouldn't help me with the O ring, what were the current options. The kid I was working with originally doesn't normally work at that location apparently. So he didn't really put in much energy in getting me into something better. So I chose one I've used in the past. I also brought a whole bunch of unopened coils, still sealed in their packaging. I was ALWAYS told in the past that if things didn't fit/didn't work out as long as they were sealed they would let me trade them out. REGARDLESS if the issue the coils didn't work because of my fault or their fault. Didn't matter, they ALWAYS took care of me. That's WHY I went to that Red Star location always. The manager on duty today, gave me ZERO options. Said it was company policy to only do that when they make mistakes. That's new to me in the couple of years I've been a customer. I've spent hundreds, probably thousands at this location over the couple years I've been a vaper. I won't be returning anymore and if anyone asks my opinion about this location, I'll be sending them elsewhere. I understand there's company policy, but what I was asking for a simple trade out of the coils ONLY, one box for a box - simple. I give back an entire fully sealed box of coils and get a new box that for the new tank I was willing to purchase today. Again, ZERO care from the two dudes on the floor today. I understand in retail there can be a fast/high turn over rate. I try not to get too attached to specific staff. But what happened Red Star!? You completely turn away from taking care of your customers to any degree? I doubt anyone will read this. My Google review I made 9 months ago compared to this one tho, MASSIVE difference. If nothing else, I hope like hell the DM for this area sees this review and has a chat with their staff. The sealed coils I was asking to trade, again, fully sealed brand new box of coils that were LESS than a week old. The dude didn't even ask me if I had an account there to see my purchase history. Just full stop did NOT GAF. Do better or y'all will lose more customers with this BS way of handling your customers.

The manager that helped us was super helpful! He knows his product and is super helpful. I love…read morethat they have a printout of the flavors offered instead of trying to read the little labels! Pricing is amazing as well very affordable! Will definitely be returning!!!