Carrie helped me get my unusual tax situation on the right track and I look forward to continuing…read moreworking with her in the future. Price was also very fair.

From the owner: I have been in the accounting and tax preparation industry for over 20 years. I work with both…read moreindividuals for their personal tax returns as well as business for monthly, quarterly or annual financial preparation and business tax returns. I am a U.S Army Veteran and an enrolled agent with the IRS and my business is licensed and insured, weekends by appointment only. See my website for online booking details.

If you want your taxes done right this is the place to go. Mr. Connally has been in the accounting…read morebusiness for over 50 years. He is an expert and knows all of the "ins and outs" of taxes, accounting, and financial planning. They are highly recommended.

Don't expect your taxes to get done on time. Don't expect them to answer the phone. Not happy with…read morethem at all.

My entire family - three grown children, their families, and me - all use this branch now to…read moreprepare out taxes. Some are more complicated than others, partial business owners, self-employed, etc. but Townsend is always great to deal with and takes the sting out of tax season. We will never use online services or the big national tax services again and will ever try to do our own again!

I've been using the Duluth branch for over 40 years! There are great people here to insure you get…read morethe largest refund possible, and that your taxes are filed correctly! Ms. Carol has been taking good care of me for about the last 10 years now. I've tried other tax companies, but my loyalty is with Townsend Tax!!

We have been going to Trey Kinsey for about 10 years. He is very knowledgeable, courteous and is…read morejust an all-around good guy. We have referred several friends to him and they always have a good report. If you are looking for someone who you can trust to do a good job EVERY time, then this is the guy for you.

From the owner: We have been in business for more than 20 years and have prepared thousands of tax returns for…read moreclients. We are detail oriented and always keep our client's best interest in mind with every decision we make.

I have been using this firm for a number of years and they have prepared my annual income tax…read morereturns. Ellen explains my taxes in plain English and in ways that I can understand. I would highly recommend her. David O.

Update 9/25 Ellen followed up Friday saying our personals taxes were completed. Not filed, just…read morecompleted. Remember, we have paid our retainer, and we have paid every invoice to this point, paying them electronically day of receipt. After noting she's completed our personal returns Ellen's email turns angry. I'm deciding whether to post Ellen's response because it carries financial threats regarding our filings, and what I perceive as ultimatums. I will share the email with anyone who requests a copy, however, I will fall short of posting at this time because it is quite concerning and I have to consider long term what our options our. When I requested our Personal taxes, as well as documentation that they've been filed, Which is what I had to demand regarding our corporate taxes as well, below is one of several email responses from Ellen, again, I described another above. As a side note, regarding Ellen's message below, I asked for her to tell me what part of my review was not 100% spot on, to which she did not address. On Sep 24, 2024, at 6:39PM, Ellen V Springer, CPA espringer@springercpa.com wrote: Why should I send it to you after the way that you blasted my firm on Yelp? Why would you want anything else from me? Perhaps you would be happier with someone else doing them. So remember, Ellen has all of our personal information. We're coming up on our filing deadline, We've paid Ellen's retainer and she told us Friday she had finished our returns. This is her response. My response to Ellen came this morning, 9/25/24. Ellen, If Karen and I don't have answers by noon regarding our personal returns, I will post your response, verbatim, without hesitation. We refuse to play games with you over a matter as critical as our state and federal taxes. Your continued responses are emotionally based responses. Your responses are void of resolution. Your responses, rather, are combative, circuitous and misrepresentative of the facts. You're holding Karen and me hostage as to how you move forward? This is gravely concerning and highly unethical. Karen and I have grave concerns as to how you've responded to us in a highly threatening manner. Karen and I have grave concerns as to the context of your recent emails. Your threatening tones from your email response where you first write that you've seen my fact based review on yelp, to you feeling it necessary to put in writing "Why Should I?" There are professional and ethical concerns that Karen and I both share regarding your actions, your words, these concerns run so very deep. When we finally receive a response from you it's laden with threats? You said in an email that you completed our personal taxes last Friday. If Karen and I do not receive a copy of our personal taxes by noon today, if we do not get notice today that you have filed our personal returns by noon today, I will share this email thread and seek outside assistance for resolution. Karen and I will do what we need to do to address this ethical and professional concern. Your threats regarding the critical nature of our personal information, our state and federal considerations, are causing Karen and me great stress and undue worry as evident in the emails and calls I initiated the week of September 9. I will not address this further with you. We are at the mercy of your intentions and actions regarding our personal filings, and that is not good for Karen and me. Sent from my I phone Regards, John Grattafiori TheGrattafioriGroup.com Ellen V Springer, CPA 11:42AM (22 minutes ago) to me, Karen I just got to the office from having doctor appointments this morning and I am calling the Georgia Board of Accountancy to determine what course of action to take. With warm regards, That is her response after I requested a copy of our personal returns as well as a time stamp of the filing. I filed a complaint with this board w/o 9/16. If you are familiar with accounting firms, many, like Ellen, create a portal to share information. To this date, nothing has been uploaded into the Portal from Ellen, no update, not a thing. Remember how many communications I had for a week just asking for an update? We have already paid Ellen several thousand dollars and we are still waiting for personal returns she said we'd have by 9/11/24

I can't remember how long I've been with Paragon. That's how lovely the relationship has been…read more Reports come on time, questions are answered quickly, support is practically immediate when problems arise and everyone is just so dang nice. I've trusted Paragon for years and I don't see that changing anytime in the near future.

Paragon does an incredible job of handling complex tax issues. couldn't do it without them. would…read morehighly recommend to anyone needing tax services!

I hired this firm back in December of 2021 for a tax issue I was having. There was an initial…read moreissue after I paid them, as I had sent them (as requested) personal information and my tax returns that went "missing". They never found them and I had to send them again, of which I had my husband hand deliver. They asked me to send subsequent information, which I did. I even sat on the phone and discussed it with their Admin. I received "statements" from them but no other communication from them other than that. No emails, phone calls, no standard mail. I admittedly did not keep on top of it as I should have, but in our initial meeting, the accountant Mr. Hagan told me that the IRS was extremely backed up, and this was reiterated to me by the media. I run my own company and have 3 children, one of them is special needs, and home full time, so I am needless to say, very busy. I take full responsibility for the fact that I did not check in with them but believed that if there was an issue, they would have contacted me. Today, it came to mind and I sent an email to inquire as to my case's status. I was shocked when I received the following response: **** Jennifer, After multiple attempts to get the required deduction information from you with no result, Mr. Hagan reluctantly had to close out this case. He applied the initial prepayment outlined below toward the work that was already done and then wrote off all the remaining time that he had in the case that was over what you had originally paid. We hope you understand that we can not keep a case open when we can not get the required information from a taxpayer to properly prepare and file a return. ***** There were no requests for any additional information other than the one that I responded to and called and went over with their admin as stated above. There is no communication other than what was stated as I keep all emails, phone records, texts, and communication for EXACTLY this reason. What "work" was done? If they did not have any information as they claim, then what "time" or "work" was invested?? How can you do any work if you have nothing as they claim? If they "closed" out my case, why did they not return the documents they had received? Why was their no "final" statement sent via mail or email? Their claims are clearly not true and they are attempting to shift the blame for their mishandling of my case. I have only 2 statements that they ever sent me, one from April 2022 and June 2022 - both state that I had paid $500 but there is no deduction for any work done. The June statement is the last communication I had from them. So not only is personal and private information of mine "lost", but they are now claiming work that they did not do and trying to shift blame and taking money for services they never did. That is extremely dishonest and shows a lack of integrity. I DO NOT recommend Hagan, Johnson, and Associates for business or personal taxes and I will be filing complaints with the Better Business Bureau, The State Attorney General, and the Georgia State Board of Accountancy.

Professional and much needed for any personal or business needs. I met with Rodney and he gave me…read morea great presentation and he didn't use the hourly wage to go slow he really did what he said he would and helped me tremendously. I will suggest them for any small to big company for all financial and professional guidance .

We were charged so much to have our business taxes done here. It was really shocking. We went with…read morea different CPA the next year. Our cost ended up being 1/5 of the previous year, AND our new accountant found a mistake in the previous year's taxes that would have benefited us. Keeping looking and go somewhere else!

This review is restricted to the Muchnick half of the business. I have no dealings with the other…read morehalf, and cannot review it. I found this accountant to be condescending, narrow-minded, and syncophantic. He was quick to give off-the-cuff, brush-off answers rather than researching the complicated tax situations that we were dealing with. Will not use again.