I was there for 16 days of rehab in July following a knee replacement. Excellent medical care and…read morephysical therapy by staff; very attentive and caring. Food was okay... they have a lot of people to feed three times a day. My biggest complaint is lack of action by the office re: a sizable refund. I was required to pay a deposit equal to one month, and then my insurance company paid all charges in full. I was discharged July 30 and called on Sept 15. A person called me back 2 days later and left a msg that a refund check would be sent out in 3-4 weeks. It's now been 6 weeks, and no refund. I'm looking into alternative methods and agencies to get my money back. This has really soured me on what was a great clinical stay.

Food stinks and is always cold . This was breakfast today. Every meal has been cold . Recommend…read morebring your loved one food from somewhere else

1 star is more than generous, and I would give no stars if possible…read more I am in pain due to a sore heel. I scheduled several PT appointments and was told I needed a first visit consultation with the Therapist. My appointment was scheduled for 7:00. I showed up before the appointment, and there was no one in the office. I received an apology, but this is not a place I can trust to be there when I needed help. There was a tech outside the door, but she was also locked out. There are several miscommunications in this poorly managed office. The phone voice mail message states they do not open until 8:00, when they schedule appointments for 7:00. The person setting up the appointment obviously does not communicate with the person who needs to be there for the appointment. Sad. I get an automated text message reminder that I have an appointment scheduled for 7:00. Maybe that should be sent to the therapist????, so he can keep the appointment. I had a similar customer service experience at Athletico several years ago. The therapist was the only one there, and kept asking me to wait while he answered the phone from his wife about dinner plans, etc. These folks should have the education to be good at therapy, but they need basic time management and people skills... Not a service facility in my personal experience. Not ever going back. Recommend others to find different locations as well, since Athletico has wasted my time on 2 occasions.

Excellent staff and help! My physical therapist Nicole is absolutely the best. She is very…read moreinformative, helpful, and always made me feel at ease. I grew to enjoy my sessions with her, even if they were sometimes painful (due to my own problems, not her administrations). With her help I felt better and stronger than I had in months!!

Jillian and her staff are very knowledgeable and personable. They make it fun for my tween to go…read moreto therapy.

From the owner: At Ivy Rehab for Kids in Bloomington, we provide pediatric physical therapy, occupational therapy,…read moreand speech therapy to meet the rehabilitation needs of our young patients, their physicians, and their parents. We work with children from birth to adulthood providing timely, individualized therapy services in a caring environment through the personalized attention of a committed staff. Our skilled staff provides individualized treatment plans specifically for your child's needs and development.

what a rip off, they saw me for about 45 minutes and tried to charge my insurance company over…read more$600, the therapist was supposed to be working on me and was just talking to other people and had no concern on my pain, do not go there

Good with my Mom Improvements seen from PT and visits…read moreNice staff and considerate Greatful

Below is a little background:…read more I would like a referral or consult for a possible suit against OSF, Carle Healthcare, McLean County Orotho, their systems 3rd parties in regards to my Moms pre-post fall, hip replacement and leg pain that was mis-diagnosed and wrong protocols used in hind-site. She has lost mobility due to pain (pre and post surgery) that did not require a hip replacement but rather we find now was back nerve related. This has gone on over 3 years now and even after surgery has lost leg mobility. Do you hadle these if not, can I get a referral? I avoid local attorneys as they all have conflicts of interest with local medical and insurance companies but reaching out anyway,. Staff nice (not their fault) but have had numerous issues with OSF, Carle and McLean County Orotho (surgery) as well as Il State Insurance and has been quite the negligent run around it seems. After falling 3 years ago where my Mom hit her leg on the edge of a counter, she went to OSF Healthcare, Bloomington. They did xrays and said nothing was found and to just go home and rest/take ibroprofin. She was pretty much in good walking and mobility before this occurred. Doctor visits did not result in much even after she expressed concerns and continued to lose mobility and pain increased. Eventually she was referred to an orthopedic (McLean County Ortho- Bloomingon). A doctor (unnamed) recommended a hip replacement and Physical Therapy as he said he saw leg pain a lot in farmers who walked alot and credited it to bad Rheumatoid Arthitris in her hip, aging (only in 70s) and for which replacement should change and fix or help the leg pain. (which ended up. She had no real pain in her hips at all but reluctantly agreed to this., She did Physical therapy at home and as recommended on site) but the pain in her leg was still extreme even after the surgency and healing. The doctor confirmed her surgery was healing. A nurse at the Physical therepist area on follow up again said "maybe your pain tolerance is low and you taught yourself to feel the pain and its not that bad." Finally another doctor was visited to look at Mom's back and nerves (which someone apparently thought to be the root cause of leg pain at that point). She was denied by insurance a MRI and had to go to further painful Physical Therapy at Mclean County Ortho to get another NRI on her back this time. Finally was approved (several months after hip replacement) The doctor visit then reviewed the results. Nerves and probably causing the mobile restricting leg pain. This could have been caught or diagnosed prior to hip replacement or after her doctor visits after her fall but noone ever treated her- unsure if it is due to age, insurance run around, protocal, computer machine learning rules or just negligence by Central Illinois medical providers and the network. I see this more and more with handicapped, elderly and healthcare and multiple blatent errors in treating people of certain backgrounds, ages, demographics, health histories etc. This is not new but accelerating it seems. I AM NOT PLACING blame on anyone but clearly my Mom's health by phycially and emotionally has been hard living with extreme leg pain for over 3 years now and even after multiple procedures. Now after Steroid shots in back at the surgery center in Bloomington, there was confusion as the order the doctor reviewed has the WRONG entry point for steroid shot (back Left instead of back Right). Mom was upset further and traumatized more and glad we caught it. People are nice there but this was a clear error. Billing is a whole other issues (operations at all these orgs seems terrible and traumatizing to patients and bill payers). I personally have had major overcharging for a Mammogram and ended up paying over 2000 for something that should have been free at OSF (never again). The doctor and staff proceeded to tell me I was lying about a "diagnostic" as I had a biopsy and a "plug" in one of my breasts. This was not a diagnostic- it was my regular scheduled mammogram - but ended up raking all that$ out anyway as its impossible to fight clearly (one big Collection Agency) in B-N all making $ off each other and collection of "data" that should not be inter-twined or integrated but they do it anyway. Mom - most recently got a bill for my handicapped sister (said procedure/visit for for sister- not Mom) when it was a procedure MY MOM had (not my sister). This takes OUR time and effort to resolve (insurance, mis-billing, evaluating bills, disputes, etc) SaaS systems in Healthcare have become a big mess and alot of mis-billing, lack of transparency and a huge "digital" show (not new). 3rd party breaches happen regularly and local orgs/clinics and hospitals are not isolated from this (EPIC is another issues which has bigger eugenics type issues in "training"/machine learning protocols and recommended procedures for patients. Its bad for our county, state and country.$

The care and quality of care at Advanced Rehab & Sports Medicine is top notch, we keep coming back…read morefor all of our physical therapy needs because every time we get the best service and best results. I highly recommend them to everyone! Drew and the rest of the staff are fantastic!

Would recommend anyone visit. Very professional yet friendly atmosphere. Went in for some hip pain…read moreand within 4 visits, pain was gone. Drew was very personable and knowledgeable about how to fix my issue.

I feel they paid attention to my needs and helped me with a healing plan. With compassion and…read moreknowledge. I had a broken arm. The office staff was very courteous and helpful