Nice, friendly and honest! Mobile auto repair, he came to my house and replaced all my brakes. Fast…read moreand so convenient, I called and he came to my house that same afternoon. Charged me exactly what he quoted, great communication. Highly recommend, I'm so happy I found myself a new car doctor!

These guys are great...Well recommended...they fixed our transmission and transmission…read morecooler!...very fast at there jobs as well...i would use them all day long

Fast efficient Hawai'i required vehicle safety check! No nonsense in and out service, and they…read morecharge what is allowed by law, great value and convenience since I don't have to drive all the way to Kona to get my Honda safety checked! Cartow Kohala gets my personal 5-Shaka rating

Great customer service and clarity regarding pickup and insurance. Area was secured, providing…read morerelief of tool in the back of the truck prior to pickup.

Lawrence was very Courteous, Professional and very Efficient. LB towing was a Great help. Would…read morehighly recommend when you're stuck.

I highly recommend Lawrence and LB's Towing. I compared a few different companies and he had the…read morebest price and was quick to respond to my texts. When planning out the tow, since I couldn't be there, he kept me updated along the way with pictures and texts, to put my mind at ease. His payment method was very quick and convenient. I'm so happy he recently opened his business and that I found him!!

This place has been recently expanded and it TOTALLY different from a few years ago. Great…read moreselection, rivals NAPA and every trip has been good. Even a return once.

Aloha, I'm writing this letter today, to make you aware of…read morean incident that happened at a Car Quest location in Waimea, Hawaii on August 6th, 2021 at approx. 4pm, that was both unprofessional and extremely scary. I came into the Car Quest store in Waimea and said, How you to the clerk, and he responded with, What do you need. At that time, I felt that was a rather rude response to my polite introduction, I said, usually people respond in return, and the clerk began to banter with me about what he said and how I responded. I decided to leave the store and said have a good day, at that time, He came from behind the counter in a threatening manner approached me at the door as I was exiting, and said Don't ever let me catch you outside of the store, at this time he had pulled his mask down and was extremely violent in his actions, This is considered Terroristic Threatening and is not being taken lightly. As if this is NOT BAD ENOUGH, At approximately 4:45p I was at the gas station next door that adjoins the Car Quest property getting gas and the clerk from the Car Quest came outside and was yelling and cursing at me and then approached me in the gas station parking lot and said He was going to snap my neck. The clerk is very unprofessional, extremely violent and a threat to your bottom line. I do not know if this is a Legal or Civil Matter, I do feel there must be consequences to this extremely unfortunate incident. This all could have been avoided with some simple Customer Service. I ask that you review your security system footage for verification and I am making a formal request in writing that any and all digital video and audio of this event that you possess be retained for future consideration by interested parties. Mahalo for your time C J

Well, similar to the other review. Started off good: they answered the phone. I had a simple towing…read moreneed (car stuck in driveway ditch). They sounded interested and available and I sent them a couple pics to key them in. Then nothing: texted 5 min later to follow up. No reply. Texted again later then called several times throughout the day. No answer. Finally texted in frustration at the end of day and got an immediate derogatory reply. I'm left with the impression that this business is some local dude with a truck but that does not make a tow service. Maybe consider calling Chevy at Five-O Towing, or Ted at Ted's Garage. Good, responsible local service, they.

I was stranded on a dirt road and other tow companies would not do "off-road" towing for me. Kaipo…read morewas awesome and towed my car back to town. He made sure to tow my car without causing any scratche or dents. I definitely will use them again.