For the last 3 yrs I have had the pleasure of working with Kim and her staff. She's made sure that…read moreour unit's request are met to my expectations. There are times I know that we press for quick turn around and she's always given us the products in a timely manner. This company has been better than trophy house, which were always back ordered for months even half a year at a time. I'm definitely going to miss working with this team. Highly recommend!

appalling display of manage's unnecessary vir for power while I was in process of $500 transaction…read morewith clerk and artist. Employees processing excellent exchanges with me. Suddenly- wizard of oz comes from behind curtain demanding to have "her" artist return to the lair. This demand was authoritative, demanding and inappropriate given that I was talking with the artist. I advised the manager of such and received a directive to leave her store and take my business elsewhere. Having already paid for my ( Republican) shirts- the air deteriorated rapidly. I needed my money back ... but manager called police saying I was trespassing and she didn't want my business. ( finances uncertain and threatening cops I left her know she was certainly behaving like an itch ( for no reason for a customer simply talking to her staff - about my product order -and design needs - iron about boundaries (omg) . I left went to Trophy House making same order- without issue and after calling bank to assure account not charged. stunned . Yet not surprised as my shirt was for military dependents/family who had experienced foreign /domestic borders from the deployments of their service members... with appreciation for our service members going to these borders for our country. Too much for a business trying to earn a living from the military. My dad - an original airborne parachute trooper - 509th airborne ( verifiable) was applauded by the power and control tantrum of this manager . If she is the owner she should close her business. If manager - well.

This is one of the BEST embroidery and custom plaques shops in Fayetteville. They offer great…read moreproducts at very reasonable prices. I have used them for many unit related projects and highly recommend them. Look no further for the best in Fayetteville!!!!

DO NOT COME HERE FOR EMBROIDERY WORK!!!…read more The service was nice AT FIRST. I explained to the young man up front that I was looking to see if they were able to stitch names on to a nightgown. The man in charge of embroidery came out, I explained what I wanted, and he began to place tape on the gown where the name was going to go. He then said it would cost $20 per gown. I asked him to explain to me why it would cost so much so I could justify paying $100. Then he folded up my gowns and then said he would not do it if I thought it was too much. So, after trying to get it justified but getting nowhere (I would have paid the price if it was a standard reason like $2 a letter), I took the clothes and walked out. When I was sitting in my car finding another shop, the man came running up to my car, asked if he could have the tape back from the clothes. I said sure and grabbed the clothes. THIS MAN THEN WENT OVER TO THE PASSENGER SIDE OF MY CAR AND TRIED TO OPEN MY DOOR! Thank goodness I saw him cross in front of my hood and locked my doors! THIS IS UNACCEPTABLE! DO NOT COME HERE!

I was the worst customer ever. Last-minute (the day before) engraving needed on a Ka-Bar. They got…read morethe job done on time due to in-house engraving. Nuf said.

Service started out happy and fun then it changed when the person who was waiting on us handed us a…read morebook and started helping another customer. We had questions then someone else came to help and wanted us to sign their book for ordering without asking us what we needed. After my wife got loud we finally got service.

I walked in to the store in desperate need of a quick but personalized gift. They were able to…read moremeet my needs and in under 30 mins.

Amazing service! Reasonable Price! They are a fantastic place to buy rings, jewelry and they stand…read morebu their work!

Erin was an absolute Angel. I loved working with her and she made my shopping experience next…read morelevel. I recommend business and with her especially. She made me feel comfortable and with an experience like buying jewelry you want someone who will make a buying a lifetime piece, a lifetime experience. She did that for me. Special shutouts to Reyana and John.

Very professional, friendly, and fast quality printing for very reasonable prices. Needed business…read morecards and Jenn helped with creating a simple design and printed them right there!!! Highly recommend!!! They are just plain awesome!!!

Never disappointed with their services. Cost are a little high but get what you pay for.read more

Everything about this place is phenomenal. I just dropped off my fourth garment to have altered and…read moreI'm still not disappointed. I'm 4'9, so everything is long, my wool coat/pants hemming and sleeve length they've done amazing work. It's been tough to find a place that's not only my dress uniform alterations, and this place kills both. Highly recommend!

Absolutely amazing people. They fixed my gold chain free of charge and I was dumbfounded. Not only…read morethat their hospitality was amazing, I had a warm smile and conversation while it was getting fixed. If you're getting jewelry from anywhere, go here.

Our daughter needed a second pair of earrings to switch between for when the others were being…read morecleaned. They were so great at showing options and comparing prices and comparing the difference of the items.

If you want to be taken care of go to this place. Ask for Robert, he's been doing this stuff for a…read morevery long time, when you talk to him it's almost like talking to a tattoo artist; he knows what he's talking about and he's able to give you optimized solutions to what you want. Robert also have me tips on how to cut cost and shorten turnaround time which was a big plus as I was on a budget. Robert is also very reasonable and understands the old school skill set of customer satisfaction; one of the laser engravings I got done on wooden disk came out just a tad lighter than the others, when I brought this to his attention, he took the new piece and re-did it right there - at No Cost. What a stand up guy. Both the owner, Mr. Kim and Robert have decades upon decades of experience, which is very important. Sometimes the customer doesn't exactly know what he/she is asking for, or what the finished product is going to look like. That's where their experience comes in and they explain to you all of the capabilities and limitations, and how all of that will affect the finished product. My experiences with other places is that they do exactly what you ask for, provide no expertise, and when the finished product is all jacked up, they blame you for it. Overall, I'm extremely satisfied of how everything came out. I will most definitely come back to give them my business. I already referred one of my colleagues to I Stitch & Frame for a laser etched plaque, and is getting it done there as well. Highly recommend this place!

I am currently a company commander in Virginia and we use this business exclusively for our…read morefarewells. The quality of the products we receive is outstanding and he is willing to design the plaques in a customized way based on the specifications we convey. We are VERY pleased with the plaques he's made us. What really speaks to the quality is we have been driving from Richmond, VA to Fayetteville, NC for the plaques!

MKH does gorgeous calligraphy!! I ordered gift bags with the names of the bridesmaids for a friends…read morewedding. Everyone raved about them. I couldn't have been more pleased!

From the owner: I am a calligrapher in Fayetteville NC. It is my pleasure to create for my clients. My portfolio…read moreincludes all things wedding: place cards, menus, welcome mirrors, seating charts, wedding envelopes addressed. I have also been commissioned, by clients to do scrolls, family mottos, poems, invitations, certificates, banners. You name it! Contact me! Let’s make this happen.