I always take my clothes here to get service. They are much cheaper compared to other places and their return time is alot sooner. Never had an issue with anything not being up to my standard. I love taking my uniforms here as well to keep them clean and pressed for the next work day. I usually do a normal starch and that gets the job done and maintains its form days after I've washed and worn read more

I go to Monarch for all the things I've needed in both military and civilian tailoring as they go above and beyond and do great work. My ASUs always come out in perfect, inspection-ready condition: awards, rank, boots - everything. Shannen in particular gives fantastic customer service, putting extra effort into making Monarch the best place to go near Bragg. read more

Never been disappointed with this place. They've done good work with my clothes, and I've had a few times where I needed last minute cleaning and they've come through every time. read more

Good service like any other sew shop. They just absolutely hose you on prices with no real break down. 150 dollars to put on 3 unit awards and two patches without the suit being pressed or cleaned. Kim's is the same quality much cheaper price and you won't feel like your being take advantage of read more

$100 just to get a dressed hemmed. I received no notification that my item was done and when I called to check on the status they were so rude and the first thing asked was if i received a text. Clearly i didn't or wouldn't have called.. i said no and it was past the date they said it would be done by. They looked up the order and just said well its been done you could've picked it up. The customer service is horrible! I wish i could convey the attitude they had on the phone through this post to you all. Go somewhere else or at least go to the one off of Reilly Rd where the employees seem nicer. read more

I dropped my uniform off to get two tapes sewn on Saturday morning at 9am, I was told it would be ready Monday. Stopped by at 4 on Monday and it wasn't ready and was told to come back at 6 and it still wasn't ready! Standing at the counter at 7:11pm still waiting on them to finish sewing in two names tapes! I will not be returning based on this poor customer service. read more

These ladies are extremely rude, my wife and I were there for around 5 mins and we both felt like every question we would ask was a stupid question, by they way the lady would roll her eyes, sigh, and answer the questions with zero patience or respect. We paid 80 dollars for our uniforms and unfortunately the transaction already went through or we would have gone elsewhere. Just to be clear, the Asian or Filipino lady at the front desk, just an absolutely awful attitude. I strongly suggest going ANYWHERE else, doesn't matter how good their work may be, these people don't deserve your business until they learn how to treat their customers with respect and learn some patience. read more

After coming here for almost a year, I'm extremely disappointed. I dropped off my ASU's to get sewn, dry cleaned, and pressed. I told the worker I needed them before Tuesday. It is now Monday afternoon and they are still NOT done. After calling and telling them I said I needed them before said day, I got nothing but attitude and a lot of "I'll call you back when I get an answer" but my phone stayed quiet. Very displeased. read more

The lady at the front today asked me if I had a face mask (while literally, cannot make this up, not even wearing hers, it was under her chin) then told me to go wait outside if I didn't have a mask. Again, she was not wearing hers and forcing me outside of a vacant facility that already has a thick ass glass wall between the counter. But I honestly wouldn't have minded going to my car and waiting for my clothes to be brought out. It was the rudeness, hypocrisy, and sheer stupidity of the woman at the front counter that caused me to drive away instead of wait for my clothes. I'd like to retrieve them on a day when someone with an ounce of comprehension of masks and customer service is working. read more

Currently sitting in my car writing this review because I'm so pleased. This is by far the best experience I have had! Thank you to every person in there. I came in needing alterations on one of the new uniforms that came out, name tapes, badges, and a couple ranks. I gave them a lot to do and explained how I really needed it the following day. They sent a message when it was ready and it was to a perfect standard. Extremely friendly, courteous, professional, and the place smells great and is very clean! This will definitely be my place to go from now on. Looking forward to bringing some ASUs in to get cleaned up and if I need anything else, I will use them! read more

Very helpful and friendly employees! Been going to this cleaner for about 3 years and they never failed to impress me.

I recommend this place to all my coworkers and buddies. I love that they set the awards and badges for you. It does cost about $20 to do so but it is so worth it in my opinion. read more

Absolutely disappointed with the way they handle their customer service. I dropped a bridesmaid dress off to be altered for a wedding, and when I took it out of the bag at home, there was a brown stain on it. Almost like something was split. The stain was NOT there when I dropped it off. I was leaving the following day for the wedding. When I called them the lady basically blamed it on me saying it was my fault. She was rude and very unprofessional. They wanted me to bring the dress in to "look at it" they could not clean it since it was later it the day (I wanna say 4pm). I will not go back here. Thankfully I was able to have the stain removed (not by them) before the wedding. read more

Monarch Cleaners - Uniforms Near Me - Fayetteville, North Carolina

Super super helpful had all the pieces for my uniform needs. 100% will come here always for my time at Bragg

This has been my go to cleaners in the Ft. Bragg area. I've taken all my uniforms here for cleaning and new name tapes and ranks. They are always very polite and professional towards me and get my stuff done quickly. read more

My husband took his uniform to them for cleaning, and they had given him a credit for the aforementioned dress. I appreciate their trying to make it right. read more

See all

Extremely rude & condescending. They need to learn how to speak to other people, let alone customers. I have never been talked to like that in a customer service setting before. Will be using ANYONE ELSE but them next time. Lesson learned. read more

Great and excellent customer service! Really family oriented workers. I always receive my clothing on time and with no faults... Shinene and Diamond are well recommended read more

I will definitely never go here again. I learned my lesson the hard way and should've taken the time to set up my ASUs. As a female, you have to adjust the ribbons with it on. I asked the employee if I need to try it on for them so they could at least mark it but she said no. I was surprised and asked again, "are you sure?" She said, no, we're professionals. When I got it back, the ribbons were of course extremely crooked when I put on the jacket. Just by eyeballing it, I showed the employee the measurements were way off on the badges. Sadly, it's my fault for waiting till the last minute to get this done and taking it somewhere for a set up. They also sewed on the badges in the wrong order on my ocp top even though they had drawn it out when I dropped it off. I can't say I'm surprised at the work done, but I am disappointed at the poor outcome. I got screwed out of $30 just for a half ass ASU set up. This place is definitely just looking to make a quick buck. On top of my dissatisfaction with this poor workmanship, they wanted $4 for what they forgot to tack onto my bill for the badges on my OCP top. Wow, just wow. Terrible customer service. read more

Had a last minuet funeral detail I dropped my uniform off and they got it done in two hours (just sewing a new rank on) I really appreciate it and it was at a good price, even though they were busy they didn't say no, got it done and made my day!!, read more

As a first time customer I was very satisfied with their level of customer service and the quality of their work. The location is clean and professional looking. **Edit** I should have also added they have the best customer service I've experienced at a cleaners to date. To be more precise the staff is genuinely friendly, professional and efficient. read more

Needed last minute sew on & they were willing to do it for me with 45 mins left before closing! Friendly and quick! I appreciate business's willing to go out of their way for their customers. read more

The young girl at the front is rude as hell.. she needs to fix her attitude at least pretend to be nice to potential customers.. I was asking simple questions she just had an attitude like she's doing me a favor.. customer service is key before I pay for anything.. read more

So i went in to get my uniform done for my payday activities this past week. First i want to say that I'm an African american female and is a soldier in the US Army! And i don't normally do reviews but i had to at this point...as soon as i walked into the store the korean chick at the counter immediately Tried to turn me away without even servicing me and had an attitude ..But a fellow soldier who is white came in and got excellent service from the korean chick and she didnt have an attitude while servicing them! Shoutout to Ms.Cece for helping me and pointing me in the right direction and not being a rude and prejudice person. The 2 other black girls in there were helpful as well and super sweet but the korean chick will be bad for business if she doesn't treat everyone with respect! I love monarchs but i definitely felt discriminated against by the korean chick and if y'all aren't careful she'll be the one to cause your business to close...totally disgusted with her customer service and her prejudice attitude! I pray for the people of color in that shop! read more

Well the one on Reilly Rd. It's good if everything goes well they give you a bottle of water each time but don't have a situation where that loose your rhinestone button or messes your clothes completely the you get no water and neither a apology only thing you gets is a notice where they have posted so they won't be responsible..It's always your fault..I brought a new suit there never worn before and they lost my rhinestone button fastener and they said they got an investigative and they said I had worn the suit that was a lie..They ruined my jacket. Remember when you get the water nothing is free, somebody is paying for it.. read more