What a Giant waste of time, I am here at 3 PM on a weekday and they are clearly not open. There are…read moreno signs indicating hours or anything. Super annoying. Skip this one, you will thank me later.

Ordered a game system and some games. The owner had it in the mail to me the day after I ordered…read more(I ordered online at 8 at night so the delay is forgiven) and it was delivered in Texas three days later. Great deal on the games, great deal on the game console, and AMAZING customer service! Will be ordering from them again for sure!

When I come around the area I always stop by here. Very friendly employees and they host very fun…read moretournaments and events here as well. If you are a gaming enthusiast or need repairs come by this place

These guys rock! What would have cost me around $100+ was a fraction of the cost. They were easy to…read morework with, had all my parts needed and didn't make me feel like an idiot. Thanks again guys!

Sold me a broken 360 and wouldn't give me my money back. I was stupid and paid cash. Told me I had…read moreto let them fix it.

Little bro bought a broken xbox that the worker said next day we tampered with it. IT NEVER WORKED!…read moreVery disrespectful. The female manager told me samething, but said she would look at it and if needed would do instore credit. 1 week later manager started speaking policy and procedure and both stated they never even looked at it. So sorry cant help you. Wow there was zero customer service and felt very disrespected. I am an adult and being lied to does not set well with me. In my opinion the manager knew she was going to do nothing for me just wanted to get me out of the store? He is 14, give me a break. I am more mad about the disrespect, and how it was handled than the actual Xbox.

The worker was rude to my son. He went up and said"I have a question"…read moreThe worker said in a very rude voice, he said "give me a minute I'll be with you in a moment" There was no other customer around, he was not doing anything. On top of that the games are all scratched and they don't work very well, we can't return them because we don't live in mount pleasant The workers need to have training on customer serv

Ian didnt only fix my laptop, he got it done quickly and his prices are unbeatable. If you have…read moreproblems with your macbook or really any technology, Ian's your guy. I will definitely be returning if I have any future problems with any of my devices.

Pretty awesome store! I look for CDs there and buy video games and console! Awesome price for the…read moreNintendo GameCube with cables for only $100! The only downside was the price of Luigi's Mansion.. $50 and it wasn't even in its original case and yes I know that those types of GameCube games are expensive now days but come on! At least give me the actual cover art instead of the store logo if you're going to charge me an extra $50. Other than that awesome store if you're looking for retro consoles and just be careful with the game prices. People were pretty nice, but the quality on the phone is so quiet I can barely hear them when I call to ask a question. Pretty cool store.

I am so thankful for the amazing service at Media Reload! The technician was able to fix my son's…read moreiPad quickly and efficiently. He was professional, helpful, and kind throughout the process. Highly recommend for any tech repairs--thank you again!

Deal with Richard if you are selling! Valerie will try to low-ball you! I have a rare old Spanish…read moredollar.

The owners are awesome folks, they take time to talk with you and explain anything and everything…read moreif you are buying or selling... They have great prices on everything from DVDs to Gold & Silver... Happy Happy Happy

Service and Selection are top notch, if you're looking for pieces to add to the collection you…read morewon't regret stopping through!

This store is by far the best Retro Game Store in all of the tri-county area. The owner is super…read moreknowledgeable and very good about checking trade ins to make sure they all work, which is more than I can say about many of his customers who run shotty businesses. He always keeps a good selection on all systems old and newer. He only takes quality stuff and not any junk condition items. He also sells some arcade games and has some you can play depending on what days you come in. Last but not least...he will repair games and systems as well. I can't recommend this store enough. Skip Retro Taku, Disc Replay and Game Pawn. Come here instead

The store WAS decent when it first opened but, now is either junk or OVERPRICED…read more The staff is hit or miss as far as being helpful or friendly. The selection is now clearly well picked-over. The ONLY saving grace is they do TRADE!!! When you enter the store, the smell of B.O. and cheap cologne (Axe?) almost knocks you out!?! (To be fair, the same can be said for Disc Replay on Linden Road, Flint).

Didn't have what I was looking for, but staff was very friendly, customer service was excellent…read more Prices are generally better than gamestop but I haven't traded anything on there, so not sure about trade values, but I'm guessing it's better than gamestop. Maybe I'll bring my ps3 in later and update this review lol. Location is a bit out of the way for me, but the customer service is excellent so I will gladly go out of my way. Do yourself a favor and check these guys out

best place you're going to find in northern Michigan. Knowledgeable and friendly people that made…read moregaming their passion. Lots of great memories thanks to the people and friends made there.

The way this store is set up is very offputting and unwelcoming. Being a gaming store it makes…read moresense to have tables set up for games, however nothing makes you feel more intrusive than walking in to a bunch of grown men playing in 3/4s of the storefront. Very difficult to get around to see anything, and it makes you want to leave almost immediately after entering. Learning that the owners are incredibly shady and have pulled multiple scandals with consignment art was the final nail in the coffin. I'll order my tabletop gaming supplies online.