Greeted with a smile and acknowledged as soon as I walked in. I come from customer service background and was pleasantly surprised. I will definitely come back. read more

Very pleasant greeting by the Manager at the counter and a very quick and easy transaction! Highly recommend this location and it was easy to get in and out. read more

So I'm looking for a print shop to get a huge poster printed out for an upcoming party and this is my local ups store. I literally live like 2 blocks away from this store so this would obviously be my first choice to go to. Well after reading the reviews i find it very amusing that the local ups owner needs to comment on every negative review. Local owner you are making your store look very bad. Very unprofessional. I will definitely not be stepping foot in this ups I would rather drive to the nearby Downey Fed Ex. Get it together and try to help your customers out. (The .50 tape thing was horrible) thanks Yelpers. read more

They're only getting 3 stars because I was in and out quick & the young lady that helped me wasn't rude, I'm giving them 3 stars because they charged me .50 to tape my box, what the hell? What happened to good service they're already making money on the shipment!!! read more

Great service to get a letter mailed that I needed ASAP. Very helpful guy, made all of this process very easy. And very affordable. Thank you! read more

I am so thankful for this store here's why.. back in July I used this store as a drop off location for a return to T-mobile. T-mobile is claiming they never received the package 2 months later and charged my bill an extra 250.00... I lost the tracking slip and had no proof. This kind man Idle Kotico took the time to do the research and found all of my information.. The customer service was excellent. He was kind, fast and extremely helpful.. I wish I could give more stars. I support my local businesses. read more

UPS sucks. I already told the dispatch their guy is going to the wrong address and leaves notices in my neighbor's house. They messed up my packages. And now they are asking me to pay $5 extra for me to pick up at their store. Unbelievable. US Postal service is better and I cant believe these guys are still in business read more

This places tried to find any excuse to nickel and dime you for anything. 50 cents to tape my box closed or attach my printed label? No thanks. read more

I don't know what everyone is talking about? I always go to this UPS store and the owner is always friendly to me and to his other customers! Maybe a cultural difference makes people think he's being rude? I have nothing bad to say...went in on Monday of this week. read more

So based on the reviews, the owner might suck but at least he (or someone else) had the good sense to hire Sheryl (hope I spelled that right). Went in today with my dad. She gave us a price estimate on our packages. We came back a couple hours later with them and she was extremely cordial. There was a man cursing on the phone outside but she remained calm. There was a woman on the phone with the company that was supposed to ship her something and she put them on speaker for Sheryl to talk to. She helped two men who only spoke Spanish with their copies even though she didn't really speak Spanish (and even joked with them!) She made nice small talk with me and my father. I've never had such a pleasant time shipping packages. She should be the supervisor/manager/owner of this place. Will definitely come back when she's around! read more

I have been coming here to this UPS store for several years now. I have sent packages to England UK, Wisconsin and Utah. They have really taken care of me by helping with the documentation that needs to be filled out before the package goes out. Today I went to e-scan documents and I really didn't have to do anything but stand there and watch the Nice person (maybe the owner) do it for me. Best service ever! Always greeds me with a smile. Thank you! I will definitely continue using this UPS Store any time any day that is needed. read more

I came to this location to drop off a package. The gentleman behind the counter was very friendly. He printed my receipt and I was on my way! Great service! read more

awesome ups store! super friendly staff!! i always drop off my ups packages here!! - rei

Extremely nice and courteous. A few customers inside and they were able to help me fast. I enjoyed the music they were playing while I was waiting. Good customer and fair prices. Will be back. read more

1st and last time ever going to this UPS store to do business. I've dealt with many UPS stores before, but this one is by far the worst. The owner charges you $.50 cents to tape a friggen box closed. Are you kidding me? He is definitely borderline about to go bankrupt if a piece of tape is breaking his business. He is so unprofessional that he has the nerve to get argumentative with a customer over a piece of tape. Do not do your business needs with this store. Take the extra drive to get more professional service from another UPS store that appreciates your business and understands they would not be in business if it wasn't for the customers. This guy has no clue of that concept. Next complaint, the BBB (Better Business Bureau) if you are going to charge to tape a box close, you should post a sign of those charges or advise the customer to bring their own tape. DO YOUR BUSINESS ELSEWHERE, YOU'VE BEEN WARNED!! This is a prime example of people running businesses and have no clue of what the key components of a business is... Your Customers. You sir need to take a Customer Service class. read more

Great customer service and friendly staff. Definitely would recommend for any of your shipping needs.

STAY AWAY! Yelp needs to include a 0 star rating...I don't ship often and this location was convenient for me so I figured how bad can it be? HORRIBLE! I needed an item shipped C.O.D. and thought this would be the safest way. I would be able to track the package and all would be well. I needed the driver to collect $350.00 plus the shipping, a total of $381.70. Well when the driver got to the location to deliver he asked to collect $35.20...???...luckily the receiver of the package was totally honest and called me right away! Turns out this UPS store billed the shipping $31.70 plus $3.50 (not $350.00!!!!) I went directly to the store, after about 30 minutes the assured me they would take care of their mistake and I had nothing to worry about.Ten minutes after leaving this location the owner called and said I would have to have the item shipped all the way back and start over or work it out with the receiver myself! He never once apologized or took any responsibility. I would have thought he would at least reimburse my shipping cost or at the very least the $11.15 I was charged for the box, bubble wrap and horrible service. But no, instead he hung up on me leaving me to clean up the mess. I'm not the type to expect freebies or write a bad review for no reason. Just beware if ur going to go to this location. read more

This place is very close to my house so I come here often. They offer all kinds of services such as shipping printing faxing. The owners always work here and they're so friendly and helpful. read more

This is the UPS store I frequently go to for the fast and excellent service. I have used them for my nursing license renewal fingerprinting and faxing needs. They're so professional and knowledgeable for all legal and formal documents I need for work and school. One time I forgot to bring my USB thumb drive, but they simply accommodated by letting me go online and download the files I needed to print and fax. They're my favorite store to drop off my amazon returns because I come in and leave in less than a minute. You can tell they really work hard to get you the service you need and find solutions for you. Two thumbs up! read more

Amazing service, probably the best UPS store I've been in. Good people, comfortable environment, and gets stuff done well.

Great service help me change a format on a document and let me use his computer for a light editing. Also stayed a little bit over closing time to take care of my needs if you need anything shipped printed or fax I would definitely use there service l. read more

I love this UPS store. The staff is friendly, fast and efficient. Parking is easy and the store is clean. The owner, Idle, obviously runs a great business! read more

This place is so close to my house and super convenient. I've gone multiple times for various reasons. Today I went to get a finger scan and Ilde helped me. He was very friendly and did everything quickly but carefully. Thank you ! I'd recommend this location read more

First time visit to this store, and it will not be my last. The staff was very kind, helpful, and welcoming. They even gave me a discount on shipping costs!! I'm glad I stopped by this store today! read more

Ok good service will recommend to other friends and neighbors this place is very reliable and staff are approachable and helpful with always smile on their faces, good job read more

Horrible there's 5 people in line one worker and one person in the back I ask if that person can help and the person says their on an urgent phone call and that she's the owner wow what a business lady she is gossiping on the phone while her location is suppose to close but can't because there's one worker and a lot of customers read more

I enjoy this place I always leave my packages there and the guy he's very nice and supported! He answered all my questions and concerns I had !!! Thank you!!!! read more

13536 Lakewood Blvd, Bellflower, CA, 90706 The service was awful. The owner/operator was rude and did not want to help me. I asked for a UPS jacket and he acted as though I asked for free shipping. I will never return to this location and will recommend to all my clients and colleagues to utilize a different UPS store. read more

hands down the best service i have ever had in a ups store. keep up the good work over here and thanks for taking me in at the last min.

Great customer experience. There is ample parking in this space and I did not encounter a line at this store. The cashier accepted my package without question or incident and manually input the tracking number since my barcode was unable to be read. In addition, I asked the cashier a question about return labels and he respectfully answered my question. read more

The service was very good. However, they didn't receive 5 stars because the owner is apparently training his teenage son, which is a great thing. That said, service suffers a little. While the youngster did a very good job, he was fighting through the typical apathy for someone his age. Still, I give an overall good rating and would recommend the store. read more

"BAD SERVICE" I feel a need to write about a recent experience I had with this UPS location . . . I'm a notary, and I ship at least 15 packages every week. I have been to this and many other UPS & FedEx locations over the past 9 years to ship packages & make photocopies. But this visit was different. On Friday March 25, 2011, I came in to request a UPS shipping envelope to ship my documents. An older gentleman (who I believe to be the owner) told me that he didn't have UPS envelopes and asked me to purchase one of his plain white ones for $2.00. I went out to my car and found a FedEx envelope. I came back in, turned the envelope inside-out in an attempt to mail it, but he became quite UPSET with me. He told me "That his rent was $4300 per month, and if I don't buy anything from him, that I wasn't a customer of his." He then told me "That it was his right to refuse service to anyone" and then he asked me to leave. No problem, I left FOR GOOD. I recommend BOTH the UPS at: 8504 Firestone Blvd, Downey (next to Panda Express) and the FedEx Office at: 8616 Firestone Blvd, Downey (next to Ralphs.) For BOTH of those locations, the people who work there are FANTASTIC. read more

If I could put negative 10 I would. Horrible service, more than that what the owner is doing is straight out illegal and fraudulent. I went to do live scan and to begin with waited for about 40 min. But that is not the main issue. I got a letter from Dept of Real Estate stating that live scan provider put a wrong code - instead of licensee application, he put a code for a state employee application. When I went back there to complain - he told me that it is absolutely impossible for him to make the mistake. I told him that anyone can make a mistake. He argued with me for about 10-15 min that absolutely not that would be possible. He refused to show me my application that he submitted and finally told me that he is done talking to me, I can do whatever I want and I need to leave. He basically kicked me out because I kept arguing that he was the one who made the mistake because the DRE states so and they even pointed out to a specific mistake HE made! When I went to another live scan provider office and told them this story, they told me that it is very possible to make this kind of mistake and I should file a complaint with Dept of Justice. My advice - NEVER GO TO THIS PLACE! OWNERS ARE SCAMMERS AND LIARS. read more

I WISH I COULD GIVE 0 STARS! The owner has mental problems!!! I went to return my shoes to Amazon, they sent me a wrong size, i forgot a box under the shoes, i came in the store and the other women working there told me 5 bucks for a box, i dont have any money, im a student and a single mother i said okay im a go pick up the box. I came back and of course i forgot to tape it, i have to much on my mind but the owner just start yelling at me YOU DONT WANNA SPEND NO MONEY HERE II ,,you dont wanna buy box you dont wanna buy tape he keeps on going i was like what is going on here, i even came to that awful location before paid to use the computer and print out and he start yelling at me .. for someone to treat customers like that is beyond me, i asked for his name and he denied giving it to me and kept on being more rude, i thought amazon and ups have an agreement with returns i was told to drop it off at ups i didnt know i was gonna get yell at for not spending money there i even had tape in the car but i just walked out and left because obviously the guy was to upset i didnt wanna spend money in his store , i have to send allot of stuff over seas this summer and this shop is closest to where i live but i know i will definitely not be going there again, BEWARE !! OWNER HAS NO CUSTOMER SERVICE. THEY ONLY WANNA EMPTY YOUR POCKET AND IF THEY CANT YOU GET YELLED AT! read more

Been going here for 2 years and I'm supper glad that they are under new management!! Awesome costumer service, fast delivery and polite workers, read all the reviews and I couldn't agree more about the negative reviews but I'm happy that there under new management! read more

I have used this UPS store for a few months now, and I highly recommend them. The staff are very efficient and knowledgable and fast. They even greet me by my first name when I walk in. read more

Customer service at this location is horrible. Owner speaks down to customers. Drive the extra mileage. I rarely place a yelp review and this place deserves less than a 1 star read more

Very friendly service. The clerk Ilde was very helpful and courteous. I come here a lot and never had any problems.

WORST CUSTOMER SERVICE! Cashier prompted me to go to the front of the line and was rude. He was on the phone trying to make a payment for something personal and seemed irritated by me. I was trying to ship a box of books and asked if he could tape it and he took it away from my hands and was like "we know what to do, we know what to do!" It was the rudest encounter and I will NEVER bring my business here again. read more

In and out no problem.the staff was quick and helped me fill out my return paper.it only cost me 50 cents and was great cause that's all I had. read more