The people who work at this location are very helpful and very friendly and accommodating!read more

Went inside the UPS store on Dressler around 3:20 pm on a Monday to drop off 2 packages.There were…read more3 employees working ( or at least I thought so.) Two of them were in the back talking and neither of them bothered to step up and wait on me or acknowledge me. The 3rd employee was off to the side on a computer. After a few minutes one walked up and did something on the register, still never greeted me smiled or said anything. Once employee finished doing whatever they were doing on register I was finally waited on. I'm guessing all three of them were having a bad day.I usually come here much earlier in the day and the morning employees are always friendly.)

This is a "print and ship boutique" in the neighborhood. It's convenient. I dropped off a clean…read morebox packed with bubble wrap that I had collected and saved from packages I received. This "office" reuses it. Yea! Anything you want to help you in business or your home is here, such as small and large printing jobs and copying. Ask for a quote. They package and mail anything by UPS, Fed Ex, DHL and U.S. mail. There are mail boxes, with 24 hour access, to rent for your home, business or if you travel that are safe and secure, and you can buy stamps. They have print and document services, a notary public, and document shredding. Check their website for all services. Call if you have questions. The Office is located near the end of a strip mall next to Cowboys.

The woman said forever stamps were currently 85 cents each. I bought some and looked up the current…read moreprice and found out that they are actually 73 cents!!! I paid over 2.00 more going there. Unless she lied?? And pocketed the money?

Was looking for a shipping company in the Cleveland area to ship some treasures from an auction…read morehouse In that area. I have a lot of experience with various shipping companies and I worked with another postal annex and had a good experience so I was happy to see there was a postal annex in that area. And the richmond annex were a breath of clean fresh air and a long drink of cl-ear clean water. by always being professional yet being personal. and they listened to my requests and concerns. and I paid a fair price. so I called to thank them and I am writing this review to help other people and auction houses in the Cleveland area. I look forward to purchasing from this auction house again.

This postal annex location was excellent! Flynn the manager is very experienced and knowledgable…read more He cared about whether my package would return back properly to the third party seller and advised me on how to handle the situation. This can prevent issues of the merchant not receiving the merchandise and dealing with a lot of issues and loss of money! Both Flynn and Vanessa were personable and patient with me and even saved me the trouble of returning back with the heavy package while I resolve the issue. Thanks Flynn and Vanessa!

I have been to this ups store many times. There is a woman that works there that complains all the…read moretime about her job and how she does not get paid enough. She also has the ability to make you feel invisible while you are standing in front of her She has a terrible disposition.

From the owner: The UPS Store #5845 in Massillon offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Intersection Of Lincoln Way East & Wales Road.

I needed some specific box sizes in a hurry and Pakmail had exactly what I needed...I should have…read moregone here first and saved some time!

Chris and his crew have packaged and shipped numerous and expensive items for me and I've yet to…read morehave a problem. Most people receiving their packages have remarked how well they were packaged.

Mailbox Buddy is a highly practical and money saving product to protect your mailbox investment…read moreduring the winter season due to snowplows and even other times of the year (i.e., street sweepers). I highly recommend this as well as the efficiency of Judy Fiore's website, www.mailboxbuddy.com, for an easy online ordering process!

From the owner: mailbox protectors / mailbox shields from snow plow snowread more

The UPS store has wonderful customer service! Russell, Michelle, and Heather are great people! I…read morelove the energetic competent staff!

I visit the location sometimes multiple trips during my work week to get requested documents sent…read moreovernight to our corporate offices. The staff are genuine and nice. I usually have no wait unless someone just walked into the store before me. I appreciate how quick this store is to get me in and out.

I have come to this store many times. I always have labels on my boxes before I drop them off. I…read morenever need a receipt. My visit is less than one minute every time I've come in before. This time I showed up at 6:30, which is closing time for this location. One of the employees locked the door on my face and told me they were closed. I showed her the labels on my boxes. She told me again they were closed. Awful customer service. Do better.

I have been a customer of this store for a long time. The owner is repeatedly just a jerk. Today, I…read moremessed up an Amazon return and the owner treated me like I was a child. When I left, I asked if there was anything else she needed from me after we figured it out, she lifted her arms at me with exasperation like she was scolding a child and all she said was "to not do that again". Customer service is the last thing she cares about. Apparently she is perfect and everyone else in the world is her problem. After today and numerous other cringe experiences with this woman, I'm switching my eBay store shipping to FedEx. Life is too short to be treated like trash by someone who is clearly so miserable she can't treat others with common decency or respect. I recommend avoiding this store like the plague.

Isaac was very helpful. He is a great employee and we want to thank him. Thank you for your help…read moreand patience Isaac and ups

Friendly and fast, all the time...excellent Amazon return drop off. In and out in 2-3 minutesread more