This review is based only on my experience with their public notary service…read more I had a document that has to be notarized. Unfortunately, the free notary service at my banks only notarize bank related documents. After calling around I found that both AAA and The UPS Store offer public notary services for $5 per "stamp". I chose the latter because 1) no appointment would be required, 2) its location is more convenient for me to piggyback with other errands. The staff were all wearing masks; however, there's no hand sanitizers anywhere. After a short wait I was quickly served. Nothing wrong with this but I was a bit surprised to learn that the cashier herself is the public notary. Everything went through as expected until when she rang me up. "That'll be $9," she said. I was confused. I asked if it was because it was a deed so it cost more. She said there were the $2 clerical fee and the $2 witness fee. Talk about hidden fees! Needless to say, I wasn't happy. $2 clerical fee for ringing up, and $2 for another cashier's autograph?! I called and confirmed: AAA on Trindle Road costs $5, period, no gimmicks, no hidden charges like this one. The only drawback is you would have to make an appointment. With the bad aftertaste, I won't be back -- unless I'm in a hurry.

I have used this store for years. They are always knowledgeable and friendly. Too many times…read morepeople only write reviews when something bad happens. Recently, I had a package not get to where it should be. They have done everything for me...I don't know if I will get the insurance money back or not? It does not really matter, what does matter is that they have done everything they can, without me asking. In these times, people need to appreciate more of what people do, instead of what you think they should do, or don't do! A happy customer....

Family business . Great service. Expensive but isn't everything? They do compete with USPS and…read moreshowed us that their price was lower...

I'd like to give the UPS Store on Cumberland Parkway in Mechanicsburg "0" stars!! I got a shipping…read moreestimate yesterday there for something I was selling on FB Marketplace. The woman quoted me $23.14. I told the potential buyer the amount, and he agreed. Today when I went back to the same UPS store to ship the item(Cumberland Parkway), the woman said it would cost $111!! Unbelievable- how can an estimate be so far off?? This puts me in a VERY uncomfortable and awkward situation with my buyer. To say that I'm upset is an understatement!!

They're always courteous and helpful. We really appreciate that they're open on Sundays.read more

I'm usually a USPS gal, but needed to get my Passport Photos taken so UPS it is! It's $14.99 for 2…read morephotos and the curly haired lady who helped me was very nice. She explained the process to me kindly and thoroughly then once the photos were printed let me use their stapler to finish up my Renewal application to ship from there which was SO convenient. If you need your passport photos taken I highly recommend coming here!

Great Store! Its located inside Shippensburg University Campus next to the CUB. You can get…read morefingerprinting, notary and paper shredding services!

From the owner: The UPS Store #6335 in Shippensburg offers expert packing, shipping, printing, document finishing,…read morea mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Shippensburg University.

Had to drop off a shirt and a dress. Wanted to use the kiosk for Amazon stuff but they didn't have…read moreany big bags..so I waited for them to be done with the customer at the desk and there was no one in the store besides us. After they were done I said "hey, I just needed two big bags for these, and there wasn't any here so I figured I needed to ask" he said "yeah we don't keep them out. next time all you have to do is ask." Which is what I thought I was doing but I wasn't going to be rude and interrupt the customer in front of me for a bag like I'm the only important one in the world. I didn't say that and happily took the two bags and nothing else was said after. I used to work at fedex, customer service/counter I get it can be stressful but I never once made someone feel unwelcome or a burden. Side note: I've read that people say they made them pay for tape. Yes, every place does this. I think it's uptight of a place to charge for closing a return but they literally tell you, in training, to charge for a roll if they bring an open box in. I have many times just taped up peoples stuff for them when it wasn't busy (so others don't think it's free) or slapped a piece of tape on a return. I would say something like "I like you so I'll do it this time, but next time I may not be here so I would suggest keeping a lucky tape roll in your car just in case". You know, being nice and or slightly goofy. In a world full of jerks it really doesn't take much to be a nice person. No, you can't tape everyone's box up but every once in a while when mistakes are made, something is forgotten or a bad day led to a scattered brain it's ok to just be nice and helpful. Suggestion: have a sticker on the door saying provide own tape or buy inside..so you don't have upset people (which honestly guys..is it really the places job to pack and ship without a charge? No, it's not, and you can do better than to yell at people for your own misunderstandings. This is also why I had no problem with just taping up the top of a return because it's not a whole roll or box being used or taped.)

I brought in two packages to return. Both were long boxes and had one and opened. I was returning…read moreblinds that didn't fit. They charged me 1.50 each for a piece of tape to close to box. $3 for nothing. I am not cheap by any means but I was floored as I have NEVER had this happen at any UPS in the country. This owner is nickel and diming people. I will never use them again for the point of it. DO NOT GO THERE

I've been coming here for all sorts of things - notary work, shredding, and shipping - and I'm…read morealways pleased with the experience. The store is clean and the line moves quickly. It seems like they know what they're doing and how to treat their customers. That's not necessarily true at all UPS stores.

I went to this store to drop off a prepaid box. The clerk was rude and unprofessional. They wanted…read moreto charge me to put a 6 inch piece of tape on the box. I kept the box open thinking they needed to see inside. Disrespectful is how I would describe the customer service at this store. I would not recommend them.

We stopped here to drop off a package. It is an older building but fine otherwise. Staff was…read morefriendly and efficient. We were in and out without a few minutes. I will say the doors are r labeled that clearly so we actually walked into the wrong office suite at first, which I am assuming happens a lot. There are marked parking spots for UPS but it a tight spot, FYI

Usually good, but sometimes bad attitude from workers. Please don't take out your frustrations on…read morecustomers. It's not our fault it's busy. Not everyone can be in and out in a few seconds. Sometimes everyone comes in at once. Sometimes you sit there and don't see a soul. Do you have that same bad attitude then when you can relax and play with your phone? Good place to drop off Amazon returns and any UPS packages to ship. Packing supplies are slightly overpriced but that's for the convenience of them being right there for you.

The manager reimbursed me the full amount and said she would deal with UPS. She apologized and even…read morethough it was not repairable or replaceable she did go the extra mile for me.

Great staff that is very helpful. Never have an issue with bring in large shipments. I am always…read moreable to get in and out very quickly!

Horrible customer service. I was there today and the was a guy returning over 50 items! 2 people…read moreon staff, and both decided to wait on him. My package was ready to go, label etc, but one could break away for less than a minute to take my package! I waited for 10-15 min and left. I will go to Linglestown Rd from now on!

The staff made sure not to make eye contact. lol like it's a bunch of kids and they are movie…read morequality awkward like legit I felt like I was a side character in an episode of The Office for a second. The packages we needed shipped got there but my goodness, I think we are the first people the staff talked to. Update: the girl taking care of us tried to get us to pay for it when we told her 5 times to put it on the company account. The managers have had to get involved and they are having to call somebody not here. We are just standing around Update: they literally couldn't do it. This is so wild.

Purchased HP ink through Amazon, but shipped by Office Depot, Newville, PA. This ink is not…read moregenuine HP ink and will NOT print in color on HP printers. Buyers beware. No recourse from with Amazon/Office Depot due to ink purchased back in April.. Originally thought it was my printer and after messing around trying to get it to work on and off for months I finally gave up and called HP. They determined the ink was counterfeit after sending me new ink which imagine that it works fine!!

Right now, this store gets a low rating from me, due to poor customer service. I entered the store…read morelooking for a laptop, computer desk and computer chair. After being in the store, for about 15 minutes, a sales associate finally told me he'd be w/me as soon as he finished working w/the other customers. I got the chair and laptop I wanted, after being in the store for about 30 minutes. I asked the sales associate why did they only have two people working in the store? The reply he gave me was a bit surprising, after he profusely apologized for my long wait. He went on to tell me how Staples is cutting employees hours and might eventually sell out to Office Depot.