Customer service 1-5 Visited this store to drop off an…read moreAmazon package. Unfortunately, they don't offer this service. Fair enough! Upon entering the store, there was one customer and two workers The young man was attending to a customer, and there was another worker in a chair on her phone. when I walked in, she looked up never greeted me, and went back to her phone. Customer Sevice at this location ris dead. Luckily there's so many other places that I can obtain service from that have great customer service. Unfortunately this is not one of them . But, thanks to the young man!

Cute Little Mailbox Store. Very Helpful. Tons of services. Allowed me to use a computer for a small…read morefee. Friendly staff. Neighborly atmosphere

Always do helpful and courteous. They moved locations which is less convenient, but will go to them…read morefor all my mailing, and copying needs no matter how far away.

Great place. Consistent. Friendly. (Go try the UPS store and then you will REALLY see why PakMail…read moreis the best!!!)

Love this place! Cheap shipping cost. Can email the labels I need printing before I get there and…read morethey will have them ready for me. Staff is super friendly and helpful. Definitely recommend over going to a UPS store.

Amazing service. Always assisted with a smile! The office receives lots of traffic and the team is…read morealways accommodating to get their customers in and out. They also have great prices. I'd recommend this SOHO to everyone and anyone. You won't be disappointed !

I dropped off a FedEx package at Mail Central on Friday April 4th around 11:00 am. I purchased the…read morelabel on eBay.com. I noticed Sunday that the package had not been picked up, it didn't have any scans from FedEx. So, Monday April 7th around 9:00 am shortly after Mail Central was open, I went in to ask Troy (the store owner) why my package had not been picked up. She said I must have dropped off later than I thought, I said I know I dropped the package off around 11:00 am. Then she went on to blame FedEx for not picking it up. As the store owner she took no accountability for the package not getting shipped nor did she offer any ideas on how she would fix the error to make sure it would not happen again. I left the package with her hoping Friday was a fluke and that she would make sure my package would be picked up on Monday afternoon at their normal FedEx pick up time. Monday came and went with no FedEx scan on the tracking. So, on Tuesday April 8th I went in to Mail Central again to see what had happened. Troy was not at the store, so I talked to the employee on duty. She stated that all the FedEx packages were picked up. I said that I wanted to looked to see if my package had been picked up. It was absolutely clear that FedEx did not pick up again. I took my package, made a new label and took it to the UPS store. With Troy knowing me and my husband since 2018 when we began dropping of packages at Mail Central, I expected more customer service from her. I expressed to her the urgency I had in needing to get this package shipped, because on eBay you only have a couple of days to get it shipped. I feel like she at the very least should have called me (my phone number was on the shipping label). I feel like she has no urgency to fix what was happening with FedEx or to service her customers.

The amazing lady who was working the opening shift was so helpful. I never write reviews. But…read moresomething about her energy made me want to make sure she gets a little recognition. I hate going and running errands but she made my morning a little better. I wish I would have gotten her name.

never a long wait but there's one woman who isn't very friendly. she doesn't acknowledge you when…read moreyou come in. has happened multiple times but will speak immediately to the person who walked in behind you. not sure what motivates this behavior but it's probably what you think

Always friendly. Always helpful. I live nearby and I don't go anywhere else. It's clean and…read moreprofessional.

$1000.00 worth of tires dropped off with shipping labels. I offered to help put the labels into…read moreplastic packing slips then in the tires. My "free labor" politely turned down. Once tracking is uploaded, this review will improve.

Horrible customer service! Not the friendliest business. I do not recommend this location. The lady…read moreat the service desk seen me waiting to drop off my package while standing in line 10 minutes as the next customer she went out to tell the other service rep there were others waiting to ship packages. She re-entered the building and informed the customer behind me that she could drop of her package at the counter. I informed her that I had a package to drop off as well but I would like a receipt to confirm drop off. She said that I would have to wait in a not so friendly tone. This store was not busy so I don't quite understand the unfriendly customer service.

Very friendly and knowledgeable! They handle all my shipping and I always take my Amazon returns to…read morethem to handle.

Great service. Very friendly and helpful. Worth the small fee for not having to go to the PO.read more

Always a great visit with Mrs. Carla at her shop that does EVERYTHING! Quality is always great, she…read moreworks with your budget and she is FAST! I always recommend her to my clients and family...much better than going to the big box shops.

Needed to do a FedEx drop off so I came here, not only do they take Fedex, ship the other carriers…read moreas well, notarized, have plenty of different packaging and envelopes (different colors, metallic, etc. Anything you need they have it for you here. Service was quick, easy and friendly. They also make signs, banners, have a computer for you to use, etc. I definitely will be back.