Horrible horrible horrible horrible…read more Used this cleaners twice, first experience good and Second experience a nightmare! I dropped off a once worn dress for cleaing the dress was white at top black bottom dress returned Red at top with snags! They offered to fix it and I signed a release for them to fix it but they of course did not fix it....my loss of a couple hundred.... I am writing because I do not want anyone to have this experience..,, I would not allow them to clean my jeans....DONOT USE

This business was in a discount card we bought from a school fundraiser. My husband took clothes to…read moredry clean and I needed pants hemmed. We dropped off, he got his clothes back OK, my pants were untouched. I offered to leave a pair of pants as an example of the length I wanted with the new ones and the they said it wasn't needed. Days later my new pants were hemmed too short. Although the dry cleaning was done OK the alterations were a hassle and done incorrectly. My pants were cut and now shorter than Capri's so unwearable. We're looking for a new place.

Warning do not use this place! I have been taking my clothes to be washed and pressed there for a…read moreyear , no problems. Then yesterday I take my usual clothes and drop them off. The lady took them and looked at them and gave me my ticket. Today I get a call and he says my clothes are stained and damp. I went in to look at them and indeed they are all stained and damp. He is telling me that they were like that when I dropped them off. He wouldn't even listen to me when I told him that they were not like that when I dropped them off. They were not owning up to the fact that they did this to my clothes! I took my clothes and told them I would not be back. They lost a loyal customer. I went to a different cleaner right away and told them what happened. She was very nice, very understanding and said she'd do what they could to get them cleaned.

Topnotch Cleaners. Friendly and professional environment. The owner Dennis is onsite and very…read moreknowledgeable when it comes to cleaning fine garments. I was extremely impressed with the quality of service I received. I spend good money on my clothing and I desire the best quality of maintenance for my garments and Dennis and his staff deliver every time. D. Greathouse

I've been using Professional Cleaners for my dry cleaning and laundry for about 7 years. Full…read moredisclosure the owner is my father in law, but that doesn't change the honesty in this review. Frankly they do an incredible job. Partly because Dennis has a lifelong career of being in the clothing business - from manufacturing to fabric care. When it comes to how to handle a garment, a stain , a whatever - he knows exactly what needs to be done. It's been a part of his daily life for 50 years. He also does the little things that delight his customers like: Always finding and removing spots (without my having to point them out) Collar protectors for dress shirts, so the collars don't get flattened or out of shape Folding sweaters perfectly on hangers so the necks don't stretch Tying the garment hangers together so I can easily hold them when taking home. Dennis really understands customer service and the staff takes pride in their work. He didn't ask me to write this review , but I'm writing it because his business is awesome and customers should experience his services. I hope you will give him a try. New customers get a discount. Found at bottom of his website https://www.profcleaners.com

This place is very unprofessional and unorganized. I had previously gone in to get things dry…read morecleaned, and they ended up calling us back months later with a shirt that they had forgotten to return to us. No big deal at the time, because, shame on us, we didn't check. The second time we went was to get some clothing cleaned. My husband picked up his clothing, and we loaded everything up to go out of town for a funeral. Once there, he realized the pants he was given weren't his. He returned the pants to the cleaners and received a call later that day, where he was gaslit by someone from the cleaners who insisted that they were indeed his pants because they had a "video". My husband is very capable of knowing what belongs to him. Furthermore, rather than apologizing and acknowledging that a mix-up occurred, they insisted that he come in and watch the video. So, if you value your time and your clothing, do not go here.

I don't know if this cleaner is new or just new to me but it's a great cleaner. Conveniently…read morelocated right next to Publix.

Good morning, just wanted you to know that the alterations on my work pants were PHENOMENAL, your…read moreseamstress did an excellent job... I will definitely return when it's that time again

This is the small locally owned dry cleaners in our neighborhood. When we first moved to PTC we…read moretried them all... Wherever we had a coupon. Over time we just settled on this place for a couple of reasons. 1 it is locally owned and operated, others may be owned but Nevers seems to be a local owner around. 2. They support the local schools & community organization for their events and sports. 3. Prices are reasonable, even with out a coupon.... They don't do coupons or honor other competitors 4. Convenience in location to drive in and out of and pick up, they will put it in your car for you. 5 they have a seamstress (think she is the Mother of the owners) to mend or fit clothes. 6 they will get your rugs cleaned. 7. They have never lost anything in 20 years. 8 99% of the time they get the stains out. 9. They can do 'light starch' on my husband's shirts. 10 only negative... Yes there is a 'pink' surcharge for women's attire. I did ask once why and although I didn't like the answer, it made sense. Dry clean equipment invented 60 years ago was mostly male workers, so anything not standard button up shirt or men suits have to be cleaned by hand... Even women's pants because the zipper is on the opposite side and smaller waste than hip. Hmmm. So not a neg I guess in Kim's, just the industry the never evolved, and why would it now... No clothing is standard any more

i've been here twice ---once to have a pair of black pants and cashmere sweater cleaned another…read moretime with a sweater cape. Both times my clothes came back not looking clean. The pants still had stains on them and the cape had hair over it I don't think they know how to clean these types of items. It looks like they did nothing but put them on a hanger and put a plastic bag over them. I won't be coming back here. It was a waste of my money.

I can't believe it's taking me so long to submit a review to Kim's cleaners. I have been pretty…read moreloyal customer for years. I don't do as much dry cleaning lately because I don't wear suits and go to an office very often. Family owned and operated and you can tell because they really care about their customers as if they expect to see them again. Always greeting with a smile . Not too chatty but friendly and efficient . They're also great for getting your rugs cleaned. They don't do that on premise but it still doesn't take that long for them to send them out and get them back. They're also a good location to get alterations and minor repairs on your clothing. Even have a curtained dressing room for you to put on whatever you need fitted and they'll pin it and adjust it so it's exact. And then within a week you'll have your item back. I've never lost an item there, although I have been known to leave a brooch or business cards in a pocket and when I pick up, they're in a little Ziploc bag attached to my clothing. As a locally owned business, it's delightful to see how they support the programs in the area, particularly anything a non-profit is doing and anything that the local schools are producing. They don't offer coupons anymore. I think it's because so few people out actually dry clean from something to preferred vendor and just pay what the asking is. A bunch of other dry cleaners that used to have coupons don't offer them either. Tip is if you're dropping off and want to go through their drive up window it is best to enter down by the ophthalmologist on the corner and come around back so you're going the right way. Otherwise you have to go through and make a u-turn to come back through the drive-thru. Pick up is easy though if you just want to pull up in space just outside cuz doesn't take as long to pick up as it does to drop off.

Ruined my suit before a wedding. would not take responsibility for the terrible damage. Wanted to…read morefile a claim but was told to leave store! Be very cautious using this business