Dropped a pre-paid FedEx package Tuesday at 4:30 PM. The kid behind the counter was eating Cheetos,…read moredidn't offer a receipt until I asked. By Thursday, no tracking updates...so I stopped in. Door was open, no staff in sight for five minutes. When someone finally appeared, I asked about my package. Turns out it had been sitting untouched on their floor since Tuesday. I took it back and brought it straight to FedEx. To his credit, the kid did ask for ID before handing it over. If you claim to be a shipping service, maybe try shipping. What a joke.

I visited this store for the first time this morning. I phoned ahead and the interaction was very…read morepleasant. I needed an odd size, large box for a return. They were very helpful and got the item packaged up in no time. It was a USPS return shipping which they handle as well. Will definitely give them more business in the future.

Look up the word "service" and you'll see this shop's owner's photo. He truly goes the extra mile…read morefor me every time I have to ship something. Recently, I shipped a heavy, large, car spare tire (Porsche 911 - big and valuable). He figured out how to package it in a way that didn't break the bank and still get the thing to Chicago intact. Fast, friendly and professional. A local gem. Recommended.

Unfriendly staff. The gentleman behind the desk could not be bothered to acknowledge me (yes, I…read moresaid hello and explained why I was there). He waved his fingers so I would push the package closer. I greeted him on my way out. No response. Apparently he is doing me a favor. Won't be back.

Stopped by this FedEx to drop off a return package. I found the store big, clean and organized…read more They had plenty of packaging and printing service goods in the store. All available to purchase for a resolution price. I was greeted by a very friendly associate. He helped me to print the label and put it on the package. I was done in less than 2 minutes.

Compared with UPS, this place is a dream. Service is usually quick, the manager and assistant…read moremanager are friendly and do their job efficiently. They're open late during the week and they are even open on Sundays. It's a painless experience.

I am always treated with respect when I go to Lake Hopatcong Postnet. Great service. Very courteous…read moreand pleasant staff.

I have always had a good experience when I ship from PostNet. The staff is always helpful, and if I…read morehave any questions about how to ship, they help me to decide the best and most cost effective way. I also like the fact that I get my email confirmation practically immediately so the tracking information is available.

Between the Mountain Lakes NJ and the Parsippany NJ Post office, they love playing games with the…read moretracking numbers. They will lose packages and give false tracking information just to tell their bosses that they have fast service. That means they will do anything to stop the time it takes to deliver a package. Thats all they care about. They will leave misleading and falsified tracking numbers. Like today, they had a package scanned 5 times available for pickup in Parsippany and nothing else, The whole time the package was in Mountain Lakes. 3 Day ago Mountain Lakes claims they didn't have package that was clearly stated as delivered. The clerk makes claims that its not there, but its been sitting in the PO Box the whole time. Another screw up thanks to Mountain Lakes. They scanned the package delivered when no one has picked it up. It should read "available for pickup" not delivered. Another scam to give themselves falsified credit. This has been going on for years and now we've had it. They waste our time and money traveling to the post office waiting in line, and then having to deal with their BS all the time. They refuse to take responsibility for anything they do and they play the moron blame game on someone else. Will no longer be using this nightmware of a post office!

The nicest and most helpful Postal Staff I have ever encountered. Always a smile. Always willing to…read morehelp.

Best post office. Friendly staff and stayed open and serviced me even after they were closedread more

My complaint is not with the Annandale location specifically, it just originated there, but the…read moreentire postal service. I shipped from Annandale, a large box with Christmas presents to Alpharetta, GA and when the package arrived, 2 days late, the packing tape was ripped off and the box open. The presents were unwrapped and one of them missing. I honestly believe someone was Christmas shopping in my package. It is a federal crime to tamper with mail and when I filed a complaint with the postal service, I received no response. I'm sure nothing will come of my complaint, but beware, there are thieves working for the postal service. I will only mail letters through the post office, packages will be shipped with UPS or FEDEX.

Go to this Post Office because they stay open later then most other USPS locations on Saturday…read more Been here twice and both times I received great customer service. The Postal employees are always friendly and service is quick. Not a big location, however the window service area has mostly all the standard supplies and greeting card stand you need to send your packages on their way. Don't forget to get your Forever stamps, so you can save money when they raise the prices at a later date. Also, they have Post Office boxes available and accessible 24/7.

I have found this PO is be excellent. The workers Ive encountered have been friendly, efficient,…read moreand knowledgeable. The post office is sell stocked with merchanise that can be purchased, as well as free boxes and envelopes for priority mailing. Parking is easy. Hours open are very convenient. I am very happy with the service, which was not the case several years ago.

Staff, in the face of Trump's threats to dismantle the Post Office as Americans have known since…read moreColonial times, the Chester branch is still highly professional, friendly, knowledgeable, and efficient, The conduct in attending to each patron's service need in a quick, informative, and gracious manner is star quality. It is a sign of our times when one disgruntled patron gets a pebble in his shoe or a briar up his butt, rather than deal with his personal and sad situation, decides to take it out on the staff at Chester Post Office. I'm hoping sanity prevails and the anger carrying people learn to channel their anger to the real source of their annoyance, the pebbles and briars of life. Dennis C

This is the absolute worst post office in the world. Rude, lazy and clueless. They are the most…read moreunhelpful individuals that can't be bothered to help. I have sent many packages out from this PO and everytime I have had delivery delays due to sheer ineptitude and incompetence. If you live in the area you are honestly better off going up to Flanders. They are clueless and lie because they are too lazy to resolve any issues and are the most arrogant bunch of government employees ever. It sickens me to even have to give a single star for this joke office.