Every time my orders arrive, they scan my WR code and I walk out with my package. 1 2 and 3. Bingo…read moreBam I'm out!

I brought a package in that needed to be shipped from the east coast to the west coast. This…read moregentleman saw my frustrations. He found the proper size box for me and offered suggestions on how to ship the Waterford goblets. He was one of the kindest and most understanding clerks that I have encountered. Thank you.

I totally take back my review my order actually did arrive. It took so long. That I thought…read moresomeone took it. But I was wrong and I apologize

I needed a secure place to receive packages, and this fit my needs. The place is small, but well…read moreorganized. Just about anything you could need (notary, fingerprinting, packaging and shipping, faxes, copying) is right here. Highly recommended.

I stop by today 8/27/21 in the morning to drop off some UPS returns for my wife and the man upfront…read morewas kind enough to help me sort though my labels. I use reading glasses and I was not able to see the tracking information on my phone and I asked him to assist and he did. Overall I appreciate their patience and it's not easy to deal with customers overall (speaking as a customer). We need this UPS store and I hope they keep up the good work. I work for an IT business and patience is always key, and at the end of the day, it's nice to know that I was useful in some way. As far as negative reviews, there's nothing I can say. As customers, we need to read our labels, make sure things that need to be packaged are packed, and hope for a smooth transition.

Horrible! Walked into store went up to counter and asked young man what type of packaged I needed…read moreto send an SD card. He shrugged and said up to you. I said will they ship it in an envelope it's expensive. He just points to envelope. So I get padded envelope. He mumbles for my name has me spell it several times. Takes shipping address. He never even makes eye contact. It was like having to do this was literally the worst part of his day. He informs me it's only insured for 100.00. I ask him how do I obtain more insurance. He sighs again like I'm annoying him and tells me it's 3.00 for every 100. I tell him how much I need he literally sucks his teeth and say well you need a box. I said to him that's why I asked you earlier. He actually tells me to relax! I said excuse me? Nice customer service. He tells me you have the attitude. This is for real. I have the attitude trying to pay to ship an item. Is my attitude asking questions. Worst store I have ever been in. Who is hiring people like this! I'm old and a teacher. I have loads of patience. This interaction was beyond ridiculous! If I were you I would drive however far you need to drive to avoid this store! No way any of this should be acceptable! Whoever owns this store should check the tape for receipts of this interaction. I honestly don't know how they stay open. I only added one star because you can't leave zero.

We were extremely happy with the service Tina provided. We came in with a plaque that was packed…read morefor domestic shipping but not for international. We needed to send it to Malaysia. Tina verified the address, removed the original packing box, and carefully repacked it with extra cardboard on the front and back together with several layers of bubble wrap. She was even willing to stay late to complete her careful packing job. We're happy to report that it arrived in Malaysia in perfect condition. We highly recommend Newburgh Shipping for your shipping needs.

Newburgh Shipping Company is an independent business which ships with all of the major shipping…read morecompanies (UPS, FedEx, DHL, USPS). A company like this is difficult to find, is convenient, and has a lot of potential since most independent companies only deal with one specific carrier. The store is located on upper Broadway in the City of Newburgh (near Anthony's Deli). It's difficult to find, especially in the dark (no fault of theirs). Their sign is alongside the road, but upon entering the first parking lot, you need to drive to the left, continue behind the first strip mall, and find the building diagonally across the next parking lot. I stopped by to ship a few FedEx packages in the early evening. When I arrived, there were trucks from FedEx and UPS both making pickups, which was prompt according to the schedule Newburgh Shipping advertises. I brought my packages inside. It seemed more like "social hour", as the only person working in the store was focused on chatting with the drivers than dealing with her only customer (me) or processing any of the store's packages with the drivers. She scanned my packages and gave me a receipt while chatting the whole time with the drivers, barely acknowledging that I was there. Due to the lack of customer interaction and friendliness, I am only giving 4 stars instead of 5 stars. As I was backing out, I noticed the FedEx driver was helping the UPS driver lift up his packages off the floor, while the Newburgh Shipping employee continued chatting away lol. However, the store did seem organized, efficiently operated, and clean. I would definitely give this place another try for any shipping needs.

The guy behind the counter is freaking rude . You could tell he's trying to put on a professional…read morefront . But I can see right through him . He obviously hates the customer service field . So I'm not sure why he still works there . His demeanor n response says it all . He does have his favorites because I saw him joking with another customer who was a male . The place is run down with no structure , dark , gloomy . Needs to be shut down to be honest

Not sure where to start:…read more I tried to mail a simple large envelope via regular mail to Syracuse. A week later the envelope is returned to me for insufficient postage. I mailed a small box weighing about 5 pounds via UPS to California. They charged me $50 (!). I showed up 8 minutes before closing at 5pm. Their gate was already down. Fine, I'll come back the next day. Next day I come 22 minutes before closing... and the gate was already down. So I go in anyway because I think it's reasonable to try mail something *20 minutes* before closing yet the guy acts like I've asked him to carry me across the Sahara desert on his back. Pretty sure he then decided to mess up my Syracuse package on purpose for me having the gall to ask a mail store to mail something. Run, don't walk, away from this awful business. Go to one of the places in the City of Newburgh instead.

Well the biggest thing is to get here when there's not a line. If you do that I believe you're just…read moregoing to feel like it's in the other location, but they do have some bottlenecks, when it comes to taking care of the groups that come in. Every single time I've gone, and I have guiding employees that seem very interested in giving me good customer service. So if you have come in and you weren't happy because you got stuck in a line yeah, you're going to have to come back at a different time or just swing the line like the rest of us. Maybe they can fix the bottlenecks when the groups come in, I don't know if that's scheduling when they know people are getting out of work and about to come in or on their way to work or on lunch breaks I'd have to pay attention to the times that I come when there is a big line. So if you can't try to get there during one of their off times then yeah your experience is going to be bad and you might be in that 8 to 10 minute line waiting.

I love the staff. Just take a moment to recognize how busy they are and you will see the…read moreefficiency. Even when someone shows up with 14 amazon returns, and 5 people on line, they get you out quickly. People bitching while online, please, it's usually the turd in front of you that's farkin things up. Love the new location.

Very courteous and informative on the phone. Very nice attitude. Package was delivered as they said…read moreit would be, on the porch. Maybe this post office has had a positive change in attitude.

The wonderful world of the government.........The USPS can deliver your mail (nothing larger than…read moreyour mailbox) to your mailbox daily. But heaven forbid if you receive anything larger, you have to drive into town and pick it up from the post office. Why bother having a mail carrier when I have to go pick it up myself ? Why do I pay such high taxes? Makes no sense to me. They are NOT allowed (from what I was told) to drive up your driveway (in a rural area, not the village or town) and deliver a package, mail, certified letter, bulk magazines, etc...........Doesn't anyone work for a living? To me this world has become soft. Heaven forbid they should actually do their damn job. Deliver the mail............

I was having a tough day and it's been a while since I had to ship something of importance.. lily…read morenoticed that, and helped me during a stressful time to get my envelope sent. Place was clean, she was helpful just a great experience. Having a small business is tough. So I try to give great feedback and recognition when necessary! Highly recommend!

Lovely staff, very accommodating, and the service was impressively fast. I was shipping a document…read moreinternationally, and the pricing was very reasonable. Their hours are also super convenient, making the whole experience hassle-free. Highly recommend!

The place customer service is nowhere to be called service,bring your translator if you need to go…read morethere. They were not friendly at all. My poor mother came there to do something, but no one was able to talk to her in English. She had to use translator to communicate with the person behind the counter. She left the store 100% frustrated like she was at the third country's airport. If it's a rate below 1 I will used it.

From the owner: Ship your packages safe. Ship them to our location. We also provice packing and shipping materials,…read moremailbox rentals and copying services.