Harry and his crew are on point each time I come here if it's bringing my old mail to deliver packages, They are sufficient, fast and about their business and I recommend this place, I'll next time, Kudos! read more

Very disappointing experience at this UPS Store in Flushing. Amazon's return instructions clearly stated that the item only needed to be securely packed in a box. However, the store employee insisted that I had to use the original packaging, and told me that if I needed an additional box, I would have to pay separately for the box. I understand that UPS may charge for packing services, but the problem is that the employee presented the original packaging as a requirement when Amazon's return instructions did not say that. Customers should not be pressured into paying extra for packaging based on requirements that are not actually stated in the return instructions. I would not recommend this location for Amazon returns. read more

Amazing service by Kevin and Noor great customer service helped me out made the whole thing easy. thank you.

I come here often since it is convenient for me and I always had a good experience. The people who take the packages are nice and efficient. It is a little small inside so I mainly just come here to drop off packages that I need to return through Amazon. Overall, I feel that the customer service is better than other places and I would return! read more

The guys/gals here are professional and quick at every level. Props to this location. It's rare to see a place so efficiently run. I'm in and out at 2 mins! read more

L had to return some Amazon packages and our usual UPS stores closed down recently so I found this location which was highly rated.. The guy with the glasses isn't racist he's just grumpy? Who knows... L was treated very nicely by the female employee who helped him. The reviewer who said they treat Latinos/blacks differently.. well obviously not everyone who works there... L is Latino.. great service... again except for the angry guy with glasses who was shocked by his coworker's extreme "friendliness" towards L. read more

I highly recommend this UPS Store for all your mailing, printing, shredding, and Amazon'ing needs! The staff here...just amazing! Nina, Edward, and Bossman are the kindest! They take customer service seriously, and always try to accommodate and help you meet your needs. It's such a joy to see them and they take care of my needs so quickly! Thank you so much! read more

They close on Sunday! Gets the job done if you need to make copies and get something printed black and white or color. They also sell printer paper $6 for one ream. Call to ask if you need to buy. Friendly staff, cash/credit accepted. Send them an email of your documents or you can bring in a hard copy/usb. $1.00 for the first copy then 10 cents each page (B/W), and color $1.00 for the first copy 60 cents each page (Color). 4 stars. Price looks cheap but it adds up when you need to make more copies. Otherwise get yourself a printer, save money/time. read more

Open for business! Some UPS stores if not all are independently operated, I never know the difference and generally service seems to vary greatly between the stores. This one was open for business promptly during this time and took a few varying return packages I had without delay. I was in and out in a jiffy which is definitely not the case generally at USPS or generally speaking at any shipping store. There seems to be one, maybe two parking spots out in front. I was able to snag one during my visit which made unloading my packages easier. read more

Do not go to this business establishment. They will not only rip you off but will treat you like sh*t. They will act like they are doing you a favor! Take your money somewhere else. This review is in response to your reply on Google. You deserve the Google review to be there, so people don't get ripped off by scam artists such as yourself. Now let me clarify, Mr. store Manager; 1. When JP Morgan Chase can notarize the same document, I am not sure how you couldn't! I am confident Chase must have done their due diligence. It seems like you, on the other hand, had no idea what compliance in the first place means. 2. The charge for a single notary, according to chase, is $2, not $4. Well, that's where you fell short of being "very compliant" with the NYC law as you claim to be. If you could change the law, you wouldn't be here talking smack and nothing to back it up with lol Further education is easily accessible in NYC! You are welcome! 3. Customer relations classes are being offered free in specific libraries; please feel free to google - the perfect fit for you and your employees. Good Luck! You would need a lot of that. read more

I was in need of notarization and found this store online. It was a small shop but but with full service. The manager also the notary person was very friendly and professional. After a casual chatting, I found the manager to be both knowledgeable and trustworthy. For example, he was telling me my signature on his record book will be kept for 10 years. And again, he gladly admitted when a neighbor walked in and asked if he is slacking off. So, don't hesitate to go in and say hi! read more

I was a bit hesitant to return my Amazon box here due to another review saying they charged for printing of the label, but I don't have a printer so I had no choice. However, when I arrived here, they just scanned the code on my phone and printed out the label, stuck it on the box and gave me a receipt. No fuss, no muss. I didn't have to pay for a label. Highly recommend if you are in the area and you need to return something to amazon. read more

This place is convenient, great service, mailboxes to rent for great prices and if you need a huge printer for like banners & stuff they have it. This store has all types of shipping materials that may be needed like pens, markers, highlighters, and tape of course. No chaos or nonsense in this store. Loved it. read more

I came to the store in need a big box and found what I needed. Edward and Neo help me out mailing out some expensive packages, they also went the extra mile wrapping it up in a quick manner. Kudos to the Manager too. read more

This place is extremely on point. I have been to other UPS locations and the staff at those locations are always slow, BSing or had employees busy showing everyone they have street CRED or SWAGGER, with boatloads of vaseline on plump, JUICY lips, and its highly unnecessary. This location does not have that issue at all. The staff in here are so friendly, efficient, and get the work done. The staff was predominantly Asian and their strong work ethics really shows. Forget about getting A+ on your math and science tests. Its all about a strong work ethic! THEY BETTAH WERK IT!!! I had a cable modem to return. Regrettably, the actual cable location wasn't accepting walk-ins as a result of the pandemic. I am so over cable. Not paying for overpriced internet service again. Came in, and the cashier got it done so zippy and fast. It was like the cashier already memorized every key on the keyboard to hit. Talk about muscle memory! There was a musical melody to her movement. The staff in here are truly exceptional and they were like 2 blocks away from the subway station. It couldn't have been any easier. I am so thankful they made a painful experience super delightful. WERK IT, ASIA! read more

If you wanna dropoff your Amazon returns here free, think twice. My experience will save your some money and time. Before going to the store, I read Amazon's return policy carefully to make sure this in-store return option is free: "The UPS Store Dropoff - no box or label needed: $0.00 The UPS Store will pack and ship your return for FREE. Just show the return code we give you at The UPS Store. Store hours are subject to change due to COVID-19 precautions, please confirm opening hours before proceeding." But when I got there a few weeks ago, I was told a $1 shipping label fee would be charged for each item. Sorry but I will not pay for it since it's unreasonable and against the policy. I'd been to other Amazon dropoff locations like Kohl's, none of them ever asked for any fee for packaging and label-printing. Lesson learned: print it out yourself, drop it off in the box. read more

This UPS Store is one of the best business performing and operating places I've ever dealt with!!! I've been doing e-commerce especially since the Pandemic,so have tons of Amazon orders and eBay sales, thus need the associated carrier UPS all the time for both shipments and returns! I recently moved to Flushing from Forrest Hills and so lucky to find this UPS Store close to me and located in the center of Flushing!Since then,I never need to worry about an incredible long line waiting to be served and experienced shutting off the door even before the closing hour like other stores because this place always have sufficient staff there ready to assist you and barely need to wait!!!Those handsome guys are joy to work with!!!Everyone in this location are friendly and warm approaching, everyone can speak perfect fluent English!!!And everyone is professionally trained... I once have a huge heavy collectible piece of art statue which is fragile and expensive need to ship,the diligent staff there handled everything professionally and carefully,the recipient got the statue delivered in perfect shape and very happy with it!!!They are very accurate with everything, so far so good,I never met any issue with all my packages dropped off here!!! This place is beyond great and the employees here are awesome!!!They are so delightful and greeting to people all the time!!!They deserve their excellent reviews on the internet!!!I need to deal with UPS every day and feel blessed to have this store to be the go-to place every day!!!Keep up your good work!!!You people an asset and heroes to UPS!!!!! read more

I spent some time today at this store, the boss was outstanding he figured how to receive a file that was too long, to be printed, then Neo took the time and patiently make sure I got every page of my files, he checked page by page, printing anything missing (too big of a file) and I got all the material for 2 classes I am taking, all this while the other guy (no name sorry) helped me with an Amazon return that I was bringing a day too late, package sent, thank you all for your patience & kindness, I will be back, Rosa. read more

The best ups service !!!! Ask Harry for all the inquiries. He do a lot help . And now you can follow the directions to go 41 ave. read more

The UPS Store - You can follow the directions. 記得跟著綠線走 可以抵達UPS . 政府封Main st 的路 但一樣可以右轉41 ave - Shipping Centers Near Me - Flushing, New York

Although my transaction was a simple return, I witnessed customer service that was above and beyond. **Noted during covid 8/2020- the staff member kindly asked a customer to wait outside bc they were at max social distancing read more

Really friendly staffs and they know what they are doing. UPS is usually more expensive but it is what it is. Small but clean and usually have enough supplies for you to pack and send things. So far pretty good service and experience read more

The store is only 10 mins walk away from my apartment. It is very convenient and ships things out fast! I have been going there for a long time and so far everything has been pretty smooth. read more

I had such a great expierence there, the workers are very knowledgeable about the shipping process. They got me in and out of there quickly. I've been to a few ups stores, but this one by far is the best. Conviently located in down town flushing. read more

Always on time with deliveries and easy drop offs also store is equipped with all your shipping needs. And printing services .

UPS has been my first choice when it comes to shipping service. I believe it is the best among other companies because of the high standard of service and prompt time of delivery. However, on Dec 26, 2017, at the location of 136-61 41st Ave, Flushing, NY 11355, something really disappointing happened. My boyfriend dropped off a return package at 10.15am on Dec 26, 2017, morning, but he didn't receive a receipt upon leaving the store. Later on, I realize I didn't put the return label on the package and what on the package was the shipping label which it was already used to send to me. I went to the store and wanted to pick up the package, so I can put the right return label at home. Unfortunately, the employee told me that I am not able to pick it up, because I was not the person who dropped off the package, and that employee's name is Henry Qian. I told him that on the shipping label it stated my name and home address, also I have ID with me. However, Henry Qian yelled at me, " I don't care about your ID or where you live. I need the person who dropped off the package to come over and pick it up." Now, I don't understand why I can not have my package even it was labeled as to ship to me and to my living address. Also, Henry Qian emphasized no matter who the package belongs to, he needs to see the receipt, which he never gave out at first place. I called my boyfriend to see if he had forgotten or lost the receipt, but he was sure that he never received one. When I told Henry Qian that my boyfriend didn't receive the receipt when he drops off the package, Henry Qian totally went nuts and start to yell again, "I gave everyone a receipt when I receive a package, I am protecting my job and I am doing my job." In my mind, Henry Qian, you are not doing your job, nor protect your job, because first, you accept a package with an already used shipping label that created extra cost to UPS, second you didn't offer a receipt which you said you always do, third by yelling in the store at a customer, I don't think you are doing your job or protect your job. Meanwhile, I told Henry Qian that if he strongly believes he gave my boyfriend the receipt and UPS must use that as an evidence, he can check the security camera, but he wasn't even listening. I calmed myself down after all the things Henry Qian yelled to me and ask him if it is because of the holiday season, there are just too many packages and he has difficulty to locate the package. As in reply, he yelled "I just don't to look it for you! I don't care what you saying, and I don't want to help you. You want to file a complain, go do it, I don't care and there will be nothing happen to me anyway." In addition, he threatened me, "You want me to make your life more complicated?! Leave now!" I felt my life got threaten, I am a 20-year-old, 5 feet tall, 100 lb Asian female, while Henry Qian is 6ish feet tall, 200ish LB male. I could've left the UPS store, but the store has my package and I was really afraid the item will end up in nowhere. While I was contacting my boyfriend regarding the receipt and my boyfriend was sure he didn't receive any receipt, my boyfriend asked me to give the phone to Henry Qian. The moment Henry Qian took my phone, he started to yell at my boyfriend, "I'm just doing my job, I give you a receipt!" My boyfriend asked him what can he do so UPS can give back the package. Henry Qian requested a copy of my boyfriend's ID and his current picture. After he checked my ID, the picture of my boyfriend's ID and his selfie, also the tracking # of the old shipping label, Henry Qian finally willing to look for the package which was dropped off 5 hours ago and it only took him 3 mins. I know life is hard and work doesn't make it easier. However, UPS you chose the wrong person to put in a client facing position. Henry, you chose service industry as your career, you totally failed the code of being professional. I believe there are a lot of talented individuals who are passionate and qualified to handle client facing position out there, but Henry Qian definitely is not one of them. I want to see if it is really like what he said that even I go file a complain and there will be nothing happen to him, if it is like what he said, then I believe I trusted UPS wrong. I believe there are some aspects which UPS can improve: 1. Client facing personal's attitude, especially threatening clients? 2. Don't accept a package which has a label that already been used. 3. Make sure the receipt is issued and don't blame the client if the receipt was never issued in the first place. Please do not let your customer felt disappointed in UPS. I hope UPS holds the highest standard among the competitors. Please let me know if there is further information you needed to rectify the incident. Regards, read more

ups drop off or pickup located on 41st ave between main and union street. Friendly service. my new ups drop off place.