We moved in September to a different state and we noticed we weren't getting any mail but we were…read morereceiving mail from the previous tenants. We live in an apartment so our mailbox is one of those large rectangular boxes with the doors and we have a key for our ""mailbox". Well we had been notified by a friend that their letter was returned to the sender and that's when I realized okay there's definitely a problem here. I called and thought everything would be taken care of. They told me to make sure I put our names in the mailbox and I put it in TWO places so there would be no confusion. Stack all the previous tenants mail and put a note saying return to sender/ forward to current address as they do not live here only deliver mail to "our last name". The mail man completely ignored the stack and note and placed another piece of their mail on top. Well I contacted the post office again to notify them that I just did everything and more to fix the problem and our mailman ignored it. So then they said they'd speak to him and fix the problem... well we started getting mail! But the thing is. My husband has had 6 pieces of mail by the bank with his debit card to come and hasn't received it. Even tried sending it to the main apartment housing office. But I've gotten my debit card in our mailbox since and even had to get a replacement for it and my husband has still not received his. So my question now is WHERE IS HIS 6 PIECES OF MAIL? I called again this past Thursday to notify them that we've started getting mail but my husband is still not getting his from the bank and it's not our banks fault, they have the correct information as my information is the same, it's a joint account AND we've double checked each time we've had to call the bank for a new debit card that hasn't been received because OUR POST OFFICE IS DOING SOMETHING WRONG... STILL... When I called this past time I let them know of this and asked if maybe they could check to see if it was at the post office for some reason... The woman said she would check, never heard back from her.

I personally use this store often. The staff has been patient, helpful and efficient. They…read moreprocess Amazon returns very quickly. The service here is better and wait times less than usps. You can choose to ship UPS or USPS (general us post office). I am writing this review because I see some very negative reviews that do not at all align with my experience.

The bad reviews are all correct. I only talked to two of the men that work here and both were…read moreextremely rude to me. I've never written a bad review about a business but it was so off-putting that I felt compelled to. Horrible horrible way to treat customers.

UPS came through! Even though it was a bad shipment, they were very responsive and I was reimbursed…read morethe shipping costs plus the value of the canned goods!

I've lived in the Lititz, PA area over 35 years and the local UPS at Kissel Hill is conveniently…read morelocated and an easy in and out. Over all the years I've received nothing but top-notch service at this location. The manager and clerks are always friendly and helpful. They are super-fast too during the busy seasons. We used to have the best driver till he retired. The next guy tried his best but often got the numbers mixed up and we lost several packages to ppl down the street who pretended they never got them. We know because their neighbor brought them to us once when they were on vacation.

The service was great, nice, quick, and easy! A sweet young girl with blonde hair helped make my…read moreexperience enjoyable. I come to deliver packages a lot due to my job and this store is the easiest to work with. I will definitely be coming back!

Except for Paul; staff is very unsmiling and unfriendly- almost rude. I disliked using this store…read morefor that reason. The post office is cheaper for mailing packages and I will use the post office in the future.

Super friendly staff. They know everyone in this little…read moretown. They have everything you need to get your packages shipped. Stamps...etc

I ship a lot and it's important to me that packages get on the truck in time, and are accounted…read morefor. I've had issues with every other post office but this one, that's why I drive the extra 20 minutes from my home, across town to see Susan and Sissy. They've saved me time, money, and headaches more times than i care to admit i've needed and i don't know what i would do without them. 5 stars isn't enough.

The process for signing up with Naca has been easy and it's easy to get people on the phone for…read morequestions. Getting insurance is a super quick process too. I havent had to file a claim yet but I did want to note a few things. 1. You MUST require a signature on all packages. This should be up front and center but it's buried in the exclusions. No signature service means denial of claim. So factor in an extra $6 for Fed Ex signature service per package. 2. It basically seems to mainly cover loss form theft or fire. Other damage doesn't really seem to be covered too well, though it does offer some if it can be proved there was negligence. 3. Flooding & Earthquakes not covered. 4. NOT COVERED - Loss or damage caused by leakage, marring, scratching, creasing, denting, corrosion, rust, tearing, thinning, fading, transfer of colors, wear, tear, inherent defect, dampness, extremes of temperature other than fire, insects, vermin, gradual deterioration and depreciation, or damage sustained while being worked upon from handling. 5. Max value of 10k if you ship out on a Friday, or on the eve of a holiday. (Even if your policy was approved for more. If they haven't, they should probably re-write their software to prevent authorizing higher policies shipping on out on a Friday / Holiday) In closing I guess I'd say it's hard to find a carrier who will ship a painting for over $1,000, so I may keep using NACA / ShipandInsure.com - but at $100 a year plus $10 per policy (factoring in the $6 signature service) I also may look in to just adding a land/marine/air freight rider to my current biz policy. Will have to weigh the costs.